Win more customers with Quo. The next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch. Trusted by 90,000+ companies, Quo brings calls, texts, and customer information into one easy-to-use, AI-powered platform.
Written by the business, not verified by us.Quo (quo.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use, offering a clean interface and a smooth user experience for managing business calls efficiently. People also consistently praise the dedicated staff and tech support team for being exceptionally quick, responsive, and genuinely helpful when resolving technical issues. Though some reviewers were not happy with the service, mentioning that customer support was difficult to reach or completely unresponsive during critical moments of need. A few other consumers also felt that persistent technical problems, account bugs, and unexpected registration fees caused a lot of unnecessary frustration and wasted time.
Auto-generated from all reviews of this business. For reference only.Excellent customer support! Armando made the process of changing my A2P registration from a sole proprietor to a business account incredibly easy. He explained each step clearly, kept me updated throughout the process, and confirmed everything once it was approved. The transition was smooth, and I really appreciated his prompt, professional, and friendly assistance. Thank you, Armando!
Thank you for sharing your experience, Jessica!
I use Quo for my business to separate private life from work, the platform is easy to use and straightforward. The team behind it has been great whenever we've had questions. It does what we need it to do, I recommend.
Thanks, James!
Thanks to Quo I can get in touch with my family any day, any time. This is very important to us. I am very pleased and grateful.
We're so glad Quo is meeting your needs, Cory!
I had an excellent experience with the Quo team from start to finish. The service was professional, efficient, and friendly throughout the entire process. Every question was answered promptly, and the team made everything clear and straightforward. What stood out most was their dedication to providing outstanding customer service. They were knowledgeable, responsive, and genuinely committed to ensuring a great experience. I would highly recommend Quo to anyone looking for a reliable, professional, and customer-focused service. Thank you to the entire team for your excellent support!
Thank you for sharing, Aneliya!
Relly enjoyed the functionality. It makes my calling more effective, organized, and intentional.
Thanks, Christian!
By far the most comprehensive small business phone solution I've come across so far. I like the seamless integration between mobile and desktop, the fact that it's an actual distinct business number instead of a call forwarding service, and the AI "secretary" option.
Thanks for sharing, Jacob. Please don't hesitate to reach out if you need help with anything.
So far, we love using QUO; the ease of sending text messages to our clients and employees is really great.
Thank you for sharing, Jean-Francois!
Great system if you don't want your text messages to send or your calls to work with Android Auto. Text not sent because: Pic too large (small jpg). Text too long. Inappropriate content (it was a picture of Cousin Eddie from Christmas Vacation). Can't delete texts in a thread. Sync errors with Google Contacts. No call waiting. The list goes on. Just call it the "no" app because every time I need it to do something simple it tells me why it can't. BTW not the be of these things were disclosed on the website before I transferred my business account to them. Useless. Don't bother unless you want a bunch of trolls controlling (pun intended) your company communications.
Hi Dan, We're sorry to hear that you've had such a frustrating experience. While some of the limitations you mentioned, such as attachment size limits and carrier guidelines, are determined by the network providers we partner with rather than Quo, we'd still like the opportunity to review everything you've described. Features like Google Contacts sync and call waiting are supported, so we'd like to better understand why they aren't working as expected for you. A senior member of our Support team has reached out to you directly via email and will work with you on any outstanding issues. We appreciate the opportunity to make things right.
The platform works beautifully for my international company. I was able to easily set up separate automated AI receptionists for my Canadian and US business lines. It looks incredibly corporate and professional. Highly recommend!
We're glad to hear you're enjoying Quo!
We're finding our way thru the opening of a gallery and the Quo experience is one thing that we don't need to worry about. It works. It's dependable. And we hope to grow with its help.
We are always happy to help! :)
Wasn’t sure Quo was right for me until a representative met with me over the phone and answered all my many functionality and integration and registration and import questions then learning the chat is manned by real honest to goodness people I was certain it was the right tool for me, just had to know there were enough means for me to get setup, integrated and work towards fully integrated Neon CRM with Quo via a second application that the business level membership gives me access to. Thank you! Mark Y.
Thank you for sharing your experience!
Quo is the business phone system I’d been looking for. It offered everything I needed: affordable flat-rate pricing, API access, transcripts, and summaries I can integrate into my other systems. Highly recommend.
We're so pleased to hear that Quo is meeting your business needs. Thanks, Joshua!
I was thinking about switching service providers for my business phone, and has soooooo many questions. The rep responded swiftly, detailed and with links for me to research more in depth about my inquires. Great customer service and I am now a new customer of Quo
Thank you, Derrick. Welcome to Quo!
After 2 failed attempts to register for A2P, requested port to Verizon/refund (0) 5.27 Requested port/refund (1) 5.28 Port form received/completed/approved (2) 5.29 Port complete by new carrier (9) 6.05 Port complete by Quo/Refund request forwarded to refund department (12) 6.08 Invoice requested by refund dept/sent (15) 6.11 Refund received for wrong amount, which they told me prior I could not get refunded. (16) 6.12 Waited to confirm amount pending was final amount. Emailed for status on prorated refund of original subscription. (20) 6.16 Received confusing response, replied for specific clarity needed/not received, and that matter is finalized within 25-30 days from original request. Because this went from bad to ridiculous fast. (23) 6.19 Quo replied asking for invoice already sent again (25) 6.21 I resent, embedded and attached (29) 6.24 Quo requested payment method charge line picture, or method type and last 4 of card number. Sent both same day. Also shared: Today is day 29 from original refund request date. If this final action doesn't trigger a refund in process without any further info needed from me, in addition to sharing a review with the days/dates of this drawn out action, I will also reach out to the BBB. (34) 6.29 Quo appeared confused about refund requested. Replied with polite but strong request for full refund. Placing reviews online to help others avoid this future. No refund so far. Filing BBB report.
Hi Jenny, We're so sorry to hear about your experience and the frustration this has caused. This isn't the level of service we strive to provide. We've escalated your case to our leadership team for immediate attention, and we've also reached out to you directly via email to work toward a resolution. We appreciate the opportunity to make things right.
Quick response time when I had an issue. They resolved my problem within 24 hours. The app works really well and has a lot of features that work well for my small business.
Hi Joshua, thank you so much! We're glad to know that the app is working well for your business. We're always here when you need us!
Terrible service, a complete waste of a week. Avoid liek the plague
Hi there, we're truly sorry to hear about your experience. This is definitely not the experience we wanted you to have. We have sent you a request to get more information. Could you please respond to our request so we can look into it and work towards a resolution? We look forward to hearing from you.
All the queries I have ever made to the online team is resolved promptly!
Hi Nadeem, Thank you! We're always here and happy to help!
I love Quo's service! It was super easy to set-up. I made an error in my initial set-up and their support team was great! Quo is a great resource for my start-up business!
Hi Becky, thank you for the amazing feedback. We're thrilled to know that setup was easy and that our support team had you covered. Wishing your startup all the best, we're rooting for you!
We have set up multiple phone systems over the years and this one is by far the easiest to use and set up.
Hi Cristian, that means a lot to hear. Thanks for choosing Quo, and we're glad it's been the easiest yet.
Hi there, thank you for the great feedback!
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