About Postmates
Data updated- Website
- postmates.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 23 reviews
- Replies to negative
- 0% (0/110)
Is Postmates legit?
Postmates (postmates.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 48% give 1 star; The business has not yet replied to negative reviews; 23 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Great time response on…
Great time response on delivery!courtesy delivery driver.
It was easy to order and pay
It was easy to order and pay. The delivery driver was great. The only negative was the coupon code I tried to use didn't work. I checked the code email and saw it had conditions in addition to the stated ones, but there were no details on the additional conditions. I felt misled.
Merchant did good, Postmates not so much...
The food I ordered and that merchant were great, the reason for 3 stars is because Postmates never sent a push notification when the order was on the way or delivered. Eventually they sent a push notification saying "was your order ever delivered?" And that's when I checked and saw my food had been outside on my doorstep for who knows how long because it was definitely cold by then.
Not good food !
The burrito & bowl had very little meat in it & both was mostly rice ! I will never order anything from Qdoba Mexican Eats again !
twas on time
twas on time, food was hot, handled properly and I love throwing promotions :)
Great
Awesome job postmates!
Support is non existent
Support is non existent. I've tried to call and been greeted with a recording that voice support is not available. I've tried to chat and the order is not selectable in the app. I've tried to chat from a PC with the same problem. There is a support ticket inbox in the app with no apparent way to add a support ticket. With the amount of money I pay this company, how can they have removed all support avenues and consider themselves viable?
Good food
Delivered with care and good food
Whoever the driver was left the food…
Whoever the driver was left the food with the next door neighbor not good
Great Greasy Spoon
I love supporting a local business like this. They're always great with order notes and make really good food that scratches that old school greasy spoon diner feel.
Happy
Good discount
Good Service and Experience
Quick delivery of food, good pricing, food was still hot
Great offers and fast and reliable…
Great offers and fast and reliable service. Saved 50$ with promotions. Amazing experience will be using Postmates again in the future.
Everything was great
great and fast service
Good but it should be cheaper (the…
Good but it should be cheaper (the fees).
Postmates is great!
Postmates lets you know what restaurants have low delivery fees or no fees with promotions. Nice variety of restaurants, and lets customers know about new restaurants on their app to give a try. Delivers groceries and alcohol as well.
Food was refrigerator cold.
Really surprised - you have to try
Really surprised - so fresh, beautiful presentation and absolutely delicious! I ordered very late, close to their closing, and despite that, the food & presentation was fabulous. Definitely found a new place that has now been added to my favorites. Sorry I didn't take pics - food was too tempting and I forgot.
