Joseph was great handling my account …
Joseph was great handling my account he answered all of my questions and was very knowledgeable & professional. Will highly recommend.
About Rategenius
Data updated- Website
- rategenius.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 162 reviews
- Replies to negative
- 26% (6/23)
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About this business
Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Written by the business, not verified by us.Is Rategenius legit?
Rategenius (rategenius.com) has a 4.5 out of 5 rating on OK.one, based on 189 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff members for successfully lowering monthly car payments and guiding them through smooth refinancing. People highlight the professional communication and efficient online processes that make complex financial tasks remarkably stress-free and simple. Consumers note that representatives are consistently supportive, knowledgeable, and entirely dedicated to achieving the best possible financial results. Some reviewers were not entirely happy with frustrating communication issues or occasional unprofessional conduct from certain staff members. A few individuals also reported experiencing previous difficulties during past application attempts or unexpected inquiry processes.
Auto-generated from all reviews of this business. For reference only.What people say
I tell you this company is awesome
I tell you this company is awesome! They made everything so easy and the follow up was awesome! Thanks Mercedes
Was a great experience Victoria helped…
Was a great experience Victoria helped us all the way
Rategenius is awesome
Rategenius is awesome! They made the process so easy and saved me money!
Solomon was very helpful in each step
Solomon was very helpful in each step. He replied quickly and was patient when we needed extra help. The process was much easier than expected.
Travis was fast and efficient
Travis was fast and efficient! He helped me through this and felt like I didn’t have to do much. Recommend for anyone who needs to refinance. Thank you Travis you’re amazing!
WORLD OF DIFFERENCE
I have to say I was optimistic about the offer. They came thru with flying colors! I dropped my interest rate by 7 points. My payment dropped 628 to 498. I would definitely recommend them.My rep cory was professional and exhibited a care for customer attitude that I liked. Will definitely try them again.
Haley was amazing
Haley was amazing! She is so kind, wonderful to speak with and is so professional but warm at the same time.
Great service
The advisor Daniel green was so much help with setting it all up and answering any questions I had about the process
The process was smooth and effortless…
The process was smooth and effortless Kimberly did an outstanding job. Outstanding customer Service!
Chris
Chris, thank you for your help at getting me re financed. Very professional at the job being done. Thanks again.
Andy
Andy, my loan specialist, was very on top of it and made sure the process ran smoothly! He communicated well every step of the way!
They made the process easy and…
They made the process easy and painless. Matthew Magnison was a great rep and answered all my questions in a timely manner. Great service.
Great Experience!
I found Rate Genius through Credit Karma. At first I was skeptic with the refinancing process as this would be my first time doing this, but Kurk Nelson was awesome! He was very professional and with his excellent customer service skills, made this whole experience with ease. He kept me informed and walked me step by step through the process explaining all the details and answered all my questions. He also gave me a variety of options and was able to give me a lower interest rate and a lot lower monthly payment on my vehicle. Thank you Rate Genius and to Kurk!
Nice and helpful specialist to deal with.
Mariaisabel Alvarado is the best specialist to do be with.
I had a great experience with Amber
I had a great experience with Amber; she was so helpful and got me through everything I needed help with. She was wonderful to work with!
Lexy made things so simple and easy
Lexy made things so simple and easy! I am happy to have a lower interest rate!
Karla made this a very easy transition
Karla made this a very easy transition! She never made me question what the next step was ! Very thankful for this easy process
Sean was great to work with
Sean was great to work with! Consistent communication throughout the process really was exceptional and professional. The process was very smooth and simple and only took a few days start to finish.
Skeptic to Believer
Browsed on Credit Karma for refinance options on my Auto Loan and came across a great deal through Rate Genius. Sent in my application and within ten days signed the final paperwork confirming my significantly more affordable Auto Loan interest rate and payment. Thank you Rate Genius and Jessy, my finance expert, for the entirely smooth, fast and effective process of refinancing my Auto Loan. 5 of 5 stars!!
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