I was experiencing issues with the newly launched app
I was experiencing issues with the newly launched app, not able to get past a certain screen no matter what I tried. Marge was the kind rep who helped troubleshoot over the course of many days. Even messaging me during off-work hours letting me know that she received my message. She was so kind and patient, and stayed with me every step of the way…just as promised with our first correspondence. She really went above and beyond!!
Hi Bryanna, Thank you so much for taking the time to share this. Your words truly mean so much to us. We are very sorry you experienced issues with the newly launched app, but we are incredibly grateful for your patience while everything was being worked through. Launch periods can sometimes come with unexpected bumps, and your understanding throughout the process is deeply appreciated. Marge will be so touched to read this. Supporting our community with care, patience, and follow through is exactly what we stand for, and we are so happy you felt supported every step of the way. Thank you again for your kindness and for being such a valued part of the Reformly community 💜 Warm regards, Reformly Customer Support

