Love these kits
Love these kits, hope they make more
Reply from Robotime2026-07-06
Your satisfaction confirms that our service quality meets your expectations.
About Robotime
Data updated- Website
- robotimeonline.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (9/9)
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About this business
ROBOTIME, founded in 2007, is a global creative toy company specializing in DIY craft kits and trendy toys, including miniature houses, mechanical models, decorative wooden kits, and wooden toys for children. With original design at its core, ROBOTIME draws inspiration from everyday life to create products that are imaginative, thoughtfully made, and rewarding to build. Across its family of brands, ROBOTIME aims to spark curiosity and creativity around the world, celebrate DIY culture, and bring people together through the joy of crafting. VISIT OUR WEBSITE Contact us
Written by the business, not verified by us.Is Robotime legit?
Robotime (robotimeonline.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently note the excellent quality and intricate design of the wonderful 3D puzzle kits, explaining that they offer hours of entertaining and rewarding fun. Reviewers also express strong satisfaction with the fast delivery services and the responsive aftercare support team whenever assistance or replacement components are necessary for their projects. Though some reviewers experienced minor challenges with delicate or flimsy pieces that required extra care during the assembly process. A few people additionally noted occasional delivery tracking issues or longer shipping times for certain items to arrive at their homes.
Auto-generated from all reviews of this business. For reference only.What people say
Replacement Spare Part
It was quick and easy to do. Very helpful customer service. Makes me want to continue buying their products!
Reply from Robotime2026-07-06
Thank you for your thoughtful review! We strive to offer professional and efficient support.
Website was easy to find my way around.
Website was easy to find my way around. Products were reasonably priced Prompt postage so product was quickly delivered Quality of product was good so I went back and bought some more to give as presents Thank you Robotime, Margaret
Reply from Robotime2026-07-06
Your positive review brightens our whole team’s day! Thank you for trusting and choosing our brand.
Love the puzzles and playability of all…
Love the puzzles and playability of all of the moving parts. How quick the delivery.
Reply from Robotime2026-07-06
We’re so glad you had a pleasant experience with our customer service. Your support encourages us to keep improving.
Fast and accurate delivery…
Robotime has fast and accurate delivery service with great customer service and an outstanding online community
Reply from Robotime2026-07-06
Thank you for your lovely words! We work hard every day to make sure every customer feels valued and satisfied.
Hi i always get a receipt for my…
Hi i always get a receipt for my purchase. I always get Delivery Steps as the parcel leaves Factory to the time I receive it at my home address in Australia.
Reply from Robotime2026-07-06
Thank you so much for your support! We’re glad our team could give you the help you needed.
Excellent communication and very well…
Excellent communication and very well packaged. Thank You.
Reply from Robotime2026-07-06
We’re truly grateful for your positive feedback! We’ll keep doing our best to serve you better.
Fast Response and Prompt Shipment
Prompt response and clear understanding of the parts which I required replacement for. Excellent follow-up too.
Reply from Robotime2026-07-06
Your satisfaction is the best gift for us! Thank you for sharing your wonderful experience.
Ive built about 50 of your puzzles
Ive built about 50 of your puzzles. LOVE THEM!!every one is a challenge and very satisfying when finished.KEEP EM COMING
Reply from Robotime2026-07-06
We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.
Great product fits together perfectly &…
Great product fits together perfectly & easy to make
Reply from Robotime2026-07-06
Thank you for your great feedback! It’s always our goal to provide fast
Great models
Reply from Robotime2026-07-03
We truly appreciate your kind words! It's a pleasure to support you, and we're always here if you need anything else.
Unbelievable products
Unbelievable products, so we'll made and detailed!
Reply from Robotime2026-07-03
Thank you so much for your kind words! We're really glad we could help, and you’re always welcome to reach out if you need anything further.
Richard PearsonUnited States · 5 reviews · Verified · Experienced 2026-06-03 ·
Have not started yet but if it is like…
Have not started yet but if it is like all of the others it will be great
Reply from Robotime2026-07-03
Thank you for your kind words! We’re delighted to hear you had a positive experience with our support team. Your feedback motivates us to continue providing excellent service. Please don’t hesitate to reach out if you need anything in the future.
Butterfly
Product went together easily and works beautifully, after receiving the replacement for a broken part. It arrived quickly and I only paid for the shipping. They stand behind their product! Love it!
Reply from Robotime2026-07-03
We’re so glad you had a great experience with our customer service! Your support means a lot, and we’ll keep working hard to assist you whenever needed.
High-quality products
High-quality products, excellent customer service, and better instructions than any other brand that I have built.
Reply from Robotime2026-07-03
Thanks so much for your review! We’re thrilled our team could help. Your feedback encourages us to keep improving and providing the best service possible.
Good quality products with attention to…
Good quality products with attention to detail. They offer a range of products from easy to a little more challenging, but all are enjoyable to build. Laser cutting on the wood kits is always exact and the parts always got together wel.
Reply from Robotime2026-07-01
Thank you for your wonderful review! We care about every detail to make you feel comfortable.
I have done a few different ones of…
I have done a few different ones of yours and they are all amazing I have a severe mental illness and stay in the house all the time and you have made my live wonderful again thank you
Reply from Robotime2026-07-01
Thank you so much for your positive comment! We’ll keep improving to meet your expectations.
All your products are wonderful
All your products are wonderful, fun and educating!
Reply from Robotime2026-07-01
We really appreciate you trusting our service! It’s a pleasure to help customers like you.
Trevor RodwayUnited Kingdom · 37 reviews · Verified · Experienced 2026-06-02 ·
I thoroughly enjoy making these kits,I…
I thoroughly enjoy making these kits,I am in my late seventies and find them so relaxing to build.
Reply from Robotime2026-07-01
Thank you for your lovely feedback! We hope you’ll enjoy our products and service for a long time.
Suzanne ConryAustralia · 5 reviews · Verified · Experienced 2026-05-17 ·
Replaced the bits I broke super fast…
Replaced the bits I broke super fast and for free, I only had to pay just a very minimal shipping cost. Great service, love their kits and aftercare!
Reply from Robotime2026-06-29
We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.
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