RDX Sports is a manufacturer and retailer of high quality, professional boxing, martial arts equipment and sports wear. We have a passion for both the Boxing and MMA industries and are committed to excellence, with each individual product passing through our rigorous quality control system, from larger items such as our punch bag frames right down to our boxing gloves. Supplied to gyms, personal trainers, amateur and professional boxers and fighters. We have fast become known as being 'the fighter's choice' for our superior quality products, as well as our exacting standards of customer care.
Is RDX Sports legit?
RDX Sports (rdxsports.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-03.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive customer support team for resolving sizing or order issues quickly and providing prompt and extremely helpful replacements. Many consumers happily note that the fitness equipment and gear are sturdy, high quality, and arrive at their doorsteps in a truly very timely manner.
Some reviewers were not happy with delivery errors, as certain packages experienced unexpected courier delays or were accidentally dropped off at the wrong addresses. A few other people also felt that product sizing inconsistencies and strict, complicated return processes made exchanging items quite frustrating.
Auto-generated from all reviews of this business. For reference only.
Great products, excellent Quality, good prices.
I have purchased from RDX a few times it’s always went smoothly this time the parcel was a few days late ( courier issue nothing to do with RDX ) but I contacted them due to no courier updates spoke with Harold and he raised an investigation with the courier and with in 24 hours the parcel was on its way again Harold Kept me updated until it was delivered and then even emailed to make sure the parcel was received. I mean just superb customer service from Harold and just a consummate professional and the item I got was focus pads really good quality as always from this company.
Reply from RDX Sports2024-12-05
Thank you for your kind words. We are glad that you are satisfied with our product and services. If you have any questions or need assistance, Feel free to contact our customer support team.
Products brilliant. Amazing customer service, helpful, prompt and went over and above. Would highly recommend!
Reply from RDX Sports2024-12-02
Thank you for your kind words. We are glad that you are satisfied with our products and services. If you have any questions in the future, please feel free to contact our customer support team.
My groin guard broke and I’m fighting this week and they just in an instant say they can send a new one.
Dave was really nice and really helpful and this is why I keeping buying my gear from RDX
Reply from RDX Sports2024-11-27
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer support.
I went online to purchase a sauna suit, which shows as part of the Black Friday sale. It showed the price reduced from £42.99 to £23.99. Once I selected my size and added it to my basket the price went back to the original. I started messaging Nadine Spencer on the web chat, who originally said we only have Black Friday sale on one sauna suit and sent me a link. This suit was not part of the original list I saw when first browsing. I then questioned why on my end there are four different sauna suits available and even after refreshing my website page it still shows them on say for 44%.
She then informed me that the Black Friday discount is not applied for the item I selected, which I question why is it showcased online for this price if it can not be brought for this price. She apologised and offered me a 10% discount. This is where I started to lost faith in this company being completely legitimate, however I gave them the benefit of the doubt and just wanted clarification on why its and other are being advertised online at one price but nearly doubles as soon as you put it in the basket.
Nadine said that she has raised my concerns with the feedback team and stated that there is a technical glitch (more understandable) and that they will offer me the advertised price instead. obviously I agreed to this and questioned how I would be able to get this as its still showing full price. I was then told to order and pay full price and once that is done email them at info@rdxsports and they will refund the advertised discount. Now this is where they completely lost me and having seen reviews about trying to get in contact with the company and how poor their complaints team is. I didnt want to have to begin chasing them for a refund and have to deal with going around in circles to have the issue resolved. after voicing my concern I was told that we don't have any discounts available and this is the only way I can order the sauna suit for the price I saw advertised online.
Reply from RDX Sports2024-11-29
Thank you for your feedback, and we apologize for the inconvenience you've experienced regarding the pricing. Please contact us at ([email protected]) so we can assist you further and explore possible solutions. Your satisfaction is our priority and we're here to help!
This company really understands and commits to standing by its product and delivering real service. Responsive, helpful and takes care to follow through.
Reply from RDX Sports2024-11-20
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer support.
The product I received was fantastic value for money and delivery was fast. The only issue I had was was the support. I mistakenly ordered an unfilled punchbag instead of a filled one due to Wi-Fi issues. Initial response from the support team was brilliant, offering to change the order and get it sent out asap with no extra charges. The following morning I received an email asking for £17.99 to be paid to cover delivery charges, which could only be paid by PayPal. When asked if there was any other way to pay as I don’t use PayPal I was advised to see if any relatives/ friends have an account I could use to pay! I eventually had to get a refund to then reorder the correct item which I would of happily done in the first place.
Reply from RDX Sports2024-11-14
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer support.
I have ordered 4 items on 2 different orders for my kickboxing training and the products are 10/10 for quality, comfort and appearance. After ordering from RDX I would only go back to them as they are brilliant. I had to speak to customer services about a delivery and the team are amazing and very professional. RDX sports is the only place for sports equipment for me. 10/10 company and staff.
Reply from RDX Sports2024-11-11
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer support.
I have ordered a weight lifting belt after I slipped a disc, only to find out I had not put the right size. I emailed to say and shipped it back, the replacement arrived very quickly. A great big thank you! Highly recommend these people
Reply from RDX Sports2024-10-25
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer service.
