For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

Policygenius

Claimed

200 reviews

4.5200 reviews
Write a review

About Policygenius

Data updated
Website
policygenius.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
76% (16/21)
Do you own Policygenius? Claim this profile for free and start replying to reviews.

About this business

Policygenius is America's leading online insurance marketplace. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.

Written by the business, not verified by us.

Is Policygenius legit?

Policygenius (policygenius.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 76% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-31.

What people say

I have used them for homeowners…

I have used them for homeowners insurance. The price and policy were good. Much like others here have said. Customer service is non-existent after you purchase the policy. They don't return secure messages in the customer portal. You can't talk to anyone on the phone you can only leave a message that they never return. I did not renew my homeowner's policy as the rate went up WAY too much. I started a new policy with progressive. My mortgage company paid for both policies. So Policy genius got my $3,000 that I now own the Mortgage company. Yet Policy Genius will not give me my money back as you can't get in contact with anyone. Update Dec 2024. Policygenius contacted me 2 weeks later and refunded me my money.

Easy and Quick

Excellent job processing the application in a timely manner. Took 16 days from online application to approval. Reps were very professional and helped with the application and answering questions on the policy and getting it set up. I tried another insurance broker and they were still messing around after 2 months. Customer service at Policy Genius is top notch. Got a good policy with a A+ rated company for a reasonable price.

The initial quote and the final quote…

The initial quote and the final quote after approval with carrier was very different. Monthly premium costs went up by ~$13 from what was quoted initially. I would have like liked to be advised to apply with more than one carrier at the same time so I have more than one offer to compare.

People also looked at