RushOrderTees is a leading online retailer for custom apparel including t-shirts, hats, and hoodies. RushOrderTees is your go-to source for personalized gear. Read more than 8,000+ RushOrderTees reviews.
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Is RushOrderTees legit?
RushOrderTees (rushordertees.com) has a 4.5 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently mention that the helpful staff and support team are exceptionally attentive and patient when assisting with various custom designs. People also truly appreciate the top-notch customer service experience, demonstrating how quickly knowledgeable representatives resolve product mistakes and provide free replacements when necessary.
However, some people mentioned that their packages arrived significantly late and unfortunately missed important deadlines for scheduled personal or business events. Consumers additionally noted occasional frustrating problems regarding unexpected shipping delays, poor tracking updates, or extra unexpected costs required for expedited delivery services.
Auto-generated from all reviews of this business. For reference only.
I received my order and it was not done properly. ROT offered to redo it and get it out to me asap. Because of a mailing issue, it did not arrive in time for when I needed it. They immediately refunded all my money with no push back. The initial shirt I received was "good enough" for my needs and their hassle free refund makes me super confident I will be returning to them for future orders. Thank you for standing behind your company, service and products.
Reply from RushOrderTees2025-07-28
Thanks so much for your feedback, Richard! We're glad we could make things right, and we truly appreciate your understanding and support. Looking forward to your next order!
Rush Order Tees has been my bball tournament shirt provider for three years after problems with previous vendors. What a difference they have brought to my tournament operations. Every item is always of the highest quality, and always arrives on time, even if I have delays on my end, and have to have it expedited in a very tight delivery window. Evan is my go-to representative. He is fast, understanding, and always comes up with the perfect solution to whatever problem I present him with. Bottom line: I sleep like a baby when I order my shirts from Rush Order Tees because I know, no matter what, they will arrive exactly when they say they will, and they will be perfect!
Reply from RushOrderTees2025-07-25
Thanks for sharing this, David! We're so glad you've had such consistently great experiences, and that Evan has been there to help every step of the way. It means a lot to be part of your tournament success!
Rush Order Tees flat out LIED to me. I ordered and paid for RUSH delivery for a specific day. I received notification that it had shipped. When I went to UPS, it clearly had not shipped, and only a label was created. I went on their live chat to discuss, and I was told clearly that it had shipped. Due to missing the date i needed it for, I had to phone them to complain to get a refund. While they did give me a refund, they blatantly lied to me on chat and the phone about it actually shipping. Not sure why it was necessary to lie to me. I checked ups and saw that the shipment had been cancelled.
In response to Trusted Tees response. It's not a miscommunication when the business instructs its representatives to not be honest, and to continue to keep a facade going in order to keep up the charade of RUSH.
Reply from RushOrderTees2025-07-16
Hi Jonah,
We’re truly sorry for the frustration and disappointment you experienced with your recent order. We completely understand how important your delivery date was, and we regret that we were unable to meet your expectations—especially after you paid for rush service.
We want to sincerely apologize for the miscommunication you encountered regarding the shipment status. While we did ultimately issue a refund, that does not excuse the experience you had, and we're actively reviewing this internally to ensure our team provides accurate and transparent updates at every step.
We appreciate your feedback and are committed to doing better. If you’d be open to discussing this further or helping us understand more about how we can improve, please feel free to reach out directly at [email protected].
Sincerely,
Alyssa, Customer Experience Manager
I am pleased with the services that RushOrderTees provided for my family function. Heather was truly patient and attentive to my bulk order needs. Brian addressed all of my concerns and the team lived up to our satisfaction. I am grateful for the services provided and will order from them again in the future!
Reply from RushOrderTees2025-07-03
Thanks for sharing this, Tajuana! We’re glad Heather and Brian took great care of your bulk order needs and that the team met your expectations. We appreciate your support and look forward to your next order!
Unfortunately our order got stuck at the border and didn't make it to us on time for our run. However, we were pleased with how Jessica Moss remedied the situation and made it right.
Thank you for the good customer service.
Reply from RushOrderTees2025-06-27
Thanks for sharing this, Kaela! We appreciate your patience while Jessica Moss stepped in to resolve the issue and make things right. We’re glad you were satisfied with the customer service!
I needed Sloop John B shirts for an upcoming concert. I ordered my husband one and loved it so much I placed a second custom order! Top notch and just Perfect!! Satisfied repeat customer here!! Thank you!
Reply from RushOrderTees2025-06-18
Thanks for sharing your experience, Lora! We’re glad you loved the shirts and are a satisfied repeat customer. We appreciate your support!
A few of the shirts were missing a sleeve logo we had added and Jessica M. was able to get it resolved and had new shirts sent to us immediately! Amazing customer service team with super quick response times! Will be back in the future.
Reply from RushOrderTees2025-06-13
Thanks for sharing your experience, Abby! We’re glad Jessica and the team quickly resolved the missing sleeve logo issue. We look forward to your future orders!
I needed to order polos for our sales team for work conferences. I ending up working with Justyne on my order and am so happy with the process. She was able to help me with split shipping and held my hand through the ordering and designing process. I am extremely satisfied with the experience and the customer service. I will be ordering from RushOrderTees again in the future!
Reply from RushOrderTees2025-06-12
Thanks for sharing your experience, Jessica! We’re glad Justyne made the ordering and design process easy and that you’re satisfied with the service. We look forward to your next order!
I worked with Josh Ferra on the right price point for me. And being a new customer ... he made sure it happened! Rush order tees puts out some great looking and durable products! I’ve never had a shirt printed that has lasted this long. I used to work at Cafepress/PlanetArt and you guys are crushing the competition on quality!!!!
Reply from RushOrderTees2025-06-10
Thanks for sharing your experience, Robert! We’re glad Josh helped you find the right price and that you’re impressed with our quality and durability. We appreciate your support!
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