Happy to get ice cream on a weekday
Order came in within time frame described, ice cream was cold, overall good experience. Tracking on grub hub did not seem well integrated (yet?)
About Postmates
Data updated- Website
- postmates.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 23 reviews
- Replies to negative
- 0% (0/110)
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Is Postmates legit?
Postmates (postmates.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 48% give 1 star; The business has not yet replied to negative reviews; 23 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Quick service
Good deals and great discounts
Good deals and great discounts. More promotions.
Delivery on time to my door
Delivery on time to my door, packaged well, and good communication.
Postmates is getting worse and worse
Postmates is getting worse and worse. This is the 3rd order in 2 months where the delivery estimated time is slowly pushed back and now it's getting delivered 2hr 30 minutes after the order and the initial estimate of 1 hour. Postmates is just Uber so definitely not going to be using Uber either.
Ease of use
Ease of use Timely delivery Quality of food
Really good food
Really good food. Very nice delivery driver
Great offer that I could not pass up…
Great offer that I could not pass up on. Fast, accurate delivery. Food hot & fresh.
What a heinous company
What is wrong with Postmates? I got double billed for the tip on my last order. I reported it to them and all they do is send me gibberish duplicate responses from a bot. It's a total waste of my time and it's one of the sickest things I've ever experienced.
Fees are high and the menu prices are…
Fees are high and the menu prices are way higher than the actual restaurant menu prices.
Fast delivery/order wrong/no support
Driver delivered early and efficient, but order was completely wrong. Tried to access help and could not get any help. Will not use this service again. I see this is affiliated with Uber and I have great experiences there. But find this service so lackluster it is not worth my time or money.
Amazing Information Management System for Food Service Delivery
Information management system from offer to visiting site to ordering to applying coupons were flawless! Keep up the good work, Uber subsidiary!
Service was great.
Don't allow drivers to handle so many…
Don't allow drivers to handle so many orders at once. Food arrives cold.
Pretty quick
Pretty quick. Food was cold though.
Great on time delivery.
I would rate this lower if possible
I would rate this lower if possible. Why? Your menus are not the same as the menus offered by the eateries. This is such trash. Why don't you operate off of the normal menus? Can't get horchatta when EVERY Mexican eatery offers it? Really?? Are you fkn serious?? The ONE item I wanted from the restaurant's menu YOU don't offer? First and LAST time using postmates. You are a joke.
They were going to charge me $48.59 for…
They were going to charge me $48.59 for a $20 order at Taco Bell (this was even AFTER they applied a promo code, so it WOULD have been more.... ). Thank you Lord I remembered I have the Taco Bell app and they delivery direct from the app! I got the exact same order delivered for $24.30. Crazy that they can even mark it up that much!!
It was awesome 👌!
Fast, efficient and mistake free service!
Driver came like a half hour early and was so nice. Food is always correct and fresh, best experience with a delivery service so far!
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