Latex Mattress Co. is a manufacturer, located in the USA.
Written by the business, not verified by us.
Is Latex Mattress Co. legit?
Latex Mattress Co. (plushbeds.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, frequently mentioning the exceptional care provided by the team. Customers frequently praise the helpful and polite staff for offering detailed answers, showing great patience, and resolving issues promptly. Many people also deeply appreciate the comfortable, high-quality products and the seamless ordering process that makes selecting the right items completely straightforward.
However, some reviewers noted occasional delivery delays, very long waiting times, or receiving incorrect items with their initial orders. A small group of consumers experienced significant difficulties when trying to resolve these problems, manage returns, or secure responsive customer support.
Auto-generated from all reviews of this business. For reference only.
I had a great response with a representative from plush beds. Mike answered my email . He was very courteous and respectful. He had detailed explanations of everything to do with the mattress and answered all my questions.
Even after a glitch with the payment without hesitation, he called to resolve the issue. Again kind and courteous with every email and phone transaction.