RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.
RDX Sports (rdxsports.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive customer support team for resolving sizing or order issues quickly and providing prompt and extremely helpful replacements. Many consumers happily note that the fitness equipment and gear are sturdy, high quality, and arrive at their doorsteps in a truly very timely manner. Some reviewers were not happy with delivery errors, as certain packages experienced unexpected courier delays or were accidentally dropped off at the wrong addresses. A few other people also felt that product sizing inconsistencies and strict, complicated return processes made exchanging items quite frustrating.
Auto-generated from all reviews of this business. For reference only.Just want to let everyone know of the exceptional customer experience I’ve received from this company I had a small problem with one of the gloves that I purchased I sent a photograph explaining what was wrong with the glove and 2 days later I received a brand new pair of gloves do not hesitate to order from this company as customer service is second to none thanks again 👍
Customer Service was truly world class. Someone helped me thru my entire return process and was very kind and professional. I'll be ordering all my exercise equipment from RDX Sports.
How refreshing dealing with an AWESOME company. The fast efficient way they dealt with an issue was absolutely superb, wouldn't get my gloves from anyone else, keep up the great work RDX Sports.
They were good at communicating and were able to satisfy my needs and fulfil my requests with little to no hassle.
RDX sports has the best customer service I’ve ever experienced for any product. I had a small defect with a part on my speed bag and reached out to them by email and it was resolved within 24 hours. This company is great.
I didn’t received my order so I sent them an email. They kindly replied quickly, acknowledged the issue and sent me another package with priority shipping to resolve the issue. I’m satisfied with the customer service.
Had a minor issue with my order - a bolt was missing, so I contacted RDX around 6pm. Customer service sorted this out immediately, they confirmed the missing part and then emailed again to let me know it would be dispatched the next day with a tracking number. All this was sorted by 8.30pm the same night! Sure enough the spare was posted out on next day delivery with a tracking number. Best level of service I’ve experienced for an online purchase and on top of this I’m very happy with the product.
Amazing company with great products and some how have better customer service I placed part of an order by mistake they got back to me within 30 mins telling me that they had only cancelled the part of my order made by mistake this is great
Staff were so helpful in ensuring goods were delivered in time for my son's birthday. Excellent communication which these days is something of a rareity.
RDX’s customer service is amazing! I have bought boxing gear from them in the past but had not dealt with customer service. Recently I ordered shin guards that didn’t fit correctly due to short calf and ankle Velcro straps and a slight unraveling of the foot strap elastics. I contacted customer service and they sent me a larger pair that fits and feels right within a few days. Their customer response time very fast and professional. My items arrived before the expected arrival date. I’m impressed and will continue to buy from them. You should too.
I bought the RDX 6ft Kara red and black free standing bag, was very happy with it until it broke during a boxing workout but RDX were kind enough to send me out a new base. The customer service is brilliant. Very in happy with this product.
Hello Aaron! We would like to apologize for the inconvenience caused. We will do our best to provide priority support and solve the problem for you. Best regards
I bought some gloves and pads that were too small. Not the fault of the company. I contacted the company and they were extremely helpful. I returned the gloves and after giving the company details they sent larger gloves and pads which are the right size. All throughout my dealings with them the company provided excellent communication and were very helpful. They gave the best customer service that I have ever experienced. I would highly recommend this company to anyone to do business with. From their customer service and quality of product they deserve to be very successful.
Ordered RDX T2 Weightlifting Gloves for my boyfriend as a gift. The purchase was smooth, and speedy delivery. The size I ordered turned out to be a bit small, so I returned the item and was sent a larger size. Gloves are doing their job, good grip, great design. Nice price tag as well! Thank you, RDX team for your excellent customer service. The emails were extremely helpful and even seemed personal. I felt like a truly valued customer.
Gloves are great - very good quality, amazing for the price. When my tracking number wasn’t working I emailed and got a reply with the correct number 25 minutes later. Arrived the day after. Top service.
What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.
I own a sport karate school and have had such a hard time with the major US retailers like Century, Macho, and Bold Look. Between price gouging, bait and switch scams to try to squeeze an extra buck out of me, and the lowering of quality even as prices are higher than ever. RDX has been a god send. Roger has been great to work with, and I just wish I would have made the switch sooner. We're currently discussing making more youth sizes for equipment. I think that RDX could steal a huge portion of the market share for american and european spork karate schools if they offered more youth sizes.
I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!
Fantastic experience with RDX. Bought some gloves for my son. I had to email costumer service about an issue I recieved. They replied promptly and sorted the issue out without hesitation. Very kind and polite and professional. Thank you
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