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RDX Sports

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200 reviews

4.4200 reviews
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About RDX Sports

Data updated
Website
rdxsports.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
87% (27/31)
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About this business

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.

Is RDX Sports legit?

RDX Sports (rdxsports.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive customer support team for resolving sizing or order issues quickly and providing prompt and extremely helpful replacements. Many consumers happily note that the fitness equipment and gear are sturdy, high quality, and arrive at their doorsteps in a truly very timely manner. Some reviewers were not happy with delivery errors, as certain packages experienced unexpected courier delays or were accidentally dropped off at the wrong addresses. A few other people also felt that product sizing inconsistencies and strict, complicated return processes made exchanging items quite frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

Ordered for my son for Christmas

Ordered for my son for Christmas. The postal company experienced issues with my order but RDX customer service were extremely quick to deal with any issue and kept me informed through the whole process. I will definitely use them again and I’ve been very impressed with their products in the past. Thank you.

Reply from RDX Sports2025-12-31

Thank you for sharing your kind words. We are glad that you are happy with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Excellent customer service

Excellent customer service. This was my first time ordering from RDX and it was a gift to be delivered before Christmas. The delivery came in 2 parts with a delay in the 2nd part of the delivery. When my delivery was delayed, the team were extremely helpful with my queries, responding promptly and keeping me updated without me having to chase. I really appreciated the proactive communication and reassurance that they were monitoring the delivery closely from their side. The delivery arrived in plenty of time and the regular updates from the team made the whole experience a lot less stressful - I would order again from RDX in the future.

Reply from RDX Sports2025-12-22

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Great company and great customer service

I ordered something as a present from this company. Yodel managed to deliver the package to the wrong house and sent me back to RDX. Their customer service was great, very quickly they had organised and dispatched a replacement (via a different delivery service) and messaged me to me know when it had been dispatched. Great company, great customer service

Reply from RDX Sports2025-12-22

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Great customer service

Great customer service, the team was very professional and help me out quick when I did place my order with the wrong delivery address. The order did come very fast, with no issues, very good condition and exactly what was expected, great quality for the price.

Reply from RDX Sports2025-12-18

Thank you for sharing your kind words. We are glad that you are happy with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Great customer service!…

I ordered the wrong size shin guards and had to get an exchange. The customer service was so good, I got a response immediately and they were very helpful with finding the correct size for me and sorting out an exchange. I’m really happy that I chose to buy from them :)

Reply from RDX Sports2025-12-12

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Support was quick and easy and in the…

Support was quick and easy and in the end you will be pleased.

Reply from RDX Sports2025-12-08

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Ordered the wrong size belt

Ordered the wrong size belt, contacted the team at RDX sport and they were incredible! Clear communication, the belt was exchanged for the correct size in no time. 100% recommend this company. Belt seems good quality too.

Reply from RDX Sports2025-12-03

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Zero satisfaction zero customer service

Ordered a weight lifting belt was too small even though I looked at the measurements needed a medium Ordered a small i emailed them asking for a return they accepted but no code no label no return stuck with this bad communication dont shop with these as they dont get back to you shame on you RDX sports

Reply from RDX Sports2025-12-01

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at ([email protected]) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

Great customer service

Ordered some sports shorts for my son-in-laws Christmas present, which arrived very quickly. Unfortunately they were too small so contacted RDX and asked if I could exchange them for a larger size. They were very helpful and agreed to change them. A replacement pair of shorts were despatched immediately and arrived within days. Great company to deal with and would happily recommend them.

Reply from RDX Sports2025-12-01

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

RDX Sports delivers top quality gear…

RDX Sports delivers top quality gear that is durable and comfortble

Reply from RDX Sports2025-11-26

Thank you for sharing your kind words. We are glad that you are happy with our product. If you have any questions in the future, please do not hesitate to contact our customer support team.

Great Service

Got in touch with the customer service team as I needed help finding my order. They were helpful, polite and efficient and my order arrived in no time. Great service.

Reply from RDX Sports2025-11-14

Thank you for sharing your kind words. We are glad that you are happy with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Missing Fixings and Terrible Customer Service

Received two boxes. One with just a base inside, one with a punchbag, a mount, a cover and some kids gloves. No cap for base or legs or fixings. Contacted RDX, very unhelpful. Product was ordered directly from then via Throne Wishlist. Punchbag is also dirty like it has been used. RDX informed me they wouldn't do anything until at least monday and throne would probably need to resolve the issue, although the issue has been caused by their shoddy quality control. Also got Kids gloves in the box rather than adult size. I have been using RDX products for years. Had some MMA gloves from then just this week and all my boxing gloves and pads are RDX. Will not use again.

Reply from RDX Sports2025-11-10

Thank you for your feedback, and we apologize for the inconvenience you have experienced. Please contact us at ([email protected]) so we can assist you further and explore possible solutions. Your satisfaction is our priority, and we are here to help!

First parcel went missing on route to…

First parcel went missing on route to me but RDX were very quick to resolve this by sending out a new punch bag. This arrived within 2 days and I have to say I am not disappointed. 10/10 from the team and helping me get the product I ordered.

Reply from RDX Sports2025-10-30

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Very happy!

Great quality kit at good prices and amazing customer service. We ordered a bag, gloves & pads for my son. The kit is good quality. Unfortunately there was an issue with one of the gloves but after emailing RDX it was sorted amazingly quickly and replacements sent to us, along with a follow up email from them to confirm we were happy. All in all, top notch service and highly recommended.

Reply from RDX Sports2025-10-17

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Badass customer service :)

I don’t want to jinx things or anything. I over the past few weeks had lots of q&a over emails with the rdx customer service people (had various people answer emails at various times). I have to say the reliability, speed and guidance from their customer service team people seemed to be consistently badass! Also appreciated them making the effort to eventually ask for my order number to help them give more customised guidance for me in my situation (I had bought one of their beginner vegeterian friendly punch bag and mitts set to donate to a local charity). Thank you guys! Raza :)

Reply from RDX Sports2025-10-07

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

I received exceptionally good service…

I received exceptionally good service from RDX when dealing with an exchange for a head guard that I ordered from their website. The head guard was a gift for my nephew and we had trouble finding one that fitted. The customer service team went out of their way to ensure I received a suitable product. This level of customer service is very rare and should be applauded. Thank you!

Reply from RDX Sports2025-09-29

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Great Comms and good gear.

As a lot of people have said - these guys have great comms and will do what they can to fix any probs. The gear is also of a very high standard given the reasonable prices. Highly recommended.

Reply from RDX Sports2025-09-15

Thank you for sharing your kind words. We are glad that you are satisfied with our product and services. If you have any questions in the future, please do not hesitate to contact our customer support team.

Excellent Experience?

I had excellent experience with RDX customer services. I deeply feel this is a reliable company. It’s easy to do business with them. I highly recommend this company.

Reply from RDX Sports2025-09-12

Thank you for sharing your kind words. We are glad that you are satisfied with our services. If you have any questions in the future, please do not hesitate to contact our customer support team.

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