Great vpn
Great vpn, wont comment what i use it for lol, but its top notch. Great customer service as well, very responsive and Dale gave me step by step easy to follow instructions for setting what I needed up. Thank you
PrivateVPN offers the best VPN service. We keep your information and data safe and secure, while you use the Internet freely and privately.
Written by the business, not verified by us.Privatevpn.com (privatevpn.com) has a 4.9 out of 5 rating on OK.one, based on 183 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and exceptionally effective assistance when handling various technical issues or account questions. Consumers note that representatives are extremely polite, highly knowledgeable, and always ready to resolve problems within just a few minutes. However, some people mentioned that returning to the service after a while meant adapting slightly to recent updates on the platform. Despite minor interface changes, long-term users consistently highlight that the overall connection remains highly reliable and effective over several years of continuous use. People appreciate that assistance is readily available around the clock to ensure smooth streaming and secure browsing experiences.
Auto-generated from all reviews of this business. For reference only.Great vpn, wont comment what i use it for lol, but its top notch. Great customer service as well, very responsive and Dale gave me step by step easy to follow instructions for setting what I needed up. Thank you
Fast, clean, responsive, Tom was great
Technical support rep JL, was very friendly, prompt, and gave me easy to follow steps to quickly fix my issue. Thank you again JL!😀
Great service, the customer service is unmatched and a nice breath of fresh air. Very fast Wireguard options! Super cool people. Tom is a legendary support rep. Be more like Tom.
Ferdinand was great, quick and reliable
I've been with privateVPN for a while now, and a recent computer crash completely borked my VPN client. Jim, at private VPN, walked me through the whole process of troubleshooting and finally getting it back up and running.
Private VPN was crashing at startup. I reached out for help and JC fixed it smoothly. Thank you! /Kurt
JL was really helpful with me the support experience it great I really recommend this vpn
PrivateVPN has been working well for me for over four years. Recently I had an issue and couldn't connect. Their team worked hard to find a solution and get my situation fixed. Thank you so much.
I've used Private VPN for the past 14 months, and it has worked really well for us. Their customer support is very responsive. For example, I was having issues connecting to the Greek server, and Dale from their customer support responded via email within minutes. After troubleshooting (issues on my Mac), the issue was resolved in 20 minutes.
Great costumer service from JC, quick processing, and last but not least good vpn service.
I had a question about renewal of my subscription and JC from PrivateVPN Support helped me in the most excellent way you can wish for when contacting support Fast transfer from (AI) chat to real person, almost no wait time, fast responses, exactly the answers I needed JC even answered other (technical) question as well.
My 3-year subscription had already passed (time flies) and it was automatically renewed for 1 year. Contacted support which answered faster than a cheetah and Edward made me a great new offer that I couldn't refuse! Thanks for everything!
Edward is very good in his work, resolve the issue timely
impresive services and faster response
DALE was very helpful in assisting solving my concerns in a very professional and promptly manner. Thank you
JL was sooooooo patient until we did it!!!!!!!! best service ever
Prompt communication
Tom was very helpful and could not do enough
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