Jasmine was great. She was professional and patient. She explained everything to me.
Jasmine was great.
About PolicyPro
Data updated- Website
- policypro.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/5)
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About this business
PolicyPro is a licensed independent insurance agency, writing both auto and homeowners insurance with over 40 top rated carriers across Texas.
Written by the business, not verified by us.Is PolicyPro legit?
PolicyPro (policypro.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable patience, friendly attitudes, and highly professional guidance when exploring various insurance policy choices. Many individuals highlight how knowledgeable agents consistently go above and beyond to secure substantial financial savings without ever compromising necessary protection. Reviewers emphasize that representatives explain every single step thoroughly, successfully transforming a traditionally complicated chore into an exceptionally smooth and stress-free journey. Some reviewers were not happy with communication issues and disappointing customer service experiences, noting unreturned messages, unhelpful staff interactions, and a total lack of proper notice regarding property inspections.
Auto-generated from all reviews of this business. For reference only.What people say
Great attitude friendly gave different…
Great attitude friendly gave different options found the best that would fit our life style
She was very clear and informative
She was very clear and informative, very professional
Truly an excellent overall experience
Truly an excellent overall experience! Lauren was very easy to work with and very thorough in explaining. I didn’t feel pressured, she had lots of patience to go through multiple scenarios with payments, covered options and overall share info to ensure my questions was answered completely.
Jordan was very professional and knew…
Jordan was very professional and knew what he was talking about and found me the best prices/ deals ! I will be referring all my friends and family to him !😊
She was extremely helpful at helping me…
Dulce was extremely helpful at helping me find the best deals and very efficient.
Lauren was very helpful!
What made my experience was the exceptional agent.
What made my experience exceptional was the agent. She was knowledgeable and took her time with my situation. She looked for what was best for me.
Excellent customer service and very…
Excellent customer service and very knowledgeable about her job. Dulce worked me through several scenarios to find the best options that meet my needs. Highly recommended.
Thank you so much Lauren is…
Thank you so much Lauren is professional and kind. Helpful
Dulce was kind and patient and got me a…
Dulce was kind and patient and got me a GREAT DEAL.
I'm on the do not call lost but they…
I'm on the do not call lost but they keep sending me text ads. Typing stop or such doesn't work.
Jazmine was knowledgeable about the…
Jazmine was knowledgeable about the products she had to offer. And, she listened to my needs to match me with right company. She was efficient, knowledgeable, patient and skilled. She deserves a recognition for doing a great job!
Lauren, The Customer Service GOAT !!!
Lauren was very helpful. She immediately understood my insurance needs and went to work for me. I have spent the last week speaking with what feels like every insurer in the nation. None of them were willing to negotiate their quoted coverages section, except Kin and Lauren. Lauren quotes were lower than Kin for house and auto. Thank you Lauren. As a Boomer you restored my faith in good old fashioned customer service. Its comforting to know that some companies still practice it.
Mike is very enhanced as an agent
Mike is very enhanced as an agent , handled things with professionalism and concern , I would recommend him in the future , thanks !!
Made my day found insurance for both…
Made my day found insurance for both home and auto. It gave me a huge savings. I appreciated the effort and a time spent trying to find the best for me.
Mike is an amazing agent!
Mike is an amazing agent! He is not only incredibly professional but also an advocate for his clients. He is truly a blessing, and I will be recommending him and PolicyPro to everyone.
5 star Michael
Michael was terrific! He assisted me with exactly what I needed and made the entire process smooth and stress free. He was easy to talk to and extremely knowledgeable about the company’s products. Thank you for such a seamless, pleasant experience!
Excellent work Lauren. Very much appreciated.
I am retired and living on a fixed income. I am very very grateful that Lauren helped me find great insurance for my home and auto. She is so nice and professional. I am impressed for the excellent job she has done. Thank you very much Lauren.
Michael was Great he went over all the…
Michael was Great he went over all the Numbers and Various Insurance Companies and got me the Best Price Available, would Definitely use again.
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