Policygenius is America's leading online insurance marketplace. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.
Written by the business, not verified by us.
Is Policygenius legit?
Policygenius (policygenius.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 76% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
C
Carmen · 1 review · Verified · Experienced 2025-02-03 ·
★★★★★
Still a hassle. Price will change.
Requires a lot of time on the phone to collect information already provided online. Price changed despite cited reasons having been disclosed when original quote was obtained. It’s fine and I got life insurance, but it was not enjoyable.
S
STEVE B · 1 review · Experienced 2025-02-06 ·
★★★★★
Policygenius falsely advertised for no…
Policygenius falsely advertised for no exam insurance and once i filled out the form and they called to review, low and behold they all require exams.
UNTRUSTWORTHY and advertised specifically for this
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J
Jon · 1 review · Verified · Experienced 2025-02-05 ·
★★★★★
the easy
the easy, simple online process with minimal wait
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Jennifer Brown · 10 reviews · Experienced 2025-02-03 ·
★★★★★
Wonderful agent
Wonderful agent, thorough and so positive!!!! They let me put first premium payment to following month!!!!
Thank you so much Policygenius. I was able to find a term insurance with same face amount from my previous one but much cheaper. Low premium means more savings in my end. Thank you once again
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Thomas · 1 review · Verified · Experienced 2025-02-04 ·
★★★★★
Easy and clear service!
Great communication. Straightforward, friendly service. No pushiness to make a choice and gave clear instruction throughout the process. It certainly took the hassle away from the shopping experience. Highly recommend!
Very helpfully courteous, understanding and very knowledgeable. Jason was and is stll the best agent. Very patience and very thorough, very nice and I could ho on. I hove him a 11 out 10. He was that goog 👍
The process was quick and painless. I would definitely use them again.
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John · 1 review · Verified · Experienced 2025-01-27 ·
★★★★★
A very simple and quick process
A very simple and quick process. I put this off for several years because I just didn't want to deal with the paperwork and time. The simplicity of the process made this possible.
The agent Jason was extremely knowledgeable and friendly and I didn't feel like he was just trying to sell me something. Process was easy and straight forward. There were 2 things in my opinion that set Policygenius apart from others, first, I appreciated that I only had to talk to 1 person and they didn't sell my information so I wasn't getting a ton of calls from other random companies and secondly I liked that you could get ballpark $$'s before putting in your contact information. Would definitely recommend to others.
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ED · 3 reviews · Verified · Experienced 2025-01-24 ·
★★★★★
The staff were excellent in providing…
The staff were excellent in providing timelines updates in regards to various stages of the process.