Anne is so kind and so helpful
Anne is so kind and so helpful. We actually talked on the phone for the first time today but have been online so many times. Anne never fails to come through with just what I need
About sixthreezero
Data updated- Website
- sixthreezero.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 99 reviews
- Replies to negative
- 30% (16/53)
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About this business
The bicycle is one of the most powerful movement devices in the world. Our mission is to provide an innovative bicycle experience to all adventurous souls in the world. Empowering people to embark on the most challenging journeys in their life...one bike and one ride at a time.
Is sixthreezero legit?
sixthreezero (sixthreezero.com) has a 3.9 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Sports and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 30% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Many customers frequently praise the exceptionally helpful staff and responsive support team for making their communication interactions completely pleasant, smooth, and professional. Consumers also strongly highlight the high overall quality, beautiful design, and remarkable comfort of the bikes, noting how enjoyable and easy their daily rides truly are. However, some customers also noted frustrating delays when waiting for essential replacement components or dealing with unexpectedly damaged items upon initial delivery. A few reviewers experienced communication difficulties, unresponsiveness, or received incorrect products, leading to notable dissatisfaction with the customer support provided after the sale.
Auto-generated from all reviews of this business. For reference only.What people say
I am very disappointed in this bike…
I am very disappointed in this relatively pricey bike. I should have gone with a better known brand. I'm only 6'2" and my knees are hitting the back of the handle bars. This Beach Cruiser is a poor design and came with no fenders. It's not worth the money. I called the company and they never got back. I should have gone with Schwinn. They make a better bike for less costs.
Reply from sixthreezero2024-11-12
Hello! Thank you for letting us know about your experience. We could not find your order or any communication with the information that we have. It sounds like you got the Around The Block, which does not come with fenders, as shown on the website. We also have a generous 30-day return window so that customers can see if the bike works for them or not. Our team is quite prompt in getting back to customers, especially during regular business hours. In this case, however, I cannot find any communication with you. Please do reach out to us at [email protected] or by phone at (310) 982-2877. We really do want to help, but we cannot find an order with your name or any messages or calls from you. Please get in touch so that we can arrange a return or see if there are adjustments that can be made to the handlebars or seat. The design of the Around the Block is the classic cruiser geometry that dates back a century. We make high quality bikes that I believe in and are made to give our customers decades of great riding. Sincerely, Peter Kaltreider COO sixthreezero.com
Fun bike, hard to assemble
I got this bike as a beach cruiser but enjoy the ability to adjust gears when needed. The seat is comfortable and the style/color are so cute! It was difficult to assemble by myself and I ended up having a bike shop adjust the gears/brakes for me. Overall, good quality, fits me well (I’m short), and is a smooth ride.
Awesome bike!
This bike looks and rides awesome. My daughter rides it all over the place and finds the seat comfortable, the gears smooth, and the ability to carry stuff on the rack very helpful. No complaints.
Very happy with my cruiser
Very happy with my cruiser. Easy to put together, following sixthreezero youtube tutorial. Comfortable and cute bike. The brakes squeaked until I broke them in.
I so don’t want to write a bad review
I so don’t want to write a bad review, but I see no other way forward. I truly love my rickshaw trike and have had many fun rides with my granddaughters. In August the trike stopped working, I contacted the company and their diagnosis was a burned out front motor. They did not have the part and the wait began and has dragged on and on and on. Email responses are worthless….”I understand your frustration” “I deeply regret your inconvenience” etc. No one has returned phone calls. I hate writing this, but it started in August and soon it will be Thanksgiving and I’m still banging my head against the wall. We live in snow country and the best of riding season is now gone. I love the trike and very much wanted to buy their strider too, but customer service is worthless in my experience. Apparently the front hub motor is ridiculously hard to find. Perhaps try Amazon.
Reply from sixthreezero2024-11-07
Hello, We are truly sorry for this experience and I think that anyone would be disappointed in this. I want to also apologize for the vagueness in our replies about restocking motors. We have been in constant contact with the factory about restocking these, and the new batch has been on order for two months. We should have also been clearer in updating you about their status. The ETA for these is the end of this month, but I know that this is not an answer that helps you very much. I can tell you with 100% certainty that we will absolutely ship out a motor as soon as I receive them. I do also expect the current ETA to be accurate to within a couple of weeks. In the meantime, I am going to have customer service reach out to you and see what we can do to improve this situation while we wait. This has not been the outcome that we want either, and it's on me for not handling your warranty claim more proactively. We will do our best to make this right. Sincerely, Peter Kaltreider COO sixthreezero
GAME CHANGER!
