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Business Services

Ship7

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102 reviews

4.2102 reviews
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About Ship7

Data updated
Website
ship7.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
65% (11/17)
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About this business

Ship7 ships your online purchases from the United States, United Kingdom and Turkey to 190+ countries and territories. Sometimes websites based in these countries won't ship internationally, but with Ship7.com you can shop those sites and ship your purchases to our US ,UK And Turkey facilities. It's simple - just enter your Ship7 address at checkout. We'll receive the package for you and re-ship to anywhere in the world. Ship7 ships online purchases from the United States , United Kingdom & Turkey to 190+ countries and territories. We secure low shipping rates. We have exclusive partnerships with FedEX, DHL and more. Start shopping and we'll deliver your goods to you safe and sounds (and fast!). We have more than 270,000 members from all around the world. Join us today!Ship7, make international shopping easy

Written by the business, not verified by us.

Is Ship7 legit?

Ship7 (ship7.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 77% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 65% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the very fast shipping and smooth delivery process that makes receiving international purchases simple and reliable. Reviewers also find the support team incredibly friendly, professional, and helpful when answering questions or resolving issues. However, some customers also noted that shipping costs can become very high due to unexpected extra charges. A few people experienced warehouse storage delays, problems with package consolidation, and slow support responses when trying to get updates. Some consumers mentioned that these unexpected expenses and frustrating communication hurdles made their overall experience less satisfactory.

Auto-generated from all reviews of this business. For reference only.

What people say

Efficient handling of my US purchases

Efficient handling of my US purchases with onward shipment to the UK

Reply from Ship72025-11-14

Dear Dave, Thank you so much for your wonderful review! We’re delighted to hear that you were satisfied with the efficient handling of your US purchases and the smooth onward shipment to the UK. Your trust means a lot to us, and we look forward to supporting you with your future shipments. Regards, Ship7.

Everything going through well

Everything going through well. Fast shipping and receiving order & making lots of picture

Reply from Ship72025-11-14

Dear Mohammed, Thank you for your wonderful review! We’re happy to hear that everything is going well and that you’re satisfied with our fast shipping and detailed package photos. Your positive feedback means a lot to us, and we look forward to continuing to serve you. Regards, Ship7.

From nz

Had a great experience from ship7 right on time delivery Awesome service by the team Great people to work with. Thumbs up 👍

Reply from Ship72025-11-05

Dear Customer, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had a great experience with Ship7 and that your delivery arrived on time. Our team truly appreciates your support and looks forward to assisting you again soon. Regards, Ship7.

Everything was perfect

Everything was perfect, the package was in my suite the same day it arrived at Ship7, fast shipping (the same day I request to ship a consolidated package). I didn't have to contact customer service. I hope it will be like that in the future. The only thing that I miss is that they don't put a value in the package if it doesn't include an invoice (they should put an approx value and let you modify it if it's not correct).

Reply from Ship72025-11-05

Dear Customer, Thank you for sharing your wonderful 5-star review! We’re delighted to know that your experience with Ship7 was smooth — from quick processing to same-day shipping. We also appreciate your valuable feedback regarding package value declarations. Please note that we allow customers to declare the value of their own packages, and we strictly discourage any undervaluation, especially for high-value items. Thank you once again for choosing Ship7. We truly appreciate your trust and look forward to serving you again soon! Regards, Ship7.

Smooth and Speedy

I used Ship7's services second time and it's easier than dealing with a parcel locally. My parcel has arrived in a perfect condition, left by a courier in the place as it was instructed and 3 days earlier! Thank you Team at Ship7.

Reply from Ship72025-11-05

Dear Irina, Thank you so much for your wonderful feedback! We’re delighted to know that your experience with Ship7 was smooth and speedy, and that your package arrived safely and even earlier than expected. Your continued trust and support mean a lot to us. We look forward to serving you again soon! Regards, Ship7.

Peace of mind

Reply from Ship72025-10-27

Dear Customer, Thank you so much for your 5-star review! We’re so glad to know that our service gave you peace of mind — that’s exactly what we strive for with every shipment. We truly appreciate your trust in Ship7 and look forward to assisting you again soon! Regards, Ship7.

MEH!

Ship 7 got the package to me, but wow was it expensive! I am sure there are less expensive ways to ship but my only options were all $60 plus. The idea is great, but it's not worth it for me since the dress I purchased was only 25 GBP. Also, my package sat in the warehouse for over a week before I heard anything about it. I had to reach out to customer service to get an update. Unless it was something I had to have, I probably wouldn't do this again.

