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Electronics & Technology

Privatevpn.com

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183 reviews

4.9183 reviews
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About Privatevpn.com

Data updated
Website
privatevpn.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
183 reviews
Replies to negative
0% (0/1)
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About this business

PrivateVPN offers the best VPN service. We keep your information and data safe and secure, while you use the Internet freely and privately.

Written by the business, not verified by us.

Is Privatevpn.com legit?

Privatevpn.com (privatevpn.com) has a 4.9 out of 5 rating on OK.one, based on 183 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and exceptionally effective assistance when handling various technical issues or account questions. Consumers note that representatives are extremely polite, highly knowledgeable, and always ready to resolve problems within just a few minutes. However, some people mentioned that returning to the service after a while meant adapting slightly to recent updates on the platform. Despite minor interface changes, long-term users consistently highlight that the overall connection remains highly reliable and effective over several years of continuous use. People appreciate that assistance is readily available around the clock to ensure smooth streaming and secure browsing experiences.

Auto-generated from all reviews of this business. For reference only.

What people say

s
sam · 1 review · Experienced 2026-06-26 ·

Great vpn

Great vpn, wont comment what i use it for lol, but its top notch. Great customer service as well, very responsive and Dale gave me step by step easy to follow instructions for setting what I needed up. Thank you

p
predrag · 1 review · Experienced 2026-06-25 ·

Fast experience with support

Fast, clean, responsive, Tom was great

E
Edward Green · 1 review · Experienced 2026-06-26 ·

Technical support rep JL

Technical support rep JL, was very friendly, prompt, and gave me easy to follow steps to quickly fix my issue. Thank you again JL!😀

J
Jake H · 1 review · Experienced 2026-06-26 ·

Great service

Great service, the customer service is unmatched and a nice breath of fresh air. Very fast Wireguard options! Super cool people. Tom is a legendary support rep. Be more like Tom.

S
Stuart Coelho · 2 reviews · Experienced 2026-06-25 ·

awesome service

Ferdinand was great, quick and reliable

S
Sin Shadow Fox · 4 reviews · Experienced 2026-06-24 ·

Knowledgeable and dedicated.

I've been with privateVPN for a while now, and a recent computer crash completely borked my VPN client. Jim, at private VPN, walked me through the whole process of troubleshooting and finally getting it back up and running.

K
Kurt Wallberg · 2 reviews · Experienced 2026-06-22 ·

Private VPN was crashing at startup

Private VPN was crashing at startup. I reached out for help and JC fixed it smoothly. Thank you! /Kurt

J
José D Rojas P · 1 review · Experienced 2026-06-22 ·

JL was really helpful

JL was really helpful with me the support experience it great I really recommend this vpn

M
Matt · 6 reviews · Experienced 2026-06-18 ·

Great product and Customer Service

PrivateVPN has been working well for me for over four years. Recently I had an issue and couldn't connect. Their team worked hard to find a solution and get my situation fixed. Thank you so much.

J
JDM · 3 reviews · Experienced 2026-06-21 ·

Great Support

I've used Private VPN for the past 14 months, and it has worked really well for us. Their customer support is very responsive. For example, I was having issues connecting to the Greek server, and Dale from their customer support responded via email within minutes. After troubleshooting (issues on my Mac), the issue was resolved in 20 minutes.

b
baal - · 3 reviews · Experienced 2026-06-21 ·

Great costumer service from JC

Great costumer service from JC, quick processing, and last but not least good vpn service.

B
Bart Korn · 6 reviews · Experienced 2026-06-18 ·

I had a question about renewal of my subscription

I had a question about renewal of my subscription and JC from PrivateVPN Support helped me in the most excellent way you can wish for when contacting support Fast transfer from (AI) chat to real person, almost no wait time, fast responses, exactly the answers I needed JC even answered other (technical) question as well.

L
LaTiNo Diaz · 2 reviews · Experienced 2026-06-19 ·

Great and quick support from PrivateVPN

My 3-year subscription had already passed (time flies) and it was automatically renewed for 1 year. Contacted support which answered faster than a cheetah and Edward made me a great new offer that I couldn't refuse! Thanks for everything!

G
Ghulam Mohiuddin · 1 review · Experienced 2026-06-19 ·

Edward is very good in his work

Edward is very good in his work, resolve the issue timely

T
Tanveer Ahmed · 2 reviews · Experienced 2026-06-18 ·

Impressive

impresive services and faster response

T
Tina Perera · 1 review · Experienced 2026-06-20 ·

DALE - 5 Stars Service

DALE was very helpful in assisting solving my concerns in a very professional and promptly manner. Thank you

S
Scj · 1 review · Experienced 2026-06-17 ·

JL was sooooooo patient until we did…

JL was sooooooo patient until we did it!!!!!!!! best service ever

P
PG · 1 review · Experienced 2026-06-17 ·

Prompt and clear communication.. thanks TOM!

Prompt communication

K
Karol Ignatzek · 5 reviews · Experienced 2026-06-17 ·

Best service support from JIM

J
John Mclean · 1 review · Experienced 2026-06-17 ·

Tom was very helpful and could not do…

Tom was very helpful and could not do enough

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