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Money & Insurance

PolicyPro

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201 reviews

4.9201 reviews
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About PolicyPro

Data updated
Website
policypro.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
0% (0/5)
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About this business

PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.

Written by the business, not verified by us.

Is PolicyPro legit?

PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.

Auto-generated from all reviews of this business. For reference only.

What people say

T
Todd Tribe · 1 review · Experienced 2026-02-18 ·

Very helpful and no nonsense price by…

Very helpful and no nonsense price by doing the comparison for me.

A
Arne Virik · 1 review · Experienced 2026-02-19 ·

Wonderful insurance agent

Lauren McNett has been fantastic! Highly recommend her insurance services. Thank you and keep it up.

G
Guillermo Guerrero · 1 review · Experienced 2026-02-20 ·

Dulce Parra made my experience GREAT!

Dulce Parra made my experience GREAT! Dulce was very professional, exceptionally courteous, and was very responsive. Dulce, in a very short period of time and with no hassles, found new insurance carriers and saved me a lot of money. I am very satisfied with the service I received and it was an awesome experience for me!

B
Barbara · 6 reviews · Experienced 2026-02-20 ·

Amber went above and beyond to review…

Amber went above and beyond to review my current policies to get the best coverage for me.

Jasmine was very knowledgeable & saved…

Jasmine was very knowledgeable & saved our family money on our home insurance. She took her time & made sure we got exactly tha right amount of coverage for tha best possible price. Thanx Jasmine.. Harold & Pamela Redrick. Very Gr🎱full for having as our Insurance agent! Thanx once again Jasmine!

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Bobby Villela · 1 review · Experienced 2026-02-13 ·

Smooth, Stress‑Free Insurance Experience

Lauren McNett, Licensed Sales Agent, made purchasing my auto and home insurance an absolute breeze. She was professional, patient, and explained everything clearly so I could make the best choices for my needs. The entire process was quick, stress‑free, and I felt confident and well taken care of from start to finish. I highly recommend Lauren for anyone looking for excellent service and a smooth insurance experience.

J
Jeffrey Crook · 5 reviews · Experienced 2026-02-13 ·

The Agent that helped me was great she…

The Agent that helped me was great she was very helpful and good to talk to. Her name is Dulce. She found me a company that saved me money and she helped alot.

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Eric Tribble · 1 review · Experienced 2026-02-13 ·

I’m glad I made the phone call

I’m glad I made the phone call. My NEW agent Dulce was very informative and knowledgeable. She took the time to thoroughly explain my policy to me and was able to answer all of my questions. I called for auto insurance and she was also able to help me find a better homeowner’s policy. Thanks again Dulce!

H
Hector Molina · 1 review · Experienced 2026-02-06 ·

Jordan Lutton was super informative

Jordan Lutton was super informative, courteous, and went the extra mile to ensure my payment information would be secure and that payments would flow smoothly. Jordan addressed all my questions professionally and was through in his documentation. I would 100% recommend him to others for policy shopping

K
Kenneth Adkins · 1 review · Experienced 2026-02-11 ·

They lowered my premiums by huge amounts

L
Lance · 2 reviews · Experienced 2026-02-09 ·

Policy Pro found huge savings

Policy Pro found huge savings for my home and autos.

S
Salman Rizvi · 2 reviews · Experienced 2026-02-09 ·

Amber was a trained professional helped…

Amber was a trained professional helped me save hundreds.

S
Satisfactory · 1 review · Experienced 2026-02-09 ·

I appreciate the fact that she works so…

I appreciate the fact that she works so fast and she knew exactly what she was talking about and how everything works Thank you so much for an amazing experience with you all I appreciate all her help!

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Priscilla · 1 review · Experienced 2026-02-03 ·

Dulce knew exactly what we…

Dulce knew exactly what we needed/wanted. She knew her stuff. Totally recommend her!!

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