QVR focuses on selling hair products, such as wigs, kinky bulk, hair extension items, etc. We seills affordable human hair wigs, highlight wigs, piano color wigs. All our wigs are made of remy human hair and virgin human hair.
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Is QVR legit?
QVR (qvr.com) has a 3.1 out of 5 rating on OK.one, based on 571 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 35% give 1 star; The business has replied to 48% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it feels remarkably soft, lightweight, and looks wonderfully natural once fully installed. Many people also appreciate the prompt shipping times alongside helpful customer service assistance when sorting out various order details.
Some reviewers were not happy with severe tangling and matting issues experienced shortly after washing or adding moisture to the hair extensions. A few other people also felt that delivery times were excessively slow, while essential tracking information proved very difficult to obtain. Additionally, some customers found communication frustrating when trying to resolve these unexpected problems.
Auto-generated from all reviews of this business. For reference only.
There was a slight delay in receiving my delivery but only because of the amount of care and precision placed on the product that I ordered and this was communicated to me very clearly with regular updates. Once the product arrived you can clearly see the quality of it and the amount of care that has gone into its manufacturing. Very good 👍🏾
QVR has the best hair. I get so many compliments on my hair when I use QVR hair. Their costumer services is very helpful and pleasant when you need assistance. You can’t go wrong with QVR hair. I’ll definitely be ordering again.
Thankful,🌻
S. G.
I ordered the grey miracle knot crochet hair (tight curl) do not waste your money. The hair was not easily detangled and matted up terribly after a few days. I had an unused pack that I returned, still waiting on my refund almost if not a month later. Product is definitely over priced for alleged human hair
Reply from QVR2026-08-10
We're very sorry to hear about your experience and completely understand how frustrating this must have been. That is never the experience we want for our customers, and we sincerely apologize for the inconvenience caused.
To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you again for your feedback, and we hope to have the opportunity to serve you better.
Best wishes
QVR hair service
Hair was cute for 2days. Then it was a nightmare! Hair quality wasn't good at all
Reply from QVR2026-08-10
We genuinely regret that your recent experience was less than satisfactory. This is far from the standard we aim to provide, and we are truly sorry for the trouble this caused.
According to the current information, we are sorry that we can not locate your order accurately. To assist you further, could you kindly confirm your order number? Or contact us directly at [email protected]. Then we will try our best to help you with the problem of the order asap.
Thank you for your patience, and again, we're very sorry for the inconvenience caused.
Best wishes
QVR hair service
Timely response when I sent my inquiry. I appreciate that and they worked with me to return and replace item. Overall good experience and I like the hair I bought..very soft and light weight.
Thank you for taking the time to share your feedback.
At QVR, we strive to provide high-quality products and good service, so it's worrying to hear about the issues you have.
Could you pls confirm if #00000154684 is your order number, pls? Would you please send us pictures or videos, or any details to [email protected]? This would be helpful to verify and solve the problems. Our VIP team had also contacted you via email.
Your opinions matter. We'll keep working hard to provide better products. Hope to hear back from you.
Best wishes
QVR hair service
I was pleasantly surprised, the hair was a perfect match for my hair type! In addition, I had an inquiry regarding my most recent order and they responded in a timely manner. I will definitely order from them in the future!
QVR sent wrong hair color. Emailed them a few times and they've responded. Waiting for the refund for there's a price difference. Glad they responded in timely manner.
I purchased some hair from QVR, but decided to return it to purchase a different type for a particular style I wanted; QVR was very helpful and prompt when assisting with my return. The new purchase also came very quickly, I am very pleased with the quality of all of the hair I received and the customer service is pleasant and easy to work with. I will continue to get my hair from this company!!!
