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Health & Medical

Rex MD

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190 reviews

4.8190 reviews
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About Rex MD

Data updated
Website
rexmd.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
190 reviews
Replies to negative
100% (10/10)
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About this business

Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.

Written by the business, not verified by us.

Is Rex MD legit?

Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent job by Devonte

Excellent job by Devonte. Very in formative and clear. Made thus experience easy and quick. Thank You!

Reply from Rex MD2026-04-22

We're happy to hear that your experience was easy and quick! We appreciate you letting us know that the information was clear. Thanks for your feedback! Rex MD

Just got off the phone with Dulce

Just got off the phone with Dulce. She couldn’t have been more understanding to my issue and made my day! People like her is what makes businesses thrive. 5 out of 5 for this company!

Reply from Rex MD2026-04-21

We're happy to hear that our team member was so helpful and understanding! It's wonderful to know that the interaction made your day. Thank you for your positive feedback and high rating! Rex MD

I've had a great experience with Rex MD…

I've had a great experience with Rex MD .Also the representative I was on the phone with ( Devonte) was very professional, knowledgeable, easy to talk with and understand. I feel he does an exceptional job at representing this Company! I appreciate you explaining all the products. I recommend this company. Thanks Rex MD. I

Reply from Rex MD2026-04-22

We're happy to hear that you had a great experience! We appreciate you mentioning the representative's professionalism and knowledge. It's wonderful to know that the explanation of the products was helpful. Thank you for recommending us! Rex MD

Devonte was extremely helpful

Devonte was extremely helpful. I called in and he took the time to find me as a prior patient. He is very knowledgeable about the products. Devonte was very professional yet friendly during our call.

Reply from Rex MD2026-04-22

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's wonderful that our team member met your needs so thoroughly. Rex MD

DeVonte was my representative that help…

DeVonte was my representative that help me with my prescription order. He got me the best price solution for my sleeping aide. DeVonte Was so very helpful in understanding the best price. I’m very satisfied, he very knowledgeable and friendly. Thank you Sandy

Reply from Rex MD2026-04-22

We're happy to hear that our assistance with your prescription order was helpful and that you found the best price for your needs. We appreciate your positive feedback regarding our team member's knowledge and friendliness. Thank you, Sandy! Rex MD

Patient Portal of REXMD Non-Responsive

I ordered the sleep medication, Ramelteon, from REXMD . I liked that they advertised that my file would be reviewed by a physician since I have many medical issues that could affect my treatment. I was approved for Ramelteon, however, the medication did not work for me and I reached out to REXMD for further guidance on its use. I received a response from nurse practitioner, Diana DaSilva FNP-BC, who identified as a physician on the REXMD patient portal. She also identified herself on my prescription bottle as Dr. Diana DaSilva. Not once did she say she was a nurse practitioner. I now doubt whether a physician actually reviewed my file as the REXMD website indicated. When I asked for additional clarification on conflicting comments made by NP DaSilva concerning the use of marijuana with Ramelteon, she stopped responding to me. I find her non-response unacceptable and her use of the title "Dr." deceiving and possibly illegal.

Reply from Rex MD2026-04-23

We appreciate your feedback. We're sorry the medication wasn't effective and for the communication issues. We'll investigate the concerns about the provider's identification and unanswered questions. Our team is committed to ensuring accurate information and clear communication. Rex MD

As I was looking at Rex MD's website

As I was looking at Rex MD's website, I found a product that I liked. After answering a series of personal and health questions, and entering my card number, I left the website without knowingly ordering anything. Suddenly I received an email stating that my order was received, the amount that was charged, and that the product would be on its way...today! I immediately called my bank to place a stop payment or at least to credit my account while they investigated the issue. Also called Rex MD itself and requested cancellation, but the customer service representative said she couldn't cancel the order because the product was already shipped. All this to say that even though I haven't tried the product I supposedly ordered, the company's handling of this was way off and a little shady. Don't trust them.

Reply from Rex MD2026-04-23

We appreciate you sharing this experience. We're sorry to hear about the unexpected order and the trouble canceling it. We'll look into what happened during your website visit and with the cancellation request to improve our processes. Thanks for bringing this to our attention. A representative will be reaching out to you shortly to discuss this matter. Rex MD

This is the first time I have called…

This is the first time I have called for help with a pill prescription, and Devont was very helpful. He was able to answer all the questions I had.

Reply from Rex MD2026-04-21

We're happy to hear that you found our prescription support helpful and that all of your questions were answered. We appreciate you taking the time to share your positive experience! Rex MD

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