Reformly is on a mission to help women feel stronger, more confident, and in control of their health, starting right at home.We design smart, supportive home workout products that actually fit into busy lives, whether you’re returning to fitness, managing joint pain, or just getting started. Our flagship product, the Reformly Pilates Board, is part of a proven method that helps women build consistency, see results, and finally feel good in their bodies again.With short, guided routines, a motivating community, and everything you need delivered to your door, we take the pressure off and make progress feel possible. No matter your age or experience level.Thousands of women have joined Reformly to build a routine that sticks. Not with restrictive plans, but with realistic, feel-good movement.From premium, durable equipment to daily motivation through our app, we’re here to support your journey every step of the way. And with a Lifetime Warranty on all major products, we stand by your success for the long run.
Written by the business, not verified by us.
Is Reformly legit?
Reformly (reformly.com) has a 3.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, User experience, App. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers had a great experience with this company. Many consumers find the product excellent and a fantastic way to start an at-home Pilates routine, with peers noticing physical improvements after consistent use. Customers often give high praise for the product's quality, ease of usability, and the supportive nature of the community and team.
However, some people mentioned encountering difficulties, such as problems accessing or progressing within the newly updated app. Additionally, a few others felt frustrated by being unable to access free workouts as part of their purchase, or by issues where support interactions did not fully resolve their concerns.
Auto-generated from all reviews of this business. For reference only.
I have wanted to do Pilates for a long time but between the cost of classes and my busy schedule it’s been hard to start. I’m excited about starting this journey. I just got my board and accessories and I’m getting ready to start today!
Reply from Reformly2026-04-14
Hi Teresa,
Thank you so much for sharing this, it’s so lovely to hear.
We completely understand how hard it can be to get started with Pilates, especially with busy schedules and the cost of classes, which is exactly why Reformly was created.
We’re so excited for you as you begin your journey. Starting is always the biggest step, and it sounds like you’re in the perfect place to do it on your own time and at your own pace.
Wishing you the best first session, and we’d absolutely love to hear how you get on.
Warm regards,
Reformly Customer Support
LOVE this so much! Changed the game for my workouts!!
Reply from Reformly2026-04-14
Hi Leah,
Thank you so much for your amazing feedback, we absolutely love hearing this.
It means so much to know that Reformly has been a game changer for your workouts, that’s exactly what we hope for every single customer.
We’re so excited for you to keep building strength, confidence, and consistency in your routine.
We’re always here cheering you on every step of the way.
Warm regards,
Reformly Customer Support
the board is amazing!! only downside is the app isn’t free when it says it is
Reply from Reformly2026-04-12
Hi Elly,
Thank you so much for your lovely review, we’re so happy to hear you’re loving the board!! 😊
We completely understand the confusion around the app, and we’d love to clarify this for you. With your purchase, you do get access to a selection of free workouts, including:
• 14-Day Kickstart Program
• 60-Day Transformation Challenge
These are all available to you at no extra cost inside the app.
The full library of 200+ guided workouts is part of the premium subscription, which is why you may see a paywall when exploring beyond the included programs.
If you need any help accessing your free workouts or getting set up, just send us an email at support and we’ll take care of you right away, we’ve got you 💜
Warm regards,
Reformly Customer Support
I LOVE Reformly, both the included workouts, and the ones you have the option to purchase through the app. I feel energized, healthy, and accomplished as I continue to maintain my fitness goals.
Reply from Reformly2026-04-13
Hi Lori,
Thank you so much for your wonderful review, it truly means a lot to us. We’re so happy to hear that you’re loving both the included workouts and the additional options in the app.
It’s amazing to know that you’re feeling energized, healthy, and accomplished while working toward your fitness goals. That is exactly what we hope to support every step of the way.
We’re so grateful to have you as part of the Reformly community.
Warm regards,
Reformly Customer Support
The Pilates board works well, ordered from reformly specifically to get the bundle with workout programs. These programs are only available with a subscription even when purchased with a board and program bundle.
For me this product was not worth its price, since a subscription is needed which was not stated anywhere on the product or order confirmation.
Reply from Reformly2026-04-13
Hi Ingeborg,
Thank you so much for taking the time to share your experience, and I’m really sorry for the confusion around accessing your workouts. I completely understand how important it is to receive everything you expected with your purchase.
I’d like to reassure you that the workouts included with your board are still available to you. Your purchase includes access to the Reformly Basic programs, which are:
• 14 Day Kickstart
• 60 Day Transformation Program
• 100 plus guided workouts
The subscription you’re seeing is part of the onboarding process required to sync your account with our updated app. It starts with a 7 day free trial, and you will not be charged as long as it is cancelled within that period. After cancelling, you will still retain access to your included workouts.
We’ve also sent you an email with step by step guidance on how to access everything. It’s a simple process, and we’ll make sure you’re fully set up and able to enjoy your workouts smoothly.
We truly appreciate your feedback and the opportunity to make this right for you.
