OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Health & Medical

Rex MD

ClaimedCollecting reviews

190 reviews

4.8190 reviews
Write a review

About Rex MD

Data updated
Website
rexmd.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
190 reviews
Replies to negative
100% (10/10)
Do you own Rex MD? Claim this profile for free and start replying to reviews.
rexmd.com

About this business

Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.

Written by the business, not verified by us.

Is Rex MD legit?

Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.

Auto-generated from all reviews of this business. For reference only.

What people say

Clyde OkudaUnited States · 1 review · Experienced 2026-05-27 ·

Great customer service

Great customer after having difficulty with the answering service. Called twice and was disconnected. The 3rd time received a call back and and was disconnected again. Fortunately I tried again and spoke with Devonte who exhibited great customer service and patience resolving my issue (charge for an unrequested automatic refill). Having worked at 5 star hotels in Beverly Hills, I appreciate Devonte's 5 star customer service skills.

Reply from Rex MD2026-05-27

We are truly sorry to hear about the initial difficulties you experienced with our answering service. We are, however, delighted that our team member was able to provide you with exceptional service and resolve your issue. We appreciate your kind words. Rex MD

E
Ernest SwettUnited States · 1 review · Experienced 2026-05-26 ·

Shelly provides excellent customer…

Shelly provides excellent customer service! She is knowledgeable with her questions and cares about the clients. She is wonderful to deal with

Reply from Rex MD2026-05-27

We're happy to hear our representative provided excellent customer service and was knowledgeable. We appreciate you sharing your positive experience. Rex MD

Bob CoyleUnited States · 2 reviews · Experienced 2026-05-26 ·

DEVONTE Has great communication skills

DEVONTE Has great communication skills. I totally understood everything he told me. And I really appreciate his help.

Reply from Rex MD2026-05-27

We're delighted to hear our team provided clear communication and excellent assistance. We appreciate your kind words. Rex MD

S
Shawn Van BriesenUnited States · 1 review · Experienced 2026-05-26 ·

Devonte was fantastic

Devonte was fantastic. Professional and thorough. Very friendly and was able to help me quickly. I appreciated his help and attitude. Great guy.

Reply from Rex MD2026-05-27

We're so happy to hear you had such a fantastic experience! We appreciate you sharing this positive feedback about our team member's professionalism and helpfulness. Rex MD

A
Aaron IkaUnited States · 1 review · Experienced 2026-04-17 ·

Took my money a month ago and still…

Took my money a month ago and still have nothing. Approved April 17, billed May 4 and still have nothing. Everytime I try to get info a “message” is sent to pharmacy. I just had to renew a prescription I never got. This is crazy!

Reply from Rex MD2026-05-27

We sincerely regret the delay and frustration you've experienced with your prescription. We are actively investigating this matter to ensure a swift resolution. Rex MD

R
RobertUnited States · 1 review · Experienced 2026-05-22 ·

Tim was fast friendly and efficient

Tim was fast friendly and efficient. Address my request or needs and took care of it very quickly. I appreciate the beat of service and the friendly attitude.

Reply from Rex MD2026-05-27

We're happy to hear you received such fast, friendly, and efficient service! We appreciate you sharing your positive experience with us. Rex MD

J
Jerry ScottUnited States · 3 reviews · Experienced 2026-05-21 ·

Unfortunately

FIRST, Kim Was as good a phone contact as I could have asked for. Her phone voice is as good as your company could ask for. Yes I canceled my subscription but! MOST companies will go through a mile long list of things TRYING to get you to keep receiving product, Kim was very understanding. ONLY a STUPID person QUITS a product that is working for THEM but I have NOT experienced any of the effects I had HOPED for so canceling future shipments was needed and Kim was very understanding and helped me accomplish that.

Reply from Rex MD2026-05-21

We are so glad to hear about your positive experience with our team member. We appreciate you sharing your feedback regarding your product experience and understanding your decision to cancel. We wish you the best. Rex MD

B
Beau BousquetUnited States · 4 reviews · Experienced 2026-05-19 ·

Outstanding customer service today

Outstanding customer service today, my issue was corrected in just moments and the representative was helpful, professional and very friendly.

Reply from Rex MD2026-05-19

We're happy to hear your issue was corrected quickly and that our representative was helpful, professional, and friendly. We appreciate your feedback. Rex MD

L
Luc BirebentUnited States · 4 reviews · Experienced 2026-05-19 ·

Efficient

Efficient, to the point, very thorough and professional. Shelley D took care of my issue and provided me with an excellent customer service experience

Reply from Rex MD2026-05-19

We're happy to hear that our team member provided you with such an efficient, thorough, and professional customer service experience. We appreciate your feedback! Rex MD

People also looked at

BlueChew4.5Ro 4.1LifeMD3.3
HIMS
Friday Plans3.8Rocket Rx4.0MEDVi4.6Direct Meds4.6