Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Written by the business, not verified by us.Shine Bathroom (shinebathroom.com) has a 1.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-28.
We really didn’t find that it worked that well. It may have given us a few more days before we had to clean the bowl with a brush and cleaner, but we still had to do it. The continuous expense of the cartridges wasn’t worth it. I reached out to Shine with my concerns but didn’t get a response. so my husband ended up just throwing it away. I was really hoping this would have worked.
Unfortunately, it doesn't really do what it purports to do. The toilet still needs cleaning. I've never even bothered to open the box for the second unit I ordered.
Everytime I'd reach out I'd never hear back, like you had my money and zero support after the sale.
There is NO Shine Bathroom Team. The Company is in Bankruptcy. For months, loyal Shine owners were left hanging with NO Support, while the Company prepared to close its doors. What a Disappointment
Decent product idea, poor execution. The device works well with only a few flaws. The solution does its job. The customer service is ok, but the people are awesome. I'm beyond irritated that shine is going bankrupt and my last order of pods hasn't been fulfilled. I wish these things didn't depend on AWS so they could still be used once the service contract ends. I have had connection issues and the device sprays every time I use the bidet. If they added a "spray after x minutes past recent flush" option in the app instead of focusing on alexa integration, that would be awesome. Unfortunately, unless they come back from the brink of company death, that will never happen and it makes me sad.
Are you still active and in business.? End My cleaner is working well but need a newer style spray end if possible
You must not follow up with your ratings. I have already done this once and my review is still the same, BAD! No communication and no pods delivered. What good is the units if you cannot supply the pods. Kathleen Studer
The company disappeared without much notice, leaving me hanging waiting for an additional device ordered and not being able to use the annual pod membership more than once.
Total Rip Off - They are out of business and I'm out the money on three cleaners and a yearly membership.. Total trash.
The unit works as advertise. The battery does need to be charged monthly
It doesn't work and the company closed down without refunding it's customers. Can I give zero stats?
Company seems to have gone out of business, rendering their expensive products useless.
I, all of a sudden, can no longer get ahold of support. All three units stopped working and I also am not receiving my toilet paper anymore and I paid for the whole year!
My shine assistant is not spraying anymore. There are white powdery substance accumulating around the base of the equipment. I’m not sure if due to process they use to create the cleaning agent, it also creating crystallization that causes blockade on the sprayer. I tried to communicate this to Shine team however I didn’t get any respond from them.
You're out of business and left all your loyal customers swinging in the wind. Sad.
Your company is a sham. You are out of business so basically your toilet cleaners are expensive paper weights.
I haven’t been able to receive pods in weeks!!! Unable to contact the company. I have not receive any shipments the inside of the toilets are dirty
They stopped sending pods to me and I paid for the unlimited. No one from customer service will get back to me
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