Postmates

I have specific instructions and the…

I have specific instructions and the driver delivered at the wrong address. I never received my food. I’m very frustrated.

One restaurant cancel my order.

One restaurant cancel my order, I,contac Postmates because coupon was used and founds were in hold. The fixed raid away. Thank you! It was one order for my Only child (20) who’s life if very busy at this time. Working,studies and She is a new mom. I’m in NC She is all away in Nebraska.

Everything was perfect

Everything was perfect. Zero issues.

Delivered with Respect & Ease

Deliver driver Honored our request and made sure the order was accurate. Delivered quick & efficient Food was warm and as requested

Delicious and delivered early!

Zyquishia MateenUnited States · 1 review · Experienced 2024-10-05 · Posted 2024-10-08

NEVER BUY FROM THIS APP!!! And I mean never!!!

So I bought some pasta that was supposed to be BOGO but I was charged full price for it and I was missing food from one of my orders. I contacted support to get my money back. They didn't do anything about it. They literally said they were going to transfer me to someone and they were going to respond in 6-12 hrs...it's been 3 days with no response.

Good Cutomer Service and Relations

good drivers, good service. Personable. Efficient.

App was easy to navigate

App was easy to navigate, found my choice of food quickly. Food was delivered ahead of time. Order was correct and still hot

Excellent food

Excellent food - dinged a star because it feels like each time I order the chorizo cheese dip, I get less. No other complaints, everything tasted wonderful.

4 Stars

Delivery was fast, food was good. Only thing that takes off of 5 stars is that the food was undercooked and gave me a foodborne illness.

Very late given the pick up time.

Great service

It's not Postmates fault per se however…

It's not Postmates fault per se however I received an incomplete items from a restaurant. I wasn't too pleased about it.

Felice LUnited States · 2 reviews · Verified · Experienced 2024-09-27 · Posted 2024-09-29

Fast service

I love the fast service and the service charges are not to bad.I always have a good coupon to use.

On time

On time, easy and pleasant !

Great driver

Great driver, high quality food. I met him outside, he was very pleasant, and no delays in my delivery.

Good delivery

Everything arrived in good condition and on time

Don't use this place. Total disaster

I decided to try Postmates because they were running a $20 promo. Worst mistake I made. The food never came. I ordered at 11:00 a.m. right when the restaurant opened. The food was made immediately. Two hours later I was on the phone trying to get a refund. The driver lied and said the food had been delivered but no picture of WHERE the food was left. I would happily have gone to the neighbors doorstep, anything, if any indication was given where the food was left. I will never order from this company again. One horrible experience is enough. The restaurant was SIX MILES from here, there is no way this scenario should have taken over two hours.

I just had the experience of my life…

I just had the experience of my life with this dishonest food delivery service they send me a promo code of 35 percent off on 30 dollars valid till September 6th so i put an order this afternoon and they didn’t applied the promo code I contacted them and they said send an screenshot of the promo when i went to the app the promo was taken off I deleted their app and want to warn other people about their dishonest business practices

Anaiah PapayaUnited States · 12 reviews · Experienced 2024-09-01 · Posted 2024-09-01

Literal Criminals

I am disabled and can’t walk. I placed an order for $188, which apparently required a code. When The driver showed up to what I thought was my address, I told her how to get in and to drop it off at my door and I gave her the code since I couldn’t walk to the door to get it. Turns out she delievered it to the wrong building a block away. Literally one minute after she dropped it off, my neighbor went to get it and it wasn’t anywhere. I called her and she said she was 30 minutes away (??) and wouldn’t come back. Then hung up on me. After a Sherlock Holmes investigation for a phone number, they said she is too far away, they don’t do refunds and wouldn’t replace the order. Basically, sorry! You’re screwed. I’m livid. Livid. They are criminals. And I’m disabled.