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Money & Insurance

Policygenius

Claimed

200 reviews

4.5200 reviews
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About Policygenius

Data updated
Website
policygenius.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
76% (16/21)
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About this business

Policygenius is America's leading online insurance marketplace. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.

Written by the business, not verified by us.

Is Policygenius legit?

Policygenius (policygenius.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 76% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

P
P. Lee · 1 review · Verified · Experienced 2025-01-07 ·

Coming up on my 75th year I was worried…

Coming up on my 75th year I was worried that life insurance was going to difficult to secure. The phone call was pleasant and successful. Jacob, the representative, was knowledgeable and helpful. I can rest easy now that I have insurance with a reputable company. Grateful that I called Policygenius.

C
Customer · 1 review · Verified · Experienced 2025-01-05 ·

Great service

M
MG · 1 review · Verified · Experienced 2025-01-06 ·

So easy and simple

So easy and simple, got insurance the day I applied.

A
Anon · 2 reviews · Verified · Experienced 2025-01-02 ·

Fast awesome service with great rates.

Fast awesome service with great rates. The representative called me back as soon as I left a message and went over quotes and talked to me about the various options. I ended up buying a 20 year term life insurance through policygenius.

A
Andy · 4 reviews · Verified · Experienced 2025-01-02 ·

easy quote

fast, convenience and accurate initial quote

O
Olaseni · 1 review · Verified · Experienced 2025-01-03 ·

Great service

Great service. No junk mails, they only send me relevant updates.

K
Katherine · 1 review · Verified · Experienced 2025-01-02 ·

Very quick and easy

Very quick and easy, friendly but not pushy on the phone. Much appreciated! Emphasis on the not-pushy!

M
Mike Kahn · 3 reviews · Experienced 2024-12-20 ·

Excellent customer support from Courtney

I had an excellent experience with Policygenius customer service rep, Courtney. He called me after I had gone through the initial online application (which was also a smooth process) and he was SO nice and generous with his time and expertise. We went through all the required health background items and he answered all my questions about various next steps. I was impressed with his knowledge and he was also very considerate to be expeditious because I did have a meeting coming up and we were able to complete the call on time. I am still waiting for the final quote to come back but Policygenius has provided great email updates as steps have been completed. Thanks Courtney and team!

X
Xen · 1 review · Verified · Experienced 2024-12-31 ·

Helpful in selecting life policy

Used them for selecting life insurance. Great job on providing right options and helping select right policies. Always provide answers to questions and follow up on next steps in selecting policy

J
Jack W · 2 reviews · Experienced 2024-12-31 ·

This service is a total scam

This service is a total scam. They have very unprofessional staff that doesn't know what they are doing.

L
Lionel Scharly · 5 reviews · Verified · Experienced 2024-12-26 ·

Great

Great! Very well informed, and good follow up.

Y
Yunkyung · 1 review · Verified · Experienced 2024-12-28 ·

the customer services are great!

s
steven · 2 reviews · Verified · Experienced 2024-12-23 ·

The process was quick and fairly easy.

D
DM · 2 reviews · Verified · Experienced 2024-12-19 ·

Easy process

Easy process , Great product , Great Cost and above all Great customer service. I'd recommend you guys all day long twice on Sunday. Excellent Job!

D
David · 1 review · Verified · Experienced 2024-12-18 ·

Multiple choices..

Multiple choices... easy peasy!

C
Craig · 1 review · Verified · Experienced 2024-12-20 ·

Clear communication

Clear communication, no surprises

M
Marcus Williams · 2 reviews · Verified · Experienced 2024-12-19 ·

Awesome

Incredible

A
Abraham Herrera · 3 reviews · Verified · Experienced 2024-12-20 ·

Best Value for Insurance Comparison

Policygenius was easy to use, in depth, and provided a seamless process to get the best rate on term life insurance! I am happy to recommend them to anyone in the market for different insurance needs.

K
Ken G · 4 reviews · Verified · Experienced 2024-12-17 ·

Quick, easy, and good value.

Quick, accurate, and good value. They provided timely and regular status. No medical exam was required and application was quickly approved.

A
Anon · 1 review · Verified · Experienced 2024-12-21 ·

Great reps

Great reps. Super informed and helped through every step.

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