Policygenius is America's leading online insurance marketplace. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.
Written by the business, not verified by us.
Is Policygenius legit?
Policygenius (policygenius.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 76% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-31.
What people say
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P. Lee · 1 review · Verified · Experienced 2025-01-07 ·
★★★★★
Coming up on my 75th year I was worried…
Coming up on my 75th year I was worried that life insurance was going to difficult to secure. The phone call was pleasant and successful. Jacob, the representative, was knowledgeable and helpful. I can rest easy now that I have insurance with a reputable company. Grateful that I called Policygenius.
Fast awesome service with great rates.
The representative called me back as soon as I left a message and went over quotes and talked to me about the various options. I ended up buying a 20 year term life insurance through policygenius.
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Andy · 4 reviews · Verified · Experienced 2025-01-02 ·
Very quick and easy, friendly but not pushy on the phone. Much appreciated! Emphasis on the not-pushy!
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Mike Kahn · 3 reviews · Experienced 2024-12-20 ·
★★★★★
Excellent customer support from Courtney
I had an excellent experience with Policygenius customer service rep, Courtney. He called me after I had gone through the initial online application (which was also a smooth process) and he was SO nice and generous with his time and expertise. We went through all the required health background items and he answered all my questions about various next steps. I was impressed with his knowledge and he was also very considerate to be expeditious because I did have a meeting coming up and we were able to complete the call on time. I am still waiting for the final quote to come back but Policygenius has provided great email updates as steps have been completed. Thanks Courtney and team!
Used them for selecting life insurance. Great job on providing right options and helping select right policies. Always provide answers to questions and follow up on next steps in selecting policy
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Jack W · 2 reviews · Experienced 2024-12-31 ·
★★★★★
This service is a total scam
This service is a total scam. They have very unprofessional staff that doesn't know what they are doing.
Policygenius was easy to use, in depth, and provided a seamless process to get the best rate on term life insurance! I am happy to recommend them to anyone in the market for different insurance needs.
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Ken G · 4 reviews · Verified · Experienced 2024-12-17 ·
★★★★★
Quick, easy, and good value.
Quick, accurate, and good value. They provided timely and regular status. No medical exam was required and application was quickly approved.