Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Written by the business, not verified by us.Point (point.com) has a 4.8 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and account managers for being exceptionally helpful, professional, and thorough throughout every single step of the loan application. Consumers note that the team communicates clearly, providing simple explanations that make the entire financial journey remarkably smooth and entirely relaxing. People also highlighted that the web dashboard is very simple and convenient to navigate. Some reviewers were not happy with the lengthy wait times and communication delays experienced during their interactions. A few people also felt that the overall procedure could occasionally feel rather long due to internal underwriting steps.
Auto-generated from all reviews of this business. For reference only.The funding product was laid out very clearly on the website, and there were multiple opportunities to clarify points with a human (not AI!) agent, all of whom were helpful and friendly. Allycia has been very helpful, and Rachelle very responsive.
Easy process. Staff were helpful along the way! Very happy!!
The overall process was very simple and easy. Point employees were very helpful and made the process easy and understandable.
Stacey Hurley is a natural! She's very knowledgeable about the process and is very quick to give updates. I always felt that she was in control!
The whole process was seamless, Rhea Imperialwas always on point when I emailed her, and signing paperwork with Beth Heminger was a Breeze! She was very thorough going over things with me and making sure I understood everything! Meeting her was a delight!!!! this has been a very pleasant experience!! 👍
I've said it once and I'll say again. I've tried to get help for years. Trying to refinance, home equity loan, reverse mortgage, etc. All said NO. But then Point said YES!! Lots of stress off me.
wow, to many hoops and communication through emails. My Husband does not use a computer, when he worked for many years and computers started to being used more, his secretary printed them off and he wrote a response, personal relationships are very important to him, even in retirement. Justin has been very helpful!
Everything went great from start to finish!
For the most part the process went rather smoothly. The Point reps kept me informed of everything I needed to know and do.
Their was clear communication, helpful supportive, and smooth processes, and a personal touch that met my exact needs. A smooth process without stress or confusion.
Guidance through the process was excellent. Communication and notifications were timely.
The ease of pointe doing all the leg work
Very informative and courteous Spoke well with me to help me understand the process
Everyone was so helpful with all my questions. And everything moved along in a very timely manner .
My experience with Point was very positive. The entire process was well organized, communication was clear, and the team was responsive and professional throughout. They kept me informed at every step and made what could have been a complex process straightforward. Thank you to everyone involved for your support.
Everything was easy to understand and if I had questions or was unsure about what was needed, the people we worked with were responded quickly and clarified any information I was unsure of. The process was quick and painless!
Everything went smooth. I would give a 5 star review, but the only exception is Point's unwillingness to negotiate the counteroffer I receives. I felt like this was a "take it or leave it approach" of which heavily favored their own interests.
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