Very happy with performance!…
Podium is doing a great job handling our leads at both of my stores.
About Podium
Data updated- Website
- podium.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 0% (0/13)
Do you own Podium? Claim this profile for free and start replying to reviews.
About this business
Podium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Written by the business, not verified by us.Is Podium legit?
Podium (podium.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service, Product. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the platform for being intuitive and user-friendly, helping various local businesses easily manage customer reviews, communication, and daily messaging tasks. People also deeply appreciate the knowledgeable staff and responsive support team, which makes the setup process exceptionally smooth and effective. Some reviewers were not happy with technical issues, reporting dropped calls, messaging glitches, and overall instability within the phone system. A few other people also felt that customer support was extremely frustrating to deal with when attempting to resolve account problems. However, some people mentioned difficulties regarding unexpected renewals and challenges when trying to cancel their subscriptions.
Auto-generated from all reviews of this business. For reference only.What people say
Do not wait. Sign up now.
Rey from Karplus Warehouse Inc. We have been using Podium for 5 months now and we are very happy with the results. No lead wasted. You can really see the difference in how it helped our dealership progress. I found podium asking chatgpt what is the best chat tool for our website and it suggested podium. I was 2 months before we signed up because of the holidays and thinking that it will be stressful and hard to transfer our Voip phones and main as well as integration to our system, but staff made it easy and will couple of hiccups, everything was in line with our expectations. Never regret that we did signed up with them. Josh helped us a lot, Laura on onboarding and Derrick our performance manager are awesome. As well as all the staff.
A very intuitive and user-friendly
A very intuitive, user-friendly platform—great for receiving and making calls and sending text messages. It works very well for our company.
Podium has been great for our business
Podium has been great for our business! They have added another level of communication with our customer! They have increased our closing percentage
I have been using podium since…
I have been using podium since February. Love it
It is a great way to keep in contact…and it's a great way to keep the customer updated and the response time is great.
It is a great way to keep in contact with the customers. It is also a great tool to respond with AI and give the customers a feeling of a good response and very timely. The information gathered by Podium is invaluable.
Ease of use
Ease of use, Intuitive and Transparent
Great Service
The personalised help from Alana and her team made integration and alterations super easy.
Excellent AI
Excellent AI, follows up, bring customers in, quick responses,
We have been with Podium for many…
We have been with Podium for many years. The service has always been great.
Podium ai that we use gives us 24/7…
Podium ai that we use gives us 24/7 coverage on our website and e leads. Customer support is also fantastic!
I am super happy with podium
I am super happy with podium. It has made my life at work so much easier! The customer service has been very helpful and very quick.
Great interact e system.
Very interactive and sales staff works well with it. Also it has made numerous appointments on its own.
A great tool for the tool box
Podium has been a great tool to add to our business that has provided proven results.
From Chaos to Control—Even When I'm Mobile
This system has truly changed the way I run my business! As the owner of an independent used car dealership, I'm responsible for everything. Having a system that lets me stay mobile has been a game changer. Whether I'm at an auction, in the service shop, or away from my desk, I can respond to customer leads and text clients quickly, so no opportunities are missed. One feature that has been especially valuable is call recording. It has helped me protect my business by providing accurate records of conversations when I needed them. That alone has saved me time, money, and unnecessary headaches. For me, this has been a true win-win. It has improved my customer service, increased my efficiency, and given me peace of mind. If you're a business owner looking for a better way to communicate with customers while staying organized and protected, I highly recommend it!
Follow up
The time for setting up the phones
Podium changed our business years ago…
Podium changed our business years ago by automating our review process. We struggled to get online reviews from customers and they provide a system that makes it happen automatically and is easy for customers to use. Bill Dodge Auto Group is a customer for life. ~Emily Bain, Marketing Director
Podium is an excellent tool for the…
Podium is an excellent tool for the workplace. They’ve got an extremely easy to use platform to communicate with your customers and the ability to hold your employees accountable. Their customer service is top notch, always willing to help make your experience the most efficient as possible.
Easy to use platform and really helps…
Easy to use platform and really helps stay on top of customer reviews and their experiences.
Podium has been a great way to connect…
Podium has been a great way to connect with our customers and engage with them. It is a place where they can be honest to make us better and better each day.
People also looked at
Birdeye
Housecall Pro
Smith.ai4.4
HighLevel4.9
ServiceTitan4.0
Jobber - Field Service Software
Thryv2.4
Vagaro