It was very smooth with no issues.
Reply from Point2026-08-18
Thanks, David! We’re glad everything went smoothly from start to finish!
About Point
Data updated- Website
- point.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 226 reviews
- Replies to negative
- 0% (0/1)
Do you own Point? Claim this profile for free and start replying to reviews.
About this business
Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Written by the business, not verified by us.Is Point legit?
Point (point.com) has a 4.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and account managers for being exceptionally helpful, professional, and thorough throughout every single step of the loan application. Consumers note that the team communicates clearly, providing simple explanations that make the entire financial journey remarkably smooth and entirely relaxing. People also highlighted that the web dashboard is very simple and convenient to navigate. Some reviewers were not happy with the lengthy wait times and communication delays experienced during their interactions. A few people also felt that the overall procedure could occasionally feel rather long due to internal underwriting steps.
Auto-generated from all reviews of this business. For reference only.What people say
Thank you Taylor Wilson…you’re the Best
Very helpful all the way Taylor Wilson is the greatest he helped me and was very patient throughout the process thank you you’re the best
Reply from Point2026-08-18
Thanks, Phil! It’s wonderful to hear how helpful and patient Taylor was throughout the process. We’ll be sure to share your kind words with him!
HEA process
Overall the process was fairly smooth. All people involved were helpful. I did have a constructive criticism of the way the net proceeds were presented. I feel that the wording should have been “your net proceeds after debt payoff and closing costs” will be…
Reply from Point2026-08-18
Thanks, John! We’re glad the process went smoothly overall, and we appreciate your thoughtful feedback about how net proceeds are presented. We’ll share it with our team.
The person that worked with me was a…
The person that worked with me was a lady named Suzanne, she was very compassionate, knowledgeable and went out of her way to help me to achieve my goal with Point. I recommend Point to anyone in need of homeowner investment advice.
Reply from Point2026-08-18
Thanks, Margot! It’s wonderful to hear Suzanne’s compassion and knowledge helped you reach your goal. We’ll be sure to share your kind words with her!
From the very beginning
From the very beginning, Point went above and beyond for me. It took longer due to re-unexpected reasons on my end, but Point worked so fast to get those taken care of to where everything can move so fast after that. Jessica My Account manager was so amazing. She stayed in touch with me the whole time let me know everything that was going on everything that I needed and went above and beyond.!
Reply from Point2026-08-18
Thanks, Amber! We’re so glad Jessica helped you navigate the unexpected and kept everything moving forward. We’ll be sure to share your wonderful feedback with her!
Seemed Tentative to respond with my…
Seemed Tentative to respond with my questions, timely manner.
Reply from Point2026-08-18
Thanks, Herman! We’re glad our team was attentive and responded to your questions in a timely manner!
Every step clearly explained
Every step clearly explained. All of the people I spoke to were very respectful, courteous and patient with explanations. Quick process. Luis Narvaez was particularly helpful.
Reply from Point2026-08-18
Thank you! We’re glad you felt respected and supported throughout the process. We’ll be sure to share your kind words with Luis!
I was very pleased with th east and…
I was very pleased with th east and professionalism.
Reply from Point2026-08-14
Thanks, Teena! We’re so glad you had a positive experience with our team.
Ease if the process
Reply from Point2026-08-14
Thanks, Mereta! We appreciate you choosing Point as your home equity partner!
Smooth and informative process
A smooth and well informed process. Our account manager was helpful and professional. He kept the process moving along smoothly. Communication was excellent.
Reply from Point2026-08-14
Thanks, John! We’re so glad your account manager helped keep everything moving and made sure you felt informed along the way.
Point created another option for owners.
Reply from Point2026-08-18
Thanks, Terry! We appreciate you choosing Point as your home equity partner!
Good communication!
Good communication, helpful representative, informative and positive.
Reply from Point2026-08-18
Thank you! We’re glad you felt informed and supported throughout your experience!
Help when I needed it
I really was in a tight spot and Point helped me when I thought i was out of options.
Reply from Point2026-08-18
Thanks, Tiffany! We’re so glad Point could provide another path forward when you needed one most.
Easy to work with
Easy to work with. To the point and timely.
Reply from Point2026-08-18
Thanks, Mike! We’re glad you had a straightforward and efficient experience with Point!
Very simple easy and friendly
Reply from Point2026-08-18
Thanks, Wallace! We’re glad you had such an easy and friendly experience with Point!
It was seamless-the team was available…
It was seamless-the team was available with easy to understand explanations of the entire process. This is a great product for people like me (semi-retired and wanting to use a little equity to LIVE in these golden years). Thanks Point!!!!
Reply from Point2026-08-14
Thanks, Mary! We love hearing that Point gave you a way to put your equity to work and enjoy your retirement. Here’s to making the most of those golden years!
The courtesy and support that they give
Reply from Point2026-08-14
Thanks, Carlton! We’re so glad the care and support from our team stood out during your experience.
Everything went really seamlessly
Everything went really seamlessly. I did four stars because I’m still not sure I like a totally online process. It is a little scary to be honest. I guess it is the way of the world.
Reply from Point2026-08-14
Thanks, Sally! We’re glad everything went seamlessly and appreciate you trusting Point with such an important financial decision.
Had to get some info more than once or twice and it was just annoying but other than that, things were good
It was fine, thank you
Reply from Point2026-08-14
Thanks, Mary! We’re glad you had a positive experience overall. We appreciate your business and your review!
Straight to the POINT
Straight to the POINT, with no complicated eddort directed toward me, FIVE STAR.
Reply from Point2026-08-14
Thanks, Fred! We appreciate your business and your five-star review!
Hometap
Unlock
Splitero
Upstart
Quicken Loans
Figure
My Symple Loan
Uprova®