Sears PartsDirect – Genuine Appliance Parts, Trusted Service, and Expert SupportSears PartsDirect is your trusted online source for genuine appliance parts, lawn and garden equipment parts, and repair accessories. Backed by the trusted Sears name, we proudly help homeowners, technicians, and DIY enthusiasts find the right replacement parts to keep their appliances and tools running like new.From refrigerators and washers to lawn mowers and power tools, Sears PartsDirect carries millions of genuine OEM parts from leading brands like Kenmore, Whirlpool, LG, GE, Maytag, and Craftsman. Our easy-to-use website makes it simple to search for parts by model number, brand, or category — so you can quickly find exactly what you need.At Sears PartsDirect, we’re committed to delivering reliable service, fast shipping, and expert repair guidance. Our online repair help center features step-by-step instructions, part diagrams, and how-to videos to make home repairs simple and stress-free.Customers choose Sears PartsDirect because we combine trusted quality, competitive pricing, and exceptional customer care. Whether you’re replacing a refrigerator water filter, fixing a dryer, or tuning up your lawn mower, you can count on us for dependable products and support.Visit www.SearsPartsDirect.com today — your one-stop shop for genuine appliance parts, repair advice, and service you can trust.
Written by the business, not verified by us.Sears PartsDirect (searspartsdirect.com) has a 3.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers frequently mention that finding the exact replacement part on the website is remarkably easy and straightforward. People also love the exceptionally fast delivery service, noting that packages often arrive promptly and well ahead of schedule. Shoppers are truly impressed by how well the components fit their aging appliances, bringing them back to life. However, some reviewers were not happy with unexpected shipping delays and items suddenly being placed on backorder. Consumers also mentioned experiencing difficulties when trying to resolve order issues or return unwanted items.
Auto-generated from all reviews of this business. For reference only.I was unable to find part on website due to it being discontinued and I called to ask what alternative option(s) I would have since “part is discontinued”. Representative insisted he would be able to locate a replacement part for me. He did, I received it and it fits! Amazing!
Rapidly delivered the correct part! Had no idea Sears was still in business taking care of customers.
The part was easy to order, and we received it the next day!
Received the part next day and it fits perfect also the video showing how to replace it was great!
The website makes it very easy to order the part I needed. Ordered this product on a Sunday evening and it was delivered the following Tuesday. Could not believe how quick the turnaround time was. Will definitely use them again!
easy to do, the product came very fast
I ordered a new Timer for my Kenmore 70 series washer and received the package the NEXT day. I was very impressed with the person who helped me online named Royalty. He knew exactly what I needed and I couldn’t be happier with how well my old washer is working now!
Was so glad to get the refrigerator filter. All is well now and thank you. Can you please change the schedule to every 6 months from each year. Thanks.
Had no problem getting the product.
I own a 2005 Craftsman GT5000 garden tractor. The drive belt was starting to slip off the drive pulley. The old pulley was starting to wobble so I was hoping a new pulley would keep the belt from slipping off. I had to remove the seat, back fender, and gas tank along with the high-low selector rod. The new pulley fit perfectly. The shaft hole on the new pulley seemed to be updated to not have the raised piece on the flat side of the hole. It looked to be a tad smaller to make up for that difference. To me, not having that raised area seems to be a better design since that raised area seemed to have worn down on the old pulley causing the wobble. I am very pleased with the new pulley. The old part number has been updated from 184787 to this new pulley part number. I would recommend purchasing from Sears instead of other sellers to ensure you are getting a quality part that is designed specifically for your application.
Saul, the service tech, very helpful on advising part to order. Delivery quick, the following day.
Good service. Fast shipping..
The site was easy to use once I had my model number. There were drawings that helped me determine my issue and once I ordered the part it arrived the next day.
It was just the part we needed. We were worried that we wouldn’t get it cause we saw it was on backorder last year. We got it in reasonable time. Now I can fertilize our yard with my spreader.
Parts were correct as described. It was easy to navigate the website and the price was very fair. The parts arrived in a timely manner.
Perfect replacement part. Easy to install
I was able to find and order my replacement part. I like that you can verify the part for your model. The only negative is new plate is thinner in thickness to the original.
It not bad I was expecting an all clear on with a white base and back like my refrigerator came with. This one has a white ring around the top of it and looks good not really out of place. I just adjusted my shelves by moving my milk shelf up to where the broken one was and used the new one for my milk shelf
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