Great people to help save time and money.
I found a great trusted people who are thoroughly professional and are committed to help people save time and money and give out the best possible coverage.
PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Written by the business, not verified by us.PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.
Auto-generated from all reviews of this business. For reference only.I found a great trusted people who are thoroughly professional and are committed to help people save time and money and give out the best possible coverage.
Christi was very knowledgeable, friendly and responsive. She took care of my policy needs very efficiently.
She was very patient with me and very personable. She was very professional and courteous! I highly recommend her!
Overall, my experience was not too bad as you are. A very big company. The girl at my Policy holder was very helpful and did submit the pictures of my tree. And I appreciate the gentleman calling me this morning. And letting me know that my insurance has not been canceled.
Dulce was very nice and helped me get a great and competitive rate on my auto insurance. I’m very appreciative!
Callista spent time getting all information and helped with choosing coverage personalized to my needs. Very helpful and explained everything with detail to ensure I understood all areas of the new policies.
Such an easy person to talk to. Very professional but also personable. Dulce provided me with all of my options and answered all of my questions. Her honest approach to making this a pleasurable experience was nice.
Amber was very professional and patient!
She performs a great source of experience to achieve the best coverage-price rates!
The cost and letting u know what u really have
The assistance we received from Michelle was exemplary! The level of professionalism and support she demonstrated was incredible and she is truly a credit to your company. Congratulations on having such and outstanding associate! I certainly look forward to working with her in the future.
Omg!!! Amber was so amazing and patient and sweet and took her time with us. Most of us she saved us a ton of money and we’re so happy with the service we received
Dulce Parra was quick! She got me the coverage I needed at the price I was shopping for.
Calista was a pleasure to work with. She is very knowledgeable and attentive in her work. She even held the line while I took another phone call. I would work with her again without hesitation. Great work!
Awesome very patient and attentive to what the work had to be done and very nice
Dulcet was very professional. Spoke clearly and answered my questions.
Very helpful! It was an awesome experience, Amber laid everything out effectively.
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