Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
Written by the business, not verified by us.Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.
Auto-generated from all reviews of this business. For reference only.My conversation with devonte he had all the information that I needed to know.You made my order go through.He got me my discount.He's a fanny guy, very professional.He's a good guy to have on your staff
We're so glad to hear our team member provided all the information you needed and ensured your order went smoothly. We appreciate your kind words! Rex MD
Kim made my experience today. Great I always hope when I call in that I get her. She always spends the right amount of time and always answers the questions right I always have a good experience with her.
We are so glad to hear you consistently have such a positive experience with our team member. We appreciate you sharing your kind words! Rex MD
Your representative was excellent. Among other things Kim was able to pronounce the names of that list of medications better than most health care workers. but more importantly very clear and articulate, explaining what she was doing at every step.
We are so glad to hear about your excellent experience with our representative. We truly appreciate your kind words regarding their clarity and articulation. Thank you for your wonderful feedback! Rex MD
Lu is a great communicator. She was patient with questions and informed about the products. Overall, Lu provided very good serivce and was very professional.
We're happy to hear our team member provided such professional service, was patient, and informed about our products. We appreciate your feedback! Rex MD
Devonte quickly corrected an error on my account due to my credit card expiration date. Promptly submitted a refund for a misplaced order and the current order!
We're glad we could promptly resolve the account error and process your refunds. Thank you for sharing your positive experience. Rex MD
Great service as usual
Thank you for your rating! If we can help with anything in the future, please let us know. LifeMD
Devonte answered all of my questions in a professional manner. He was able to adjust my script and took his time to look for every eligible discount which is always greatly appreciated. Sometimes it’s hard to communicate via chat with the physician of record. Devonte streamlined that process for me and now I just have to wait for delivery. Great service!
We're so glad to hear about your positive experience! It's wonderful that our team could professionally answer your questions, adjust your script, and find eligible discounts. We're especially pleased that we streamlined communication with your physician. Thank you for sharing your feedback! Rex MD
Customer Service Rep Devonte was excellent!! They help my fulfill my needs so smoothly. Thanks Rxmd
We're happy to hear your needs were fulfilled so smoothly! We appreciate you sharing your positive experience with us. Rex MD
Thank you for your rating! If we can help with anything in the future, please let us know. Rex MD
Devonte was great very knowlegeable about his product
We're glad our team member was knowledgeable. We appreciate your feedback! Rex MD
Devonte was extremely kind and helpful. It’s appreciated when a CSR is clear, easy to understand, and informative. Thanks much!!
We are so happy to hear about your positive experience! We truly appreciate you sharing your kind words. Your feedback is valuable to us. Rex MD
Customer Support agent Devonte was so helpful with my orders and extreamly professional. Genuinely care and was vested in making my situation right! Thanks Devonte, hell of an agent.
We're so glad to hear you had such a positive experience! We appreciate you sharing your feedback; it's wonderful that our team member was so helpful. Rex MD
Devonte give great customer service. This young man should branch out and opening his own customer service firm.I don't give 5 stars out to no one. Devonte is the first! Please you need to have him train the rest of your team. He listening to me and took care of what the first and second customer service reps could not do. Thank you Paul Turner
We are so happy to hear about your positive experience! We truly appreciate you sharing your feedback and recognizing our team member's exceptional service. We will certainly pass along your kind words. Rex MD
Lu was very helpful and kind. She understood my concerns, addressed them, and briefly explained things to me.
We're happy to hear our team member was helpful and kind. We appreciate that your concerns were addressed and explained clearly. Rex MD
This company is well run and first class. Devante was especially helpful. He is very polite and very knowledgeable. He is a great asset for your company.
We're so happy to hear you had such a positive experience! We appreciate you sharing this feedback about our team member's helpfulness and knowledge. Rex MD
I like the non-subscription option!
We're happy you appreciate our non-subscription option. Thank you for your feedback! Rex MD
We're glad you had a great experience. Thank you for sharing your positive feedback with us; we appreciate it. Rex MD
Again and again you guys are just amazing for helping me out and for helping others just amazing ---- the guy I spoke with --- Devonta --- that guy was great 👍 --- thanks...
We are so glad to hear about your positive experience and appreciate you sharing your kind words. We're happy our team could assist you so well! Rex MD
Excellent customer service. Devonte was very pleasant and thorough.
We're happy to hear our team member was pleasant and thorough. We appreciate your feedback! Rex MD
Professional, knowledgeable, courteous, timely. I would recommend to anyone.
We appreciate your kind words. We are so glad you had such a positive experience and would recommend us. Rex MD
190 reviews matching
BlueChew
Ro 
LifeMD
HIMS
Friday Plans
Rocket Rx
MEDVi
Direct Meds