About PolicyPro
Data updated- Website
- policypro.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/5)
About this business
PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Written by the business, not verified by us.Is PolicyPro legit?
PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.
Auto-generated from all reviews of this business. For reference only.What people say
Amber deserves a raise.
Dulce was fantastic
Dulce was fantastic. She was super patient, thorough, and helpful when it came to finding potential discounts.
Excellent Customer Service
Dulce was very pleasant. And very helpful. She was able to get me into a better insurance and saved me over 1,000.00 a year on my policy.
Very good customer service and very helpful!
Very good experience! Michelle was extremely helpful
Amber was very helpful in understanding…
Amber was very helpful in understanding my needs. Professional and easy to speak with.
Exceptional Service
Jasmine introduced herself and provided exceptional service. She assisted me with patience, courtesy and was very knowledgeable.She educated me and guided through the process of navigating through several apps. We need more Ifriendly reps as Jasmine.
Miss Dulce is the nicest person I have…
Miss Dulce is the nicest person I have seen in this business. She is a blessing.
Michelle was very helpful
Very blessed thank you
Jasmine helped me get the insurance…
Jasmine helped me get the insurance that I wanted for my auto. I am very happy with her and look forward to work with her again in the future
Lauren is amazing and very helpful!
Lauren is absolutely the best! She took the time to find the best deal for you and explained everything. She was also very patient and kind. Highly recommend her! PolicyPro is lucky to have her!
Great price 1220 a year vs 3100 Lauren…
Great price 1220 a year vs 3100 Lauren was awesome Fast an efficient
Nice surprise!
I felt as though she really tried to get me the best policy she could. She saved me $100.00 just by signing me up with the same company, as a new customer.I wouldn't have known to do that.
Extreme Professional knowledge
She represented her company extremely well, with a full knowledge of the systems and options available to me. The explanations of options was very clear and accurate. I feel I have chosen the best plan for me and my family.
Representative very helpful
Representative very helpful. Have been looking for pricing for home insurance over 2 weeks. Just this one conversation satisfied my needs. I do thanks for her patience
Best price, great customer service
Customer service, price, easy to switch
Thank you so much for all that you do
Thank you so much for all that you do. You were great.
Amazing Experience
Dulce was so patient and took her time…
Dulce was so patient and took her time to find me a better home and auto insurance rate. She was able to find me an auto policy at half the premium I was paying. I am very grateful with Dulce and with her company that was persistent in calling me until I answered. Thank you!