Warm regards,
Reformly Customer Support
Absolutely love how light it is to carry around and how easy it is to use for a quick Pilates workout!
Reply from Reformly2026-04-12
Hi Justyna,
Thank you so much for your lovely review, we’re so happy to hear this!
It’s amazing that you’re enjoying how light and easy the board is to use, perfect for fitting in those quick Pilates sessions anytime, anywhere.
We’re so excited to be part of your fitness routine and can’t wait for you to keep enjoying your workouts.
Warm regards,
Reformly Customer Support
Broke a sweat after one workout. Helps ground yourself and relieve stress. I am excited to continue my journey with the Reformly board.
Reply from Reformly2026-04-12
Hi Bethany! 💜
Thank you so much for sharing this, we absolutely love hearing it!! 😊
There’s nothing better than that first workout sweat and that grounded, refreshed feeling after. We’re so happy the Reformly board is already helping you relieve stress and get into your flow.
We’re excited for you and your journey ahead, you’ve got this and we’re right here cheering you on every step of the way 💜
Warm regards,
Reformly Customer Support
Hi Michelle
Thank you so much for your kind words, we truly appreciate you taking the time to share your experience.
We’re so glad to hear that you found our team quick to respond, and we’re always here whenever you need support.
Warm regards,
Reformly Customer Support
Great product and helpful customer service. Thank you!
Reply from Reformly2026-04-05
Hi Karen,
Thank you so much for your kind words, it truly means a lot to us 🤍 We’re so happy to hear that you’re enjoying the product and had a great experience with our customer service.
We’re always here to support you on your fitness journey ✨
Warm regards,
Reformly Customer Support
I haven’t got to use my machine since they are requiring me to write a review before I can get the promised discount to start. Feels like a scam…. Spent over $200 for this and it said I would get free training but now it’s telling me it’s only a 50% off coupon. Very disappointed
Reply from Reformly2026-04-05
Hi Mia,
Thank you for sharing your experience, and I’m so sorry to hear how this has made you feel. I completely understand how disappointing and confusing this must be, especially after your purchase.
I’d love to reassure you that you do have access to complimentary workouts included with your Reformly Basic plan. This includes the 14 Day Kickstart program, the 60 Day Transformation Program, and 100 plus guided workouts that you can start right away.
This is definitely not the experience we want for you, and I’d really love the chance to make things right. Please send us a message so we can look into your account and get this resolved for you as quickly as possible.
We’re here to help and make sure you can start enjoying your workouts with confidence.
Warm regards,
Reformly Customer Support
Felt like a bait and switch company. As soon as I purchased the Reformer board bundle, the whole app changed, including what I had access to. There are a handful of similar companies offering the same workouts/reformer board, but I selected Reformly for the price and now I don’t have access to nearly any workouts. Very disappointed and wish I could get my money back
Editing as I cannot respond to their reply and I don’t wish to email them. The free programs you advertise are only actually free for 7 days and then it drops you down to access only to the 14 day trial and one other, so beware that you’ll need to pay a subscription fee to access the programs the advertise.
Reply from Reformly2026-04-04
Hi Megan,
Thank you so much for sharing your feedback, and I’m really sorry to hear that this has been your experience. I completely understand how frustrating and disappointing this must feel, especially after your purchase.
I’d love to clarify that you still have access to the complimentary workouts included with your Reformly Basic plan. These are not limited to 7 days and remain available for you to use without needing a subscription. This includes:
• 14-Day Kickstart
• 28-Day Challenge
• 30-Day Body Tone
• 28-Day Pilates Kit Challenge
The 7-day trial you’re seeing is for an optional Premium upgrade, which unlocks additional content but it’s not required to continue using the programs included with your board.
We understand how the new onboarding experience may have caused confusion, and we’re actively working on making this clearer for our customers.
We truly want you to feel confident in your purchase and get the most out of your Reformly experience. If you’re open to it, please send us a message, we’d be more than happy to guide you step by step and make sure everything is working as it should.
Warm regards,
Reformly Customer Support
Great way to exercise at home.
Easy to follow routines.
Lots of variety each day
Reply from Reformly2026-03-30
Hi Rebecca,
Thank you so much for your lovely review 💜
We’re so happy to hear that you’re enjoying exercising at home and finding the routines easy to follow. It’s wonderful to know that the variety is keeping your workouts fresh and enjoyable ✨
We’re so excited to continue supporting you on your fitness journey, and we’re always here if you need anything 💜
Warm regards,
Reformly Customer Support
I got this board after seeing it on social media and I was told by my consultant this type of work out would help my joint pain. App is easy to set up and cost effective.
Reply from Reformly2026-03-30
Hi April,
Thank you so much for sharing your experience with us 💜
We’re so happy to hear that the board has been helpful for your joint pain and that you found the app easy to set up and cost effective. It truly means a lot to us to know that Reformly is supporting your health and wellness journey ✨
Wishing you continued progress and comfort with your workouts, and we’re always here if you need anything along the way 💜
Warm regards,
Reformly Customer Support
Expensive and be careful if you want to return it back
This product could have been bought on Amazon for half price.
