Thank you Devonte!
Reply from Rex MD2026-06-22
Thank you for your rating! If we can help with anything in the future, please let us know. Rex MD
About Rex MD
Data updated- Website
- rexmd.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 190 reviews
- Replies to negative
- 100% (10/10)
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About this business
Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
Written by the business, not verified by us.Is Rex MD legit?
Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.
Auto-generated from all reviews of this business. For reference only.What people say
Your representative DEVONTE was great…
Your representative DEVONTE was great in attending to my issue.
Reply from Rex MD2026-06-22
We're glad our team could assist you promptly. We appreciate your positive feedback! Rex MD
What made it great are the people that…
What made it great are the people that they have talking to you? That's what the company is doing right hiring. Those type of people
Reply from Rex MD2026-06-22
We are so happy to hear that our team made such a positive impression! We truly value their dedication to our customers. Rex MD
Devonte was well spoken and polite
Devonte was well spoken and polite, helped me with requests.
Reply from Rex MD2026-06-22
We're glad to hear our team member was well-spoken and polite. Thank you for your feedback! Rex MD
Devonte Smith as excellent help
Reply from Rex MD2026-06-22
We appreciate your kind words. Rex MD
Interactions With Representatives
Was Very Satisfied With My Interactions With My Representative. I Enjoy Their Professional Work And Enjoy Talking With Them
Reply from Rex MD2026-06-22
We're happy to hear you were satisfied with your interactions. We appreciate your positive feedback regarding our professional work. Rex MD
Their products work
Their products work, there are discounts, they deliver on time, and they guarantee success or your money/credit card charge will be returnred or credited! No other company like this on the internet. A win win for anyone with the culyonies to try them. I've been a client for five years. Somitimes, they even include samples. Not my most recent order, but sometimes. Gary Hendrickson/Navy veteran/Vietnam War
Reply from Rex MD2026-06-22
We truly appreciate your wonderful feedback and your continued loyalty over the past five years. It's fantastic to know our products, delivery, and guarantee have consistently met your expectations. Thank you for sharing your positive experience! Rex MD
Devonte was very helpful
Devonte was very helpful. He was great
Reply from Rex MD2026-06-22
We're glad our team was helpful. Thanks for sharing! Rex MD
Kim from your support team is…Awesome
Kim from your support team is excellent. Very helpful,kind and supportive. She follows through with what she says until the business at hand is complete. Thanks Kim.
Reply from Rex MD2026-06-22
We're so glad to hear our support team provided excellent, helpful, and supportive service. We appreciate you acknowledging their dedication! Rex MD
Davonte was absolutely amazing
Davonte was absolutely amazing! His expertise, knowledge and caring personality put my mind at ease! I give him five stars!!
Reply from Rex MD2026-06-18
We're so glad to hear our team member's expertise and caring personality put your mind at ease. Thank you for your kind words! Rex MD
Well I have not yet received my order…
Well I have not yet received my order but I had the pleasure of speaking with kim concerning medical questions and I must say she was the most professional phone service contact that I have ever spoken with regarding any issue about anything . It was an absolute joy to speak with her and she is certainly an asset , thanks kim , you make my day everyday just knowing if I have an issue I can call on you , God bless have a wonderful day.!!
Reply from Rex MD2026-06-17
We are so glad to hear about your positive experience with our team member. It's wonderful to know that we could provide such professional and helpful service. Thank you for sharing your kind words; they truly brightened our day! Rex MD
Kim did a great job providing service…
Kim did a great job providing service and quickly reviewed my case history to avoid a long phone conversation. Your website, however leaves much to be desired. I have always gotten great phone support from Rexmd, but the website is terrible.
Reply from Rex MD2026-06-16
We are glad our team provided excellent service. We appreciate your feedback regarding our website and are actively working to improve the user experience. Rex MD
They make the experience painless and…
They make the experience painless and super simple. DeVonte is a great customer rep. He handled everything I wanted and had a great suggestion that I used, by the way. Overall, great experience.
Reply from Rex MD2026-06-16
We're happy to hear that you had such a great experience! We appreciate you taking the time to share your feedback; it's wonderful that our team met your needs so effectively. Rex MD
Acknowledge of my needs
Reply from Rex MD2026-06-16
We are so glad we met your needs. Rex MD
Kim was very kind and helpful
Kim was very kind and helpful. I appreciated her visit with me.
Reply from Rex MD2026-06-17
We're happy to hear our team was kind and helpful during your visit. We appreciate your feedback. Rex MD
Lu was very helpful.
Reply from Rex MD2026-06-15
We are so glad our assistance was helpful to you during your visit with us. Rex MD
Very Satisfied
As I replied to the doctor - half a pill - wait two hours and no problem gaining an erection. I am 72 and never had a problem before but, at least in my first encounter in a new relationship, I was unable to gain an erection and did not want that to happen a second time!
Reply from Rex MD2026-06-15
We appreciate you sharing your experience and are glad to hear the solution worked well for you. Your feedback is valuable. Rex MD
Had issues with my flexible spending…
Had issues with my flexible spending account needing some documents and Devonte was very helpful in getting me the necessary documents.
Reply from Rex MD2026-06-09
We're so glad we could assist you with your flexible spending account documents. Your positive feedback means a lot to us! Rex MD
Kim was the best!
Kim was one of the best customer service reps that i have ever had the pleasure in working with. Not only via RexMD but out of any venue in any industry! I was caught off guard and how much she had accomplished in such little time during our conversation. She was already executing the things we were talking about in real time. Never missing a beat. She was very pleasant to deal with very congenial and professional not to mention she has the most adorable accent, and her tone is pleasing to hear. I hope that Rex MD makes a point to treat service reps of her caliber in a way that appreciates the true value that an employee like Kim brings to a company like Rex MD. Because if they don’t, Kim, you should give me a call because I would love to have an employee that represents my company the same way that you do for Rex MD. The value an employee like Kim brings to a company far exceeds her salary, I’d assume. I hope that this review inspires Rex MD to give her a bonus and/or elevate her to a position that acknowledges the immeasurable value that an employee like Kim brings to any company in any industry. You literally made my day better, Kim; just by speaking with you and I hope this review makes a big difference for yours! 🙂
Reply from Rex MD2026-06-10
We are so happy to hear about your exceptional experience with one of our customer service representatives! Your kind words truly highlight the dedication and professionalism we strive for. We appreciate you taking the time to share such wonderful feedback. Rex MD
Kim was an understanding professional…
Kim was an understanding professional and friendly resource for my sleep deprivation issues. She talked me through all alternative remedies but alas nothing worked.
Reply from Rex MD2026-06-08
We appreciate your kind words about our team member. We're sorry to hear the remedies didn't work and hope you find a solution soon. Rex MD
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