Latex Mattress Co.

Taline MadalianUnited States · 1 review · Experienced 2026-04-16 · Posted 2026-04-16

Ferdz was helpful and understanding.

I needed help placing an order and…

I needed help placing an order and Allan was outstanding!

ollie bUnited States · 1 review · Experienced 2026-04-14 · Posted 2026-04-14

Irma was very helpful answerd all my…

Irma was very helpful answerd all my questions professionally and truthfully, made me want to buy the product alot more tbh to have somone live asmwer all your questions

Ferdz was very helpful

Ferdz was very helpful, making updates for me and asking insightful questions. I'm grateful for their kindness and support.

Ashley BUnited States · 1 review · Experienced 2026-04-13 · Posted 2026-04-13

Alan was quick to reply to my emails

Alan was quick to reply to my emails. He was knowledgeable and helped me resolve my issue. I hope our new mattress fixes our back issues. Thanks Alan for all of the help!

Elizabeth SchererUnited States · 1 review · Experienced 2026-04-10 · Posted 2026-04-11

Irma answered all my questions

Irma answered all my questions, helped me determine the appropriate bed for our needs, and helped set me up for shipping and delivery. Thanks!

I had a great experience with Ferdz…

I had a great experience with Ferdz customer service support. From the start, the team was responsive, professional, and genuinely focused on helping resolve my concerns. Communication was clear and timely, and I always felt like my questions were being taken seriously. In particular, Ferdz went above and beyond to assist me, staying patient and courteous throughout the process. Even when there were challenges outside of their control, they continued to follow up and make sure everything was handled as smoothly as possible. It’s refreshing to work with a company that truly values its customers and puts in the effort to provide quality support. I appreciate the dedication and would definitely recommend Ferdz based on this experience. Jim and Joyce

Alan was patient and kind

Alan was patient and kind, he answered all of my time consuming questions. He also offered additional savings which are very appreciated. My experience with this company makes me want to use them for all my bedding needs.

denise colletteUnited States · 1 review · Experienced 2026-04-06 · Posted 2026-04-06

Excellent customer service

Excellent customer service! Allan kindly helped answer my questions.

The customer service here is A+

The customer service here is A+. Ferdz was so helpful. The latex mattress they sell are amazing. The pillows on the other hand were a disaster, but they tried their best to make me happy. I feel bad the pillows didn't work out. So at least I sleep great on the mattress and dealt with very responsive courteous customer service.

Great

Ferdz was wonderful in customer service and was able to help me place my order and help me determine a delivery time around my planned vacation.

Very positive engaging

Very engaging, friendly, knowledgeable and professional. Positive experience and looking forward to receiving our new beds.

Awesome customer service

I chatted with Plushbeds weeks ago, and Allan the rep was super helpful. It’s hard to find good customer service nowadays. Very satisfied

Caleb OlivasSpain · 1 review · Experienced 2026-03-24 · Posted 2026-03-25

My representative Allan is very helpful…

My representative Allan is very helpful and polite. I am in the market looking for a new topper to maybe my current mattress softer. He was knowledgeable in providing recommendation. I will purchase soon

Ed WhitneyUnited States · 2 reviews · Experienced 2026-03-24 · Posted 2026-03-24

Ferdz was terrific!

Ferdz was terrific! A refreshing change from today's customer service. Responsive, knowledgeable and very helpful.

Alan is the best!

We ordered on the Presidents' Day sale that then there were delays due to materials supply chain so I cancelled. A few days later Alan reached out to me directly and asked that I reconsider if he could get it shipped right away. Great customer service, I am was happy to pace my order and we are excited about the new bed.

I have had a great experience with Plushbeds

I have had a great experience with Plushbeds from the moment they helped me decide what would be the best option for me to the Topper itself. The organic topper is extremely comfortable. My Grandson's live with me and the 8yr old constantly complained how his back hurt because the mattress was hard. The Topper I purchased from Plushbeds is so comfortable he loves it. I highly recommended Plushbeds.

Christina CoxUnited States · 1 review · Experienced 2026-03-06 · Posted 2026-03-19

Ferdz is very responsive and kind

Ferdz is very responsive and kind. Thank you for helping me. And also thank you for getting back to me so quickly. Ferdz Garcia deserves a raise.

Allan answered my questions about…

Allan answered my questions about mattresses, he’s kind to route me to the right mattress for my needs.

Excellent customer service

Excellent customer service! Mike was very responsive to my questions. And then after placing my order later that night, I realized I should have ordered dual firmness. I reached out the next morning via chat, and Ferdz was very helpful in switching my order before it shipped out.