Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
Written by the business, not verified by us.Rex MD (rexmd.com) has a 4.8 out of 5 rating on OK.one, based on 190 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.
Auto-generated from all reviews of this business. For reference only.I must say Devonte was very efficient and effective in my calling needs today. He is a total assist to your company. Knew exactly what I needed today and he was able to get my needs met . Thank you for all your help.
We're so happy to hear that you had such a positive experience! We appreciate you sharing your feedback; it's wonderful that our team member was so efficient and effective in meeting your needs. Rex MD
Devante was very helpful. Thank you Team RX MD.
We appreciate you sharing that our team member was very helpful. We're so glad to hear about your positive experience! Rex MD
Chris from customer service was well spoken. That's rare these days! Great customer service overall.
We're so glad to hear that you had such a positive experience with our customer service team. It's wonderful to know that our efforts are appreciated! Rex MD
Devonte was kind and genuine. He listened to my situation and was able to not only assist with the current situation, but also ensure that it doesn’t happen again. He made my call in painless and quick!
We're so glad to hear that your experience was positive and that your concern was handled efficiently. It's wonderful to know that we could assist you and prevent future issues. Rex MD
DeVonte was wonderful and helped me with what I needed. He gave me options which I thought was great. He was so helpful and polite. Overall great customer experience.
We're happy to hear that you had such a great customer experience! We appreciate you taking the time to share your feedback; it's wonderful that our team member met your needs so effectively and politely. Rex MD
Devonte was very attentive to what I said. He listened well and answered my questions very responsively. In short, he was very helpful. It was a pleasure to do business with Devonte. Sincerely, Jim Hanley
We're delighted to hear that you had such a positive interaction. We appreciate you letting us know that your questions were answered responsively and that you found the assistance helpful. Thank you for your feedback. Rex MD
I felt like I was in the office and talking to the doctor and not on a computer. It's like I'm at home and chit chatting with a friend. It's a good feeling.
We're so happy to hear that our service felt personal and comfortable for you. We truly value creating a friendly and supportive environment for everyone. Thank you for sharing your positive experience! Rex MD
DeVonte is an excellent representative. He provided additional information about texting that hasn't been provided in the past to try to eliminate my monthly issues. Hopefully, this will both me and your call center valuable time in the future. He was very professional and compassionate. Understood my concern and provided the best available help he could offer.
We are so pleased to hear about your positive experience with our representative. It's wonderful to know that the additional information provided was helpful in addressing your monthly issues. We truly appreciate your kind words regarding their professionalism and compassion. We hope the solutions offered will indeed save valuable time for both of us in the future. Thank you for sharing your feedback. Rex MD
Devonte was very responsive. I am disappointed that I may need to make another phone call, but Devonte himself was great.
We're glad to hear our team member provided excellent service. We understand your frustration about a potential follow-up call and appreciate your feedback. Rex MD
She is very caring - and I gelt she covered everything I needed. Thank you
We're happy to hear that you had such a positive experience and felt that all your needs were covered. We appreciate your feedback! Rex MD
Devante handled my refund request seamlessly and quickly. Polite., respectful and knowledgeable while we worked together on the phone and virtually no wait time
We're happy to hear that your refund request was handled seamlessly and quickly! It's great to know that our team member was polite, respectful, and knowledgeable. We appreciate your positive feedback. Rex MD
Shelley was nice and professional. Everything about the process has been very easy so far. Looking forward to continue working with Shelley
We're delighted to hear you had such a positive experience! We appreciate you sharing your feedback; it's wonderful that our team member was so professional and helpful throughout the process. Rex MD
I called expecting the standard thats all I can do, there is nothing more. Shelly I believe, went out of her way to verify my claims and I think Shelly went the extra mile to help.
We are so happy to hear that our team went above and beyond to assist you. We always strive to provide exceptional service, and we appreciate you sharing your positive experience with us. Rex MD
Devote was very polite and respectful to my questions.
We're glad to hear that our team member was polite and respectful when answering your questions. Thank you for your positive feedback! Rex MD
Good company with quality products and great Customer Service representative in the person of Kim. She was most helpful in answering all my questions.
We're so glad to hear that our products are of high quality and that our customer service representative was most helpful in answering all your questions. We appreciate you sharing your positive experience! Rex MD
Devonte very helpful and kind … he really cares about the customer and the customer needs
We're happy to hear that our team was so helpful and kind! We appreciate you sharing your positive experience with us. Rex MD
We appreciate you sharing that our team member was very helpful and courteous. We're so glad to hear about your positive experience! Rex MD
Devonte was very straight forward to work with,…he found my account,..cancelled my not needed prescription, and had my refund posted in same day,…just exactly how every customer would hope for
We are so pleased to hear about your positive experience and that everything was handled efficiently. We always strive to provide prompt and helpful service. Rex MD
Great Customer service ! Called and got immediate answer from a real person-no computer and no buttons to push. Chris was easy to understand- very personable and immediately to care of my address change. It was a very positive representation of the company. Thanks Chris & Rex M.D
We are so pleased to hear about your positive experience with our customer service team! It's wonderful to know that we were able to assist you efficiently and personably with your address change. We truly appreciate you sharing your feedback. Rex MD
We're so glad to hear that our team member was polite and easy to talk with. Thank you for sharing your positive experience with us; we appreciate it. Rex MD
190 reviews matching
BlueChew
Ro 
LifeMD
HIMS
Friday Plans
Rocket Rx
MEDVi
Direct Meds