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Money & Insurance

Point

ClaimedCollecting reviews

226 reviews

4.8226 reviews
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About Point

Data updated
Website
point.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
226 reviews
Replies to negative
0% (0/1)
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About this business

Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.

Written by the business, not verified by us.

Is Point legit?

Point (point.com) has a 4.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and account managers for being exceptionally helpful, professional, and thorough throughout every single step of the loan application. Consumers note that the team communicates clearly, providing simple explanations that make the entire financial journey remarkably smooth and entirely relaxing. People also highlighted that the web dashboard is very simple and convenient to navigate. Some reviewers were not happy with the lengthy wait times and communication delays experienced during their interactions. A few people also felt that the overall procedure could occasionally feel rather long due to internal underwriting steps.

Auto-generated from all reviews of this business. For reference only.

What people say

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Edward Allen Ivancek · 1 review · Verified · Experienced 2026-08-06 ·

THE PEOPLE WERE AWESOME

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Sharon Ellis · 2 reviews · Verified · Experienced 2026-08-06 ·

I learned a lot from the counseling…

I learned a lot from the counseling session about equity.

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Michael A Newell · 1 review · Verified · Experienced 2026-08-06 ·

That it was a easy simple process

Well first Miss Hampton was very easy to work with and she was there when I needed her and she guide me through it and was very patient and that means a lot to me when you deal with people caring people she was great

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Marco Dixon · 3 reviews · Verified · Experienced 2026-08-06 ·

It was great doing business

It was great doing business. This company is very thorough with everything.

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Kevin Smith · 2 reviews · Verified · Experienced 2026-08-06 ·

⭐️⭐️⭐️⭐️⭐️ Incredible alternative to…

⭐️⭐️⭐️⭐️⭐️ Incredible alternative to refinancing—kept my low interest rate and unlocked my equity! I couldn’t be happier with my experience using Point! I originally purchased my duplex rental property 19 years ago, and while I’ve accumulated a significant amount of equity over the years, I really didn't want to do a traditional cash-out refinance and lose the amazing interest rate I’ve had locked in for nearly two decades. Since I plan on keeping this property for another 30 years, Point turned out to be the absolute perfect solution. The entire process was smooth, transparent, and surprisingly fast—the whole deal took no longer than 30 days from start to finish! A few highlights that really stood out to me: Online Portal: The document portal is extremely user-friendly. Uploading statements, reviewing disclosures, and printing documents was seamless. Efficient Appraisal: Setting up the property appraisal was quick, easy, and handled with zero hassle. Although I felt it was a bit low. Outstanding Customer Service: Every phone representative I spoke with was helpful, knowledgeable, and genuinely focused on getting my file cleared without unnecessary delays. The text messages were also nice to remind me to check my emails sent. If you have equity built up in your home or investment property and want to avoid high interest rate changes, an increase in your current payment, or losing a great primary mortgage rate, I highly recommend Point. Easy, painless, and a total game-changer! Sincerely, Kevin W Smith, Southern California REALTOR

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Beth Heidi Wolfe · 1 review · Verified · Experienced 2026-08-06 ·

Everyone was patient and helpful

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Choisie T Mengi · 1 review · Verified · Experienced 2026-08-06 ·

William really helped me alot through…

William really helped me alot through my experience with them and all together a good program.

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Henry Mulder · 1 review · Verified · Experienced 2026-08-06 ·

All your team acted in a very…

All your team acted in a very professional way with a very friendly attitude. Great team

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Sandra Kay Reese · 1 review · Verified · Experienced 2026-08-06 ·

Everyone was so professional and nice…

Everyone was so professional and nice explaining the procedure and process.

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Richard S Lafrance · 1 review · Verified · Experienced 2026-08-06 ·

Most of it was pretty clear but the…

Most of it was pretty clear but the amount of equity in my home I was not happy with you taking 64% of the accrued value

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John Martin Rounceville · 1 review · Verified · Experienced 2026-08-06 ·

Smooth quick process!

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Sandra Chambers Clark · 1 review · Verified · Experienced 2026-07-30 ·

Extremely helpful understanding the…

Extremely helpful understanding the agreement of the HEI.

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Yvette Gibbs-Mitchell · 2 reviews · Verified · Experienced 2026-08-04 ·

The process moved rapidly

The process moved rapidly. The only issue I had was related to confusion about certain processes such as the title matter. I did not realize what the title issue was until I accepted the reduced amount.

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Wendy Lee Crane · 1 review · Verified · Experienced 2026-08-04 ·

Easy and knowledgeable how it all works

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Azita Sabet Kashani · 1 review · Verified · Experienced 2026-07-30 ·

My experiences are all good

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Cynthia Ann Myers · 1 review · Verified · Experienced 2026-07-30 ·

Everyone was very courteous

Everyone was very courteous, knowledgeable and efficient, you can't ask for anything more than that!

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Stanley Lewis Nelson · 1 review · Verified · Experienced 2026-08-04 ·

Everything was smooth sailing

Everything was smooth sailing. Dashawn did a great job, helping me understand and had a positive attitude Everytime I talk to him .

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Joe Salas · 3 reviews · Verified · Experienced 2026-07-30 ·

Point is on Point

From start to finish, everyone from Point made the experience easy and transparent.. Don't hesitate to use them.. They answer any and all questions about your application..

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Tharan Reagan Mccravey · 1 review · Verified · Experienced 2026-07-27 ·

It is supposed to be fixed now

It is supposed to be fixed now. But automated text was way overboard. Overall point is a great company to work with.

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Judy A Bryant · 1 review · Verified · Experienced 2026-07-28 ·

Go for it!

I must say, Point is the first lending institution that makes sense. They offer a no-nonsense approach that is easy to follow as well as fair. Not only was the process simple, but it also made the borrower feel like it was a good investment. The payback options don't make borrowers feel like they signed away their life for pennies, like all lending institutions on planet Earth make people feel. I am now a dedicated advocate for this product. If you own a home and are credit challenged, this is the option for you. This loan is the best option to get back on your feet. Do not refinance or take out an equity loan. Especially if you have a large amount of equity in your home. I have nothing negative to say about Point. The creators of this product should take a bow because they just revolutionized the home equity borrowing process. It feels good knowing that a business is actually here for the people who need help without that business in some way taking advantage of them. This product is a game changer!

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