Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Written by the business, not verified by us.Point (point.com) has a 4.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and account managers for being exceptionally helpful, professional, and thorough throughout every single step of the loan application. Consumers note that the team communicates clearly, providing simple explanations that make the entire financial journey remarkably smooth and entirely relaxing. People also highlighted that the web dashboard is very simple and convenient to navigate. Some reviewers were not happy with the lengthy wait times and communication delays experienced during their interactions. A few people also felt that the overall procedure could occasionally feel rather long due to internal underwriting steps.
Auto-generated from all reviews of this business. For reference only.Being patient with me to help me understand the process. Step Hall answered all my questions .Need to hire more people like her.
Thanks, Willie! We’re so glad Step took the time to answer your questions and help you feel comfortable with the process. We’ll be sure to share your kind words with her!
Excellent staff never left a stone unturned Ty so much!
Thanks, Denise! We love hearing this about our team. We’re so glad you felt supported throughout the process!
Sasha was a pleasure to work with, very professional and considerate.
Thanks, Benjamin! We’re so glad Sasha made your experience a positive one. We’ll be sure to share your kind words with her!
Everyone has been so very friendly and professional with each step of the process.
Thanks, Rebecca! We’re glad you felt well supported!
Every step was a smooth transaction, could not be any easier!!
Thanks, Louis! We’re glad every step went smoothly, and the process felt so easy.
Everyone was just awesome
Thanks, Vera! We’re thrilled you had such an awesome experience with our team.
Everyone was very friendly and helpful while keeping me informed along the way. It made everything go quicky and easily.
Thanks, Christie! We’re glad our team kept you informed and made the process feel quick and easy.
Thanks, Brycen! We’re happy to hear you had an easy process and a great experience with our team!
The process is long but the agents assist in everyday... That's a great asset to d company...
Thanks, Gail! We’re glad our team was there to assist you along the way and make the longer process easier to navigate.
The Account Manager-Taqi Shami and the entire Account team were very professional and knowledgeable. They kept on task which allowed the process to keep moving.
Thanks, Sandrae! We’re glad Taqi and the Account team kept everything moving with professionalism and care. We’ll be sure to share your kind words with them!
Thanks, Frank! We’re glad our team kept you informed throughout the process.
I am older so some things I needed a lot of help with but everyone was nice patient and helpful to me
Thanks, Joan! We’re so glad our team gave you the patience and support you needed throughout the process!
Everyone was so professional, kind and non-judgmental. I was very hesitant to apply for this program. I have been scammed in the past but this staff assured me from the beginning that they are only here to assist me with my goals; not to take advantage of me. Thank you all
Thanks, Karen! We’re so glad our team helped you feel comfortable, supported, and confident throughout the process.
They are patient, professional and kind.
Thanks, Lisa! It’s great to hear you felt well-supported by our team!
I had a very positive experience closing with Point, and this was actually my second time closing with them. A special thank you to Allycia Coleman, Shelah Mae Gaw, and Tina Mariza at Point, as well as Kimberly Gonzales from their title company. Everyone was extremely professional, friendly, responsive, and helpful. They made the entire process very easy and seamless from beginning to end. I highly recommend Point to anyone considering a Home Equity Investment. My experience with them has been excellent both times. Thank you again to the entire team! Nisha
Thanks, Nisha! It means so much that you chose to work with Point for a second time. We’re thrilled Allycia, Shelah, Tina, Kimberly, and the rest of the team made this experience just as easy and seamless, and we truly appreciate your continued trust and recommendation!
So far the experience has been positive and everyone I’ve worked with has been very nice.
Thanks, David! We appreciate you sharing your experience so far and are happy to have you working with Point!
I want to share my positive experience working with Point. The best part of the process so far has been how easy and streamlined it is. There was very little back-and-forth, which I really appreciated. The team at Point is highly knowledgeable about the financial industry. They are real people who are genuinely interested in a financial partnership that benefits both sides. I especially want to recognize my account manager, JJ Hall, and Princess Luche for their support. Point would work well for any homeowner or who needs financial assistance, has major expenses, or wants to unburden themselves from a difficult financial situation. I am very glad I made the decision to work with Point to manage my finances, which has allowed me to get the money needed to improve my house and pay off my debt. I personally recommend Point to any homeowner who has any particular difficulties, can't pay off all their debt at once, or doesn't have too many other ways to unburden themselves from their financial situation. It can help get all the improvements your home needs. Thanks for the support POINT TEAM. Mirian Brennan
Thanks, Miriam! We’re happy Point gave you a way to put your home equity toward some of the things that matter to you. Thank you for recognizing JJ and Princess, too — we’ll make sure your kind words get back to them!
Thanks, Robert! We appreciate the kind words and business!
The experience was quick and the items needed to move the loan to closing was easy to access. I would recommend this company to anyone. Shout to my account manager he was nothing short of amazing Taqi Shami.
Thanks, Rashida! It’s great to hear he helped make this such a positive experience, and we appreciate your recommendation.
Quick to respond helpful with any questions easy to get ahold of
Thanks, Heather! Being able to reach someone when you have a question is important. We’re happy our team has been there when you need them!
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