A Simpler and Safer way to color your hair & beard, delivered directly to your door.
Written by the business, not verified by us.
Is SIMPLER Hair Color legit?
SIMPLER Hair Color (simplerhaircolor.com) has a 3.4 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers find the hair and beard coloring system extremely convenient, appreciating that it is easy to apply without leaving messy stains on the skin. Many consumers also mention that the color blends naturally and lasts for weeks, providing a great solution for covering grey hair.
Some reviewers were not happy with the product, stating that only the developer comes out of the dispenser while the actual color fails to pump properly. Additionally, a few customers felt the item is quite expensive for a small can and experienced unhelpful responses when reaching out to support.
Auto-generated from all reviews of this business. For reference only.
What people say
S
Stephen United Kingdom · 16 reviews · Experienced 2026-07-31 ·
★★★★★
Originally good having used for almost…
Originally good having used for almost a year, then British Summertime arrived and I was really disappointed as I thought I had found the perfect product (perviously using Just For Men) but noticed the hair dye faded badly, I use Medium Brown and saw both my hair and my beard turn from medium brown to a ginger/orange colour which was also noticed by work colleagues. I will now have to do some research into other products, Unless Simpler Hair Colour can tweak their product and maybe introduce some form of colour pigment to prevent the fading from happening ......If not for this I would still be a customer :-(
I placed an order on 29 July for delivery to the UK. Although the tracking status shows my order as delivered, I never received it. The courier used by the company offers very limited tracking, and there is no evidence confirming where or when the parcel was delivered.
I will be requesting a full refund and will not be ordering from this company again. Based on my experience, I would advise others to exercise caution before purchasing. Very disappointing service.
I picked this up specifically to blend the gray in my beard, which is mostly white at this point, and it worked really well. The application process was the best part — straightforward, no mess, no guesswork about timing or mixing ratios. It's clear this was designed with real-world ease of use in mind, not just professional colorists. I also reached out to customer support with a question and they were quick and genuinely helpful, which made the whole experience even better.
I am a long time customer. The customer service is great, and the products are also great. I’m a customer for life. Definitely recommend this company, you’ll be treated well when dealing with them.
This is one of the most exceptional hair colors I have ever used. I decided to try it for the first time after seeing numerous ads, and I am delighted to say that I will not be returning to my previous choices. I loved how they packaged the whole box and included every single thing one needs when coloring their hair, like even the cape, so you don't stain your clothes. Oh my goodness, that was so thoughtful!
First off, I really liked the product a couple years ago but started having problems with the last two cans. The cans seem to be getting " shorted" on the color and only developer coming out. Customer service told me this was normal and I said " You can not do anything with just developer"! They would only offer me 50% off a can. I said I would take my business elsewhere. Started out good but I think to increase their profit margin they are shorting the color. I even sent pictures and they didn't care. To much competition out there to not keep people happy.
Reply from SIMPLER Hair Color2026-08-03
Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at [email protected] and we will get back to you ASAP.
Product dispensed all white product with no color for the remainder of the 1/4 can. Product cost 50 bucks for small can. Called to complain and they said my purchase was past 60 days so kick rocks. They sound like there behind there products but if it’s after 60 days buyer beware. Customer service lacks for this company.
Reply from SIMPLER Hair Color2026-07-25
Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!
Last month I left a review about simpler on how bad my buying experience was and there customer service. My order wasn't delivered and seemed to go missing before it left the U.S before coming to me. I couldn't get any communication with simpler what so ever. Now I only feel its right to correct my review. Once simpler finally made contact with me they sorted it out straight away with great communication. I have now received my replacement order. It might of taken a month from start to finish. But they did sort it as soon as they could once they were aware. I will definitely purchase again thanks to the Simpler team.
I have been using Simpler Hair Colour for a couple of years now and I have always been happy with the results. I use the black colour on my beard and it gives a really natural look rather than looking too dark or obvious. It is easy to apply and after washing it off the colour usually lasts around 3 to 4 days before I need to use it again. It is a product that does exactly what I need and I will definitely keep using it.
This is the best at-home hair color products I’ve used. The application is exactly what the name promises—simple. The instructions are easy to follow, the process is a breeze, and the results look fresh, natural, and professionally done. No complicated steps, no guesswork—just beautiful, believable color. If you’re thinking about coloring your hair at home, this one is absolutely worth every penny. Highly recommend!
Plainly put, it does not work. I followed the instructions and it didn’t touch the grey roots. Do not waste your money.
Reply from SIMPLER Hair Color2026-07-24
Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at [email protected] and we will get back to you ASAP.
I had a subscription with simpler hair until a short while ago. My order kept going up and up even on a subscription. But I kept getting offers emailed to me which ment if I didnt have a subscription what I ordered would actually be cheaper. So after notification that my subscription had been paid for and sent. I cancelled it. I did explain to simpler hair why I was cancelling and if they would like to get intouch and explain how a subscription is more expensive then just buying one off then I would be happy to listen. Obviously no one contacted me.
My last subscription was sent on the 22nd june. The last tracking notification i had was on the 26th of june. Since then nothing. And not order. I have tried multiple times to contact them. 10s of emails. And i have tried calling also. 3 times to get an answer phone. I am in the UK and those 3 calls have cost me £25.00 so I have just been told by Vodafone. All I want is my order of my money back. Even just a response would be nice. Absolute zero customer service. Awful company to buy from.
Reply from SIMPLER Hair Color2026-07-18
Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at [email protected] and we will get back to you ASAP.
Extremely disappointed with both the shipping and the customer service.
I placed my order expecting delivery within the advertised 8–10 business days. The tracking number never worked properly on the carrier’s website, and after my shipment stopped showing any meaningful updates, I emailed the company multiple times over more than a week asking for an update. I received no response.
During that entire time, I continued receiving their promotional emails without any issue, so my email address was clearly working.
Only after I informed them that I would be disputing the charge with American Express and leaving reviews did they suddenly contact me by text, claiming they had sent me “several emails” that I supposedly never received. I checked my inbox, junk, and spam folders multiple times a day and there were no customer service emails from them. When I asked them to provide copies of the emails they claimed to have sent, they did not.
Their proposed solution was either to send a replacement order with a $10 goodwill refund or issue a refund. At that point, I had already waited weeks for a product that never arrived and had completely lost confidence in the company.
For a premium-priced hair color product, I expected far better communication and customer service. Based on my experience, I cannot recommend this company.
Reply from SIMPLER Hair Color2026-07-12
Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via text message. If you have any questions at all, please let us know. We are here to help!
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