This product is sent to you from the US (regardless of the country in which you are buying it). If you are not happy with the product, you will have to pay for the return to the US, which is very expensive.
I had a very bad experience whereby I wanted to return the product back and I was left with a small discount and the product that I will not use (I paid 119GBP for having an item ocuping space and I will not use it)
Reply from Reformly2026-03-28
Hi Gema,
Thank you for sharing your experience with us, and I’m truly sorry to hear how this situation has made you feel. I completely understand your frustration, especially when things did not meet your expectations.
We’re really sorry that the return process and associated costs caused inconvenience for you. We always aim to be transparent with our policies, but I understand that this experience did not feel fair or satisfactory from your perspective.
Your feedback is genuinely important to us, and we take it seriously as we continue working to improve both our products and overall customer experience.
Thank you again for taking the time to share this with us. We truly appreciate it.
Warm regards,
Reformly Customer Support
Highly recommend this Pilates board. I was skeptical at first, it arrived and am so excited, tried it and instantly hooked. It is great quality and portable.
Reply from Reformly2026-03-27
Hi Shana,
Thank you so much for your kind words 💜
We absolutely love hearing this! It’s completely natural to feel a little skeptical at first, so it makes us so happy to know you gave it a try and are now hooked ✨
It’s wonderful to hear you’re enjoying the quality and portability too, that’s exactly what we designed it for 💪
We’re so excited to be part of your fitness journey and can’t wait for you to keep enjoying your workouts 🥰
Warm regards,
Reformly Customer Support
Ok, I’ll admit it. I’ve been staring at this board for 3 months in the corner of my room. I finally decided today was the day, and I’m SO happy I did! The workout I chose was challenging and engaging. I didn’t feel bored at any time and had a good sweat by the end. I’m excited to start the programs and see the changes to come 🥰
Reply from Reformly2026-03-27
Hi Alicia,
Thank you so much for sharing this, it truly made us smile 💜
We love your honesty, and we’re so happy you gave it a go. That first step is always the hardest, and it sounds like you absolutely smashed it ✨
It’s amazing to hear that you found the workout engaging and enjoyable while still getting a great sweat in. That’s exactly what we aim for!
We’re so excited for you to dive into the programs and start seeing those changes. You’ve got this, and we’ll be right here cheering you on every step of the way 💪🥰
Warm regards,
Reformly Customer Support
Just recently ordered and started trying out the workouts! The videos are easy to follow and as someone who prefers to workout at home, I feel that being able to do pilates, yoga to general exercises at home is a lot better.
Hope to see improvements and changes after consistent use:)
Reply from Reformly2026-03-27
Hi SJ,
Thank you so much for sharing your experience with us 💜
We’re so happy to hear that you’re enjoying the workouts and finding the videos easy to follow. It’s wonderful that you’re able to create a routine at home that feels good and works for you ✨
Consistency is truly key, and we’re so excited for you to see your progress and results as you continue on your journey 💪💫
We’re always here cheering you on every step of the way!
Warm regards,
Reformly Customer Support
I love my reformer. Reformly communication has been great, they get back to emails within 24hours and during shipping they notify you constantly.
I really enjoy the courses on the app and there is lots of options to choose from!
Reply from Reformly2026-03-24
Hi Olivia,
Thank you so much for your kind words, we truly appreciate you taking the time to share your experience.
We are so happy to hear that you are loving your reformer and enjoying the variety of courses available in the app. It means a lot to us that our communication and updates during shipping made a positive difference for you as well.
Your support and feedback genuinely inspire us, and we are so grateful to be part of your fitness journey.
Warm regards,
Reformly Customer Support
Order has not arrived; customer service not helpful
Order placed on the 10th March. 14 days later it still hasn’t arrived. Reformly staff not very helpful. Very disappointed. Won’t be purchasing from this shop again.
Reply from Reformly2026-03-24
Hi TM,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We completely understand how disappointing this must feel, especially with the delay in receiving your order. This is certainly not the experience we want for our customers.
We will be looking into your email and order details right away to understand what may have happened and resolve this accordingly as quickly as possible.
Thank you for bringing this to our attention, and we appreciate the opportunity to make this right for you.
Warm regards,
Reformly Customer Support
I absolutely love my Pilates reformer board and highly recommend to anyone looking to start their at home Pilates routine. The workout videos are short clear and have been super easy to follow which makes it easy to stay consistent even on days o feel tired.
Reply from Reformly2026-03-24
Hi Tee,
Thank you so much for your kind words, this truly means the world to us 💜
We are so happy to hear that you are loving your Pilates reformer board and finding the workouts easy to follow. Making your routine feel simple, enjoyable, and sustainable even on low energy days is exactly what we aim for, so this is so lovely to hear.
Your recommendation and support genuinely inspire us, and we are so excited to be part of your Pilates journey.
Warm regards,
Reformly Customer Support
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