I placed the order for the hair I needed on June 19th and was not delivered until July 1st, so almost 3 weeks to get my delivery was definitely not timely. Then the boho hair that I had ordered, was advertised as human hair and did not act like human hair once I put water on it. Within 2 days of installing it, the hair started to tangle and shed like it was synthetic hair. I did the best I could as I was taking this hair on vacation so I needed it to look decent, terrible quality. I did look at the reviews before I ordered and they were all positive and 5 stars which is what prompted me to order the hair. In an attempt to give my honest opinion I left my review on their website almost 3 times and they refused to publish it publicly so I feel they do not want anything under 5 stars on their website publicly. Do not see myself ordering again
I received my hair in a timely manner which I appreciated since I've seen reviews about slow shipping. The hair is soft, and lightweight
The only reason I didn't leave a 5 star review is an issue with the color.
The price is very exaggerated compared to quality and quantity. It tangles alot, sheds alot and very little amount on the packet. They also make it hard to return the product.If the packet is opened, its unreturnable. No free return of the parket.Buy the product at your own risk.
I love to hear I didn’t get enough the first time I purchased a hair so I had to blend it with some other hair. I’ve ordered my second round. I’ve ordered five packs and I am very excited to use the hair. I love it.
This hair is not entirely natural or unprocessed human hair; it appears to be mixed or treated, which affects its quality. The hair tends to be brittle and coarse, making it difficult to style and maintain without specialized care. The return policy is highly complex and confusing, requiring multiple exchanges—about 10 to 12 emails—with customer service. Despite these efforts, she did not refund the full amount we initially agreed upon. I am completely dissatisfied and will never do business with QVR again. To avoid unnecessary frustration, I recommend shopping exclusively on Amazon, where policies are clearer. Stay far away from this company; their products are subpar, and their customer service is the worst I’ve experienced. I would give them a -0 star rating if I could.
Reply from QVR2026-07-27
We are deeply sorry to hear about your experience and the frustration you've faced with your order.
We want to ensure that all our hair is made with 100% human hair. This is a standard we strictly adhere to, and we would never give up it. We understand that quality is what will help us go further.
We are sorry that we can not locate your order accurately according to the current information. Could you please reply with your order number? Alternatively, you can reach us directly at [email protected], and we will prioritize resolving your issue.
Thank you so much for your patience, and we truly appreciate you giving us the chance to do better.
Warm regards,
QVR Hair Service
First time ordering this feather crochet burmese hair... i love the texture and quality of the hair... the packaging is also really nice.. i can't wait to use the hair, definitely made a good choice... even the shipping process didn't even take that long...thank you and I will be ordering again...
I ordered Afro kinky Bulk Human Hair for Braiding & Twists Natural Black #1B 16 inch 3 pack one pack was bad it wasn’t not 16”and it felt blended hair, not human. The other two packs was okay but for the price they charged and the quality I will use synthetic hair next time
I was really excited to order from QVR because the brand is heavily advertised by many natural hair influencers, and I had high hopes for the quality.
Unfortunately, my experience was disappointing. The hair I received did not resemble the product shown on the website. The texture was noticeably different from what was advertised, making it unusable for my microloc appointment. I even compared the advertised photos with the product I received and asked several experienced natural hair wearers for their opinions. Everyone agreed the textures did not appear to match.
The most frustrating part was the customer service. I contacted the company immediately, provided photos, and explained the issue. Instead of addressing my concern that the product did not match the listing, I repeatedly received responses stating they did not send the wrong item. I requested return instructions multiple times and was not given a return address or clear explanation of the return process. The communication took days, felt repetitive, and did not answer my questions directly.
I understand that businesses have return policies, and I was even willing to pay the return shipping fee. My issue was simply trying to obtain the information needed to return the item.
Based on my experience, I cannot recommend purchasing from this company. I hope they improve both the accuracy of their product listings and their customer service process.
Reply from QVR2026-07-17
We are so incredibly sorry to hear about your experience, and we completely understand your frustration. This is definitely not the standard we set for our customers, and we sincerely apologize for the communication delays and confusion.
We want to make this right for you immediately. Could you please reply with your order number? Alternatively, you can reach us directly at [email protected], and we will prioritize resolving your issue.T
hank you so much for your patience, and we truly appreciate you giving us the chance to do better.
Warm regards,
QVR Hair Service