Ship7 saved my eBay deal with Shop4Me!

I'm super happy with the service and experience I received from the Ship7 team. I was looking to buy some camping equipment on eBay since a seller had some discounted rates for what I needed, but they refused to ship to my location or to any address that looked like a freight forwarding service. Ship7 offers a "Shop4Me" service where you supply a link to the item you're looking to buy and then their team goes and scouts, quotes and then finally makes the purchase (once the quote is accepted) to a location that doesn't resemble a freight forwarding address. They then ship it to your freight forwarding locker so you can forward it on from there. And it worked perfectly! The item I wanted was selling out very quickly (it was a great deal) but they were so quick with their quote and process. And the quote was just a few dollars extra for the service which was super reasonable. I got my item forewrded to me with UPS after checking for the cheapest shipping option and it arrived in no time. I'm super thrilled with my Ship7 experience and will be making them my default freight forwarding service moving forward.

Reply from Ship72025-10-22

Dear Customer, Thank you so much for your amazing 5-star review ! We’re truly delighted to hear that our Shop4Me service helped you secure your eBay deal and that you had such a smooth experience from start to finish. Our goal is always to make shopping and shipping as seamless as possible, even when sellers don’t ship directly — and it’s great to know we could make that happen for you. We greatly appreciate your trust and kind words, and we’re thrilled to be your go-to freight forwarding partner moving forward. We look forward to assisting you again soon ! Regards, Ship7.

Fast shipment

Fast shipment, good communication

Reply from Ship72025-10-20

Dear Customer, Thank you so much for your wonderful feedback! We’re delighted to hear that you were pleased with our fast shipping and clear communication. Your satisfaction means a lot to us, and we look forward to serving you again soon! Regards, Ship7.

Disappointing Experience with Damaged Packages

I've used this service three times, and unfortunately, two out of the three parcels arrived damaged. Each time, the only response I received was a generic explanation, likely automated, stating that I hadn’t purchased the additional protection. While I understand that optional insurance is available, it’s frustrating that the responsibility is shifted entirely to the customer without a meaningful review of the situation. What concerns me most is that, the packages were always received in perfect condition on their end, yet somehow arrived damaged only after being "opened" or processed. Additionally, the way their "extra protection" works is quite limiting: you can’t choose to insure just one fragile parcel, you must apply it to all items in your shipment. This makes it inflexible and costly, especially if you only have one item that needs extra care. Unfortunately, this most recent experience has left me without confidence in the service, and I won’t be using it again.

7 years with ship7

7 years with ship7, the best of them all.

Reply from Ship72025-10-17

Dear Customer, Thank you so much for your continued trust and loyalty over the past 7 years! We’re truly honored to have you as part of the Ship7 family, and it means a lot to know that you consider us the best. Your support motivates us to keep delivering the best possible service. We look forward to many more years of serving you! Regards, Ship7.

Consolidation

Previously, shipments used to be consolidated, and based on that I placed many orders. However, I later found out that consolidation is no longer available. This was very disappointing for me and turned out to be very costly. For this reason, I can no longer use Ship7.

Reply from Ship72025-10-22

Dear Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and disappointment caused regarding our consolidation service. You are absolutely right — we had to temporarily pause our consolidation service due to a high volume of requests from customers worldwide. During this period, we also took the opportunity to review and improve our internal processes to serve our customers better. We truly value you as one of our long-term customers and wouldn’t want to lose your trust or business. We’re happy to inform you that our consolidation service is now active again with a small service charge applied. If you’re planning to ship from the USA, UK, or Turkey, you can once again use our consolidation and repacking services. Here’s how the repacking cost works: $5 for the first box, and $3 for each additional package. For example, if you wish to combine 4 packages into one box, the total repacking cost will be: 1 package × $5 = $5 3 packages × $3 = $9 Total = $14 To opt for the consolidation service, you can contact us via Live Chat, Ticket, or Email, and our team will be happy to assist you promptly. Additionally, we’re pleased to share that we now offer discounted shipping rates with DHL and UPS, helping you save even more on your future shipments. We truly regret that your last experience left a negative impression, but we kindly request you to give us another opportunity to serve you — we’re confident that you’ll notice the improvement this time. We hope this message demonstrates our commitment to fairness, transparency, and customer satisfaction. If you feel we’ve addressed your concerns positively, we would be deeply grateful if you could consider updating your review to reflect your latest experience. Once again, we apologize for the inconvenience and sincerely thank you for your patience, understanding, and continued trust in Ship7. Regards, Ship7.

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