Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Written by the business, not verified by us.Point (point.com) has a 4.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and account managers for being exceptionally helpful, professional, and thorough throughout every single step of the loan application. Consumers note that the team communicates clearly, providing simple explanations that make the entire financial journey remarkably smooth and entirely relaxing. People also highlighted that the web dashboard is very simple and convenient to navigate. Some reviewers were not happy with the lengthy wait times and communication delays experienced during their interactions. A few people also felt that the overall procedure could occasionally feel rather long due to internal underwriting steps.
Auto-generated from all reviews of this business. For reference only.Point did a very thorough job educating us about home equity loans. The Counseling we received was excellent. Everyone from Point handled our questions honestly and with integrity.
Thanks, Monte! We’re glad our team clearly explained the home equity investment and answered your questions with honesty and integrity.
Do you remember the advertisement "even a caveman can do" that's how easy to apply.
Thanks, Shirley! We love the comparison and are so glad you found the application process that easy!
The company made the whole process easy and very efficient.
Thanks, Christopher! We’re happy to hear our team made the process easy and efficient.
I found it fairly easy. The only problem is that some of the emails that came in. You you can’t tell that it’s for your Point application. Otherwise, I’m pleased with the results.
Thanks, Marianne! We’re glad you were pleased with the overall process! We'll be sure to pass your feedback along to the team!
The experience from start to finish was seamless. The team was there to answer all questions and helped moved the process along quickly. So very grateful for point.
Thanks, Jacqueline! We’re glad our team answered your questions and helped keep the process moving quickly from start to finish. We’re grateful you chose Point!
Thanks, Beverly! We appreciate your review!
Thanks, Andrea! We’re happy to hear your experience was quick and seamless.
Making it easy to understand and educating me on my options and the whole experience was exceptional. Thank you! A lot of stress is off me now.
Thanks, Gayla! We’re glad our team made your options easy to understand and helped take some stress off your shoulders.
Everything and everyone we spoke to was very helpful.They made you understand the entire process. We don't have any complaints about anything. My wife and I are glad we decided to go to Point. We want to thank everyone who helped us Great Job well done.
Thank you! We’re so glad our team was helpful and made the entire process easy to understand.
Thanks, Jane! We’re glad you found the process easy to navigate.
Very smooth and quick process was kept informedof everything that was going on at all times
Thanks, Alberto! We’re happy to hear the process was smooth and quick and that you felt informed throughout.
There was always someone available at Point to answer my questions.
Thanks, Melody! We’re glad someone was always available to answer your questions when you needed support.
My account manager Rohan was amazing. I was informed every step of the process. I also liked how thorough the company was in making sure I understood the HEI and what my probable payback amount would look like.
Thanks, Jessica! We’re glad Rohan kept you informed and made sure you had a clear understanding of the investment and potential repayment. We’ll be sure to share your kind words with him!
My whole experience was very good. I did most of the correspondence via email which I loved because I wasn't tied to my phone and I could read the information at my leisure
Thanks, Rebecca! We’re glad communicating by email gave you the flexibility to review everything at your own pace.
Point helped me access the equity in my home without adding another monthly payment. This gave me the flexibility to reduce debt, strengthen my business, build emergency savings, and plan for an early buyout while keeping my home for my children. I’m grateful for the opportunity and very satisfied with my experience.
Thanks, Regina! We’re so glad your home equity could help you create more flexibility for today while planning for your family’s future.
Everything went well and the representatives I spoke with were professional, polite and informative.
Thanks, Susan! It’s great to hear you felt well-informed and supported by our team!
Thanks, Lisa! We appreciate you choosing Point as your home equity partner!
Point was a great help to me and my family. I was struggling home falling apart, so I reach out and Nikki was an angel. She was there every step. Thank Point for everything.
Thanks, Tanika! We’re so glad Point could be there for you and your family when you needed support. We’ll be sure to let Nikki know how much her care meant to you!
Thanks, Nancy! We’re glad to hear everything is going well!
Thanks, Deanna! We’re happy we could make the process fast and stress-free!
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