She was wonderful
She was wonderful! Very helpful.
About PolicyPro
Data updated- Website
- policypro.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/5)
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About this business
PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Written by the business, not verified by us.Is PolicyPro legit?
PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.
Auto-generated from all reviews of this business. For reference only.What people say
Jordan found the best rates for my home…
Jordan found the best rates for my home and auto insurance
Very pleased with the service Dolce…
Very pleased with the service Dolce provided. Highly recommended!!
Want to start by saying Lauren McNett…
Want to start by saying Lauren McNett is awesome to work with she has patience and break down all the right information you need, I would highly recommend her. Thank you!!
The representatives were very friendly…
The representatives were very friendly and knowledgeable and helped me find a policy for half of what I was paying before. To be my
Michael McHenry was great working with…
Michael McHenry was great working with and he saved me some money he was honest and up front
I had a great experience
I had a great experience getting my insurance quote. Dulce provided excellent customer service and was very professional, patient, and helpful throughout the entire process.
I had an excellent experience working…
I had an excellent experience working with Michael McHenry with PolicyPro. He was very knowledgeable, patient, and made the process of choosing an auto insurance policy straightforward and stress-free. He took the time to understand my needs, explained all the options clearly, and helped me find a policy that provided the best coverage at a competitive rate. I truly appreciate his professionalism and personal attention—highly recommend to anyone looking for a reliable insurance agent!
She is amazing and helped me finding…
She is amazing and helped me finding lower rates
Lauren McNett is an awesome agent
Lauren is an awesome agent. She is very knowledgeable. I highly recommend working with her to secure coverage in both home auto
Lauren was super helpful and quick
Lauren was super helpful and quick. Answered my questions and made the whole process easy.
Helping me find the lowest rate and…
Helping me find the lowest rate and making sure I understood all the rates! Great help, thank you!!
Lauren was knowledgeable and efficient…
Lauren was knowledgeable and efficient she worked me through all my questions and did a phenomenal job! Thanks!
A lower rate.
I highly recommend Policy Pro
I highly recommend Policy Pro. Lauren took my call and she was absolutely amazing. Her knowledge and her patience to answer all my questions was truly outstanding customer service. Super friendly as well. Give Lauren a try if you need a policy or need a new policy due to the price gouging that’s going on by other carriers.
I’m not sure this is a real company
I’m not sure this is a real company. I keep getting inundated automatic AI generated texts. If it is a real company, perhaps someone has invaded your web presence are mine. It seems like all they wanna do is get me on the phone. I answered every question and give them them every detail about me in the house. They just keep sending texts.
I’m usually not very optimistic when it…
I’m usually not very optimistic when it comes to searching for coverage for my auto and mortgage cause lately within the last year or so I’ve tried and could never get anybody that could give me a lower coverage until I got a call from Dulce and needless to say when she gave me my new coverage amounts, I couldn’t have been more happier and of course she has a great personality and was happy for me and that makes all the difference in the world. Don’t forget me in six months. Make sure my policies always stay at a good rate thank you very much.
Dulce just made our day!
Dulce made our entire experience incredibly smooth today. She exudes confidence, professionalism, & experienced knowledge of the insurance field. Dulce is personable, very patient & has the perfect tone of voice especially for telephone communication. All of which show her genuine compassion & commitment to quality customer service. Thank you, Dulce. We appreciate YOU!
DULCE PARRA WAS VERY HELPFUL
DULCE PARRA WAS VERY HELPFUL, VERY PROFESSIONAL AND KNOWLEDGEABLE IN INSURANCE PRODUCT THANKS
Switching Insurance Made Easy
Dulce made swapping home/car insurance for our household an incredible experience. She was able to nail down the best price and even called our previous insurance companies with us on the phone with her. Simply amazing service. Give this woman a raise!
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