Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
Written by the business, not verified by us.Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.
Auto-generated from all reviews of this business. For reference only.DEVONTE handle my problem perfectly and you have a great employee with this guy should keep them give him a raise
We're happy to hear that the issue was resolved perfectly. We appreciate your positive feedback regarding the employee; we will certainly consider your suggestion. Rex MD
Thank you for your amazing feedback! RexMD
Devonte was very helpful and professional! Answered all my questions quickly and professionally.
We appreciate you sharing your positive experience with us. We're happy to hear that all of your questions were answered quickly and professionally. Rex MD
A very pleasant call. Moya answered all my questions and resolved all my questions
We're happy to hear that you had a pleasant call and that all of your questions were answered and resolved. We appreciate your feedback! Rex MD
Devonte was vey knowledgeable and very helpful. Great customer support.
We're happy to hear that our team member was knowledgeable and helpful! We appreciate you taking the time to leave us feedback about our support. Rex MD
Devonte was extremely helpful and I appreciate his help. I may order from RexMD again because of his excellent customer service. My problem lies with RexMD sending out medication without authorisation. They should ask customers FIRST before sending anything!
We appreciate your feedback and are happy that you found our team member helpful. We're sorry about the unauthorized medication shipment and will review our procedures. Rex MD
Kim in customer service was excellent! Returned calls and emails and so far everything seems awesome. Thanks
We're happy to hear that our customer service was excellent and everything seems awesome. We appreciate you taking the time to leave us this great feedback! Rex MD
Moya customer service was very professional and very helpful. She took care of the issue I had very quickly with much satisfaction. Highly recommend her for her great customer service.
We're happy to hear that you received professional and helpful customer service! We truly appreciate you acknowledging the support you received and are grateful for your positive feedback. Rex MD
My man Devonte Really has set the bar high for customer support. He was very informative, he helped me clear some questions. He was more reactive to my concerns than I have experienced before. Thank you. I believe that these 5 stars should go directly to him.
We're happy to hear that you had such a positive experience with our customer support! It's great to know that our team member was so helpful and responsive to your concerns. Thank you for your feedback! Rex MD
Devonte was very attentive, and was determined to solve my issue with genuine concern. Thank you
We're happy to hear that the issue was resolved with such care and attention. We appreciate you taking the time to share your positive experience. Rex MD
Tim was excellent. He understood what the issue was, proposed a satisfactory fix to the problem and stayed with the process until we both had everything we needed to ensure resolution.
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it's wonderful that our team member provided a satisfactory solution and ensured complete resolution. Rex MD
Tim was very patient, understanding and helpful in reviewing my account questions. He also was able to steer me in the right direction in selecting the most beneficial subscription for my needs.
We're happy to hear that the interaction was patient, understanding, and helpful in addressing your account questions. We appreciate you sharing that you were steered in the right direction to select the best subscription for your needs. Rex MD
Devonte was friendly, professional, and quick when helping me cancel my prescription…a solid 5 star experience.
We're happy to hear that your prescription cancellation was handled so well! We appreciate you sharing your positive experience and thank you for the 5-star rating. Rex MD
Lu Martinez, was very helpful and did a great job helping me.
We're happy that our team member was very helpful and did a great job assisting you! We appreciate your feedback. Rex MD
Very polite and helpful and I am very pleased with the quick response and cancellation of my prescription at this time.
We are so glad you were pleased with our team's helpfulness and quick response to your prescription cancellation. Thank you for your positive feedback! Rex MD
First time Ive ever had to call and Tim was ABSOLUTELY pleasant and easy to deal with. There was a mistake with my order and Tim solves it quickly for me 😊
We're happy to hear that your first call with us was pleasant and that the order issue was solved quickly. We appreciate you taking the time to leave us feedback. Rex MD
We appreciate you sharing that our team was nice and helpful. We are so glad you had a positive experience! Rex MD
Still being charged for something I didn’t order Now I find out this morning 5/4/26 I’m being charged again. So that’s being charged 2x for something I didn’t order from a company I didn’t order anything from. Problem actually got worse Update 5/5/26 charge now from life md a company I didn’t order from still there called and was told it should have been removed. Tried calling life md and cannot get through to speak to anyone.
We regret you're being charged for an unintended order. We'll investigate this issue thoroughly to prevent future occurrences. Thank you for bringing this to our attention. Rex MD
Moya was very helpful. She was very professional and really made me feel like she was very understanding and compassionate. Excellent customer service.
We're happy to hear that you found our representative professional, understanding, and compassionate. We appreciate you taking the time to share your excellent customer service experience with us. Rex MD
Knowledgeable, empathetic, friendly, nice
We're happy to hear that you found our team knowledgeable, empathetic, friendly, and nice. We appreciate your positive feedback and thank you! Rex MD
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