Excellent quality boxing gloves and groin guard. Fast delivery and processing time. Generally a smooth experience shopping.
Reply from RDX Sports2024-10-07
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer service.
Ordered a pair of shorts from RDX. After 3 wears and washes the seam at the front split. I contacted their customer service and immediately had action. I sent them a couple of pictures and 2 days later I had my replacement shorts. I have 3-4 pairs of their shorts and shirts for gym use. Excellent quality and customer service. Highly recommend
Reply from RDX Sports2024-10-07
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer service.
I just got a lifting belt and I just love it . Its very comfortable and I cant wait to try it .
I would give it a 9.5/10 . So far the best lifting belt I have ever seen.
Reply from RDX Sports2024-10-03
Thank you for sharing your kind words. We are glad you find our product satisfactory. If you have any queries in the future, feel free to contact our customer service.
I feel scammed. One of the items I purchased were "RDX WX Professional Boxing Hand Wraps" for 13,06e. Product title, description and pictures clearly implies that the product includes two wraps - plural - wrapS. Because I ordered 2 of those I would expect 4 wraps in total, unfortunately they send only 2. After contacting the customer service I was informed that the above "do not come in pairs but as a single item" - such a shame it was not mentioned anywhere on the website. I was offered a deal where if I will pay another 13,06 they would send another pair of wraps and they will cover the shipment costs, but it's not about the money, this website was intentionally misleading and me personally I can't think of more unfair retail practice than this.
Reply from RDX Sports2024-09-30
Thank you for sharing your feedback. We’re sorry to hear about the misunderstanding regarding the product information; we understand how frustrating that can be. Please contact our customer support team so we can assist you further and explore any possible solutions. Your satisfaction is important to us, and we’re here to help!
Dear RDX Team,
I would like to extend my sincere thanks to your company and especially to Peter for ensuring a seamless and smooth transaction for WongFit-Pro’s first purchase. Your professionalism and efficiency have made this experience a truly positive one, and I look forward to continued business together.
Best regards,
Robert Wong
WongFit-Pro
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer service.
Ordered powerlifting belt buckle great value and excellent speedy delivery service. Great customer service, very helpful. Would highly recommend.
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer service.
Was sceptical about free standing punch bags. Could have gone cheap on Amazon but so so glad I didn’t.
This punch bag is high quality and super functional.
The customer service has been excellent. Needed a bit of support with something and they were faultless.
Had never shopped with this brand before, so it was all an unknown, but the product and service have been so so good that I will reccomend!
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer service.
My package was lost, they were pretty reactive ans offered me a second one for the desagrement. I recommend !
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer service.
I can’t fault the company, they helped me with a lost parcel and replaced it. The customer service is really good and staff understanding. Thank you
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our services satisfactory. If you have any queries in the future, feel free to contact our customer service.
This is the worst experience I have had. I ordered my bag and arranged for delivery for Friday as I was working Saturday. Friday came and I was only delivered the base. I was only given one tracking number. When I called them Friday to advised the actual punch bag was missing, the guy I spoke to advised that it is in two shipments and the actual bag would arrive on Saturday. I took the day off and waited all Saturday, no delivery attempt was made (we have a doorbell camera). When I called on Monday, I was informed that I need to go and collect it from COVENTRY depot. I explained that there was no way I was going all the way to COVENTRY and carry home a 150kg punch bag
I explained need to send it out otherwise cancel the order. They then offered to re-send the entire order along with 2 free gifts and asked for a time. When I provided the time slots, they didn't send a new punch bag and instructed they were just going to send the free gifts and that I would still have to collect the bag from Coventry. I refused this. Eventually they stopped replying to my messages. I thought I'd try speaking to Yodel to see if they can do anything. Yodel advised that they couldn't deliver because the person has moved. I haven't moved, I've always been there and home. They instructed that I can't collect from Coventry as they have sent the bag back to RDX. I am currently down £168 and still have no bag!
Edit: RDX have done everything to try and resolve this. And finally just yesterday I recieved my missing suction cups. Since this review the team have been flawless in trying to rectify the problem. I finally have my fully functioning punch bag and a couple of T-shirts for my troubles.
Reply from RDX Sports2024-09-18
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you have faced with the product; we understand how frustrating that can be. Please contact our customer support team so we can assist you further and explore any possible solutions. Your satisfaction is important to us, and we’re here to help!
Ordered a heavy bag kit and unfortunately the mitts were missing. Customer services immediately got another set sent out. No back and forth just straight to putting an issue right. Great stuff very happy and will definitely use again.
Reply from RDX Sports2024-10-01
Thank you for sharing your kind words. We are glad you find our product and services satisfactory. If you have any queries in the future, feel free to contact our customer service.
The belt hurt my rips after 10 minutes of training. Though the quality looks good it doesn't FELL good at all. Customer service wasn't helpful.
Tried to convince me, I'm the first one who reported that kind of difficulties with the belt. They send me the money back. That's all. Thought I found a new brand with good low price products. Was very disappointed.
Not recommending this for any serious athlete.
Reply from RDX Sports2024-09-11
Thank you for sharing your feedback. We’re sorry to hear about the quality of the product; we understand how frustrating that can be. Please contact our customer support team so we can assist you further and explore any possible solutions. Your satisfaction is important to us, and we’re here to help!
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