Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.
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Is Reship legit?
Reship (reship.com) has a 3.9 out of 5 rating on OK.one, based on 175 user reviews collected here. It is listed under Business Services and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-25.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently share that setting up their accounts and managing packages through the digital platform is remarkably simple and fast. Consumers appreciate receiving helpful photos, noting that their items arrive promptly and in perfect condition thanks to efficient warehouse handling.
However, some customers also noted that shipping prices can be unexpectedly high and difficult to estimate beforehand without clear upfront details. Reviewers occasionally experienced frustration regarding expensive courier selections, alongside unexpected extra charges for storage or specific carrier limitations. Others pointed out that reaching out to customer support during delivery delays could sometimes be challenging or unhelpful.
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Excellent customer service. esp. Martha going beyond.
Service has been extremely responsive after instruction, and accuracy upon intake makes for a simpler submission.
CA->UK has been seamless using RoyalMail via CAPost (both tracked air and untracked land).
Shipping prices and handling fees are fair and make each transaction easier.
Not used consolidation or splitting, but Martha has been so supportive in providing information that I would utilise this service without concern.
Only issues are:
- The detailed User Guides are not linked to within the relevant sign-up or My Account pages (so I wasted a lot of time myself and for customer support) - I only realised the guides existed after a google search.
- The Login button is actually hidden on a mobile user interface, so quite challenging to gain access to one's account - essentially taking the long user journey as a new sign-up to access the My Account page.
- Standard Box Sizes for repackaging should be listed to allow users to estimate onward shipping and import fees.
Somewhat feel that this service gold at the time could have been processed better. Two packages sent as one consolidated pack. Not sure why it didn't happen when both arrived same day.
They only offer insanely expensive FADEX options out of nowhere. And customer service is no help at all. Even for GOLD members. Defeats the purpose of the whole company.
Got my shipment fine. They will follow customer requests and fast to replay one of best forwarders I dealt with but I wish they had more shipping options and allow more consolidation than 5 packages
Great experience, first time doing this and the warehouse acknowledge the delivery quickly and shipped it out timely from when I submitted. I shipped a child's roller suitcase ($54USD) and the shipment from Reship was approx. $60USD. I anticipated this because of the handling, warehouse time, import tax, and additional shipping. Wish it was cheaper but gotta do what you gotta do when you want something! Shipped CA to US.
First time I used Reship. To have exceeded my expectation is a massive understatement. Being based in the UK and dealing with a shipper in the US filled me with intrepidation. In reality, it could not have been simpler. The process was unbelievably simple and my parcel arrived via FedEx 4 days later. A huge 'thank you' to all those involved.
It was straightforward until I reached the point of creating the shipping label. I was confused because there were no instructions on how to create my own shipping label (the $5 option). Since I was unfamiliar with the process, I had to opt for the $44 option, which was quite expensive.
There should be better shipping options that are cheaper. The 3E tax is added even on B2B shipments which is wrong - having an EORI/VAT nr should not incur this tax.
My shipment did not contain the suite number during shipping from the original company. (My fault for not double checking that)
I reached out to Reship after it was delivered to their warehouse and they were able to track it down and it was delivered to me seamlessly and fairly quickly after that!!
Excellent customer service and much appreciated!
If I could give zero stars I would. I think I’m permanently out a $300 package, no sign that it will ever be shipped and no instructions or helpful service. It’s a joke.
Fantastic service. My item was handled with fast and efficient care. I’m very grateful for this service and appreciate the communication and prompt shipment.
First time using Reship I was hurrying to checkout bc there was only 1 bag left and it was extremely hard to find in the US. Setting up my Reship account was very quick and easy!! And I love how the warehouse address was provided right away. I was able to checkout on the retailers website and within a few days Reship got my item! They showed pictures of the box and interior. The shipping options and prices were reasonable and they shipped my bag out the next day via DHL!! My bag gets here Thursday and I’m very satisfied with this Reship process, will definitely use it again if I need to snag a rare bag overseas. 5/5
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