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RDX Sports

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200 reviews

4.4200 reviews
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About RDX Sports

Data updated
Website
rdxsports.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
87% (27/31)
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About this business

RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.

Is RDX Sports legit?

RDX Sports (rdxsports.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive customer support team for resolving sizing or order issues quickly and providing prompt and extremely helpful replacements. Many consumers happily note that the fitness equipment and gear are sturdy, high quality, and arrive at their doorsteps in a truly very timely manner. Some reviewers were not happy with delivery errors, as certain packages experienced unexpected courier delays or were accidentally dropped off at the wrong addresses. A few other people also felt that product sizing inconsistencies and strict, complicated return processes made exchanging items quite frustrating.

Auto-generated from all reviews of this business. For reference only.

What people say

QUALITY & CUSTOMER CENTRIC!

Quality of the items I ordered is absolutely fantastic and I’m sure they will last for years to come. Had a slight delay with part of the order as the courier had misplaced it (no fault of RDX) but the team at RDX were quick to resolve the issue and extremely helpful. Other companies should take note, RDX champion customer service. Can’t fault them! I will be returning for more items in the near future.

Very reliable and helpful

Very reliable and helpful The shipment arrived quickly, but unfortunately I had chosen the wrong size. The team supported me quickly and easily with the return and exchange. They not only guided me through the process step by step, but also provided me with further information on their own initiative (for example, when the parcel was dropped off at a parcel store). Whenever there was a delay in the process, I was kept up to date by customer service and they also followed up when steps were delayed on my part. Highly recommended.

Excellent customer service!

When my parcel was lost in transit, customer service immediately took ownership of the problem, I was then kept informed of progress with daily emails, offered realistic choices, and this issue was swiftly resolved. This gives both confidence to recommend to others and to place further orders. Where after-sales service can be woefully lacking when things go wrong, it is refreshing to deal with a company whom clearly value their customers and go the extra mile. Highly recommended.

Super fast delivery

Super fast delivery, my item arrived the following day. 1 star minus since I did not receive any order confirmation nor tracking number after the payment. I was wondering if my order was placed correctly or if I did a mistake. Luckily I took a screenshot of the order number and contacted customer service. They directly assisted and informed that my parcel has already arrived - which was true! They sent me nonetheless the missing information and were super fast, friendly and efficient - great customer service!

RDX L2 Mark Pro

I purchased the RDX L2 Mark Pro Sparring gloves which unfortunately developed a disfigurement. I emailed RDX to explain what had happened and with a very fast response they had shipped an order of the same gloves within 2 days. The customer service was by far the best I've had, extremely helpful and very efficient. Top quality products and services to match would always recommend to anyone

Appalling service

Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.

Reply from RDX Sports2024-03-05

Hey Melissa! Kindly accept our sincerest apologies for the inconvenience caused. We shall try our best to facilitate you on a priority basis and get the issue resolved for you. Kind Regards

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