PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Written by the business, not verified by us.PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.
Auto-generated from all reviews of this business. For reference only.Jasmine is so pleasant to speak with and very knowledgeable. I so appreciate the helpfulness and great prices she found for me. Being retired with all the price increases each year is very stressful for me. Thank you Jasmine. You’re the best!
I was looking for a home and auto insurance, because of my previous ones went up too high for some reason. Untill I met MICHAEL M. He gave me a quote first for a home insurance for an excellent price, then I got another vehicle that needs to replace the previous insurance, again, he gave me way lower quote for it. He hook me up for a lot of savins. And for that, THANK YOU SO MUCH for your help.
Dulce was incredibly helpful and patient while helping me with my home insurance. She explained all the coverage options, deductibles, and important details very clearly - I finally understood everything without feeling overwhelmed. She made the entire process smooth and stress-free. Thank you, Dulce! I'll definitely be coming back and recommending PolicyPro to friends and family. 5 Stars!
Dulce Parra, guided me through my car insurance process! She was great and very thorough!
She was very knowledgeable and really helped to get the best rate possible.
Michael Mc Henry is the best insurance agent I ever dealt with, he was easy to talk with and very knowledgeable I enjoyed talking with him .He also saved me from overpaying for my insurance.Thanks.
Excellent communication Fast response Very reasonable rates Professional staff
Michael McHenry is with out a doubt the best Insurance Agent that I have ever dealt with regarding Homeowner and Car Insurance. His professionalism, KNOWLEDGE couple with his superb customer service skills mark Michael the very best I have ever encountered.
She is the best, saved me thousands on auto and home insurance
The agent listened. She understood her company and their system and was able to help me understand how to work with them.
Mike was very knowledgable and easy to talk to..
I’ve had two separate conversations with Laren about insurance policies during the last 6 months and both times Laren was very professional and knowledgeable as well as saving me thousands of dollars a year. If you’re in need of quality insurance I would definitely recommend calling Laren.
It was such a pleasure to work with someone like Michael McHenry! He was courteous, very helpful, and saved me money !!
Jasmine was very patient and did get us a better deal on a couple of insurances.
Jasmine, was a pleasure, she is exceptionally knowledgeable and professional which made the entire experience easy and stress free.
Jasmine is wonderful! She’s easy to talk to knows exactly how to help her customers find the best rates for their needs! I trust her knowledge!
“I wasn’t going to answer the call.” I’m glad I did. Michael McHenry a brother at arms. Very professional, helpful and informative. He found the savings immediately. Highly recommended. I will be recommending to family and friends. Thanks Brother
The Wonderful Agent, Her ability to explain information so that I could thoroughly understand and interpret to my Daughter,Her tolerance and intelligence.
Miss Dulse is a very helpful person very professional and she speaks españo. I’m very satisfied with all her help and she saved me money lots of money thank you Miss Dulse I don’t know you but I Love you for your help thanks. a satify cliant
I just got off the phone with Michael and I must say he was very friendly, knowledgeable and not pushy! He made shopping for insurance pleasant, if you can believe that! He also saved me big money! Thanks, Michael!!
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