I have a huge butt and never thought I’d be able to ride a bike again. With this seat I’ve been able to ride my bike countless miles without any discomfort. I’m 6’ 2” and weigh 350 and this seat felt like it was custom made to fit my big, wide, flat butt! Thank you for making this product and restoring the joy of bicycling again! Plus, it looks awesome on my XDS Firmstrong Bruiser!
Love the Easy Transit 750W Folding Electric Trike
My husband and I bought the Easy Transit 750W Folding Electric Trike for RVing. We absolutely love them. It has made our vacations so much more fun. We averaged about 15-18 miles each day, and the top speed is about 16-17mph. The rode them in every city that we stopped, from North Carolina to North Dakota. The batteries (we have 2 per bike) last forever and lock onto the bike. It climbs hills without pause and easily glides over tall grass and rough terrain. I've contacted customer service for accessories and they are unbelievable. They followed-up on our purchase, to insure our happiness. Both bikes fit in the back of our '19 Jeep Wrangler Rubicon. They would fit in the back of a truck, but we didn't want the electronics to get wet in the rain while vacationing. We charge the batteries during RV travel and they are ready to go in a few hours. If you're looking for electric bikes SixThreeZero has them. You won't regret this purchase at all.
Great store to deal with.
The company were great to deal with and responded quickly to my emails. The tracking on shipping worked well. it really felt like i was dealing with a family run business and not some big corporation.
I get tons of compliments and ride this…
I get tons of compliments and ride this all over town. My girls love to play music and ride around and see their friends. Perfect for a teen!!!
Excellent customer service
Excellent customer service. They went above and beyond to make sure I was having a great experience with their product
Great option when looking for comfort, quality, and pricee to physical restrictions
Due to physical restrictions, I am no longer able to take my mountain bike on adventures so it was time to relax and enjoy the ride! I needed something comfortable and simple that would not aggravate my aching lower back or shoulders now that I'm in my mid-50's. I also needed something that was good quality and affordable. This bike was all that and more! I didn't assemble it but I "supervised" my son assemble it and honestly it was pretty easy and quick! The bike rides so smoothly and comfortable and is just what I was looking for! I highly recommend it!
Mary was a tremendous help
Mary was a tremendous help, was quick to respond and help correct the warranty issues I was having, will continue give sixthreezero my business
Super Max Cush Extra Extra Large…
Super Max Cush Extra Extra Large Comfort Seat is a lifesaver. I'm a plus size rider and I like to go on long 12+ mile rides everyday. Those rides wouldn't be possible without this amazing seat for support!
Bikes are Great! Customer Service is Not!
I ordered 2 Evryjourney bikes and 2 extra cushion seats. The bike itself was well made. The assembly was not as easy as the video. Alot of bending and push and pull on the fenders and rack on the back. I am pretty handy with tools, and I had problems. I suggest you buy one from a shop already assembled, if you are not tool savvy and have no patience. I didn't care for the seats, so I decided to return them. Nine days after the return form was sent, I finally got a return label after numerous emails to them. Their customer service is Terrible. After nine more days I got a full refund which is normal, I guess. I ordered from the company and not from Amazon. I would recommend ordering from Amazon even if the price is a little higher because the hassle, I had with Customer Service was not worth it. I can't even imagine what it would have been like if I had wanted to send the bikes back.
Still a great bike after one year
A year ago, I needed a college bike for my daughter. It has to be reliable, easy to maintain, and rugged. I searched everywhere, and this is the only one that fits all my requirements, plus more. - 3 speed. Simple and easy to maintain - Perfect "ADULT" 26" cruiser-style bike for a 5' 2" woman that's not a poorly built kid's bike - Overall, it is a well-designed bike with excellent components - Great price, fast shipment, easy assembly, and excellent customer communication It has been a year since, and it still rides great.
Perfect ride
I’m loving my new six three zero 7 speed cruiser bike. It works out perfect for every ride!! Thank you customer service for following up🥹 Kat
Comfortable bike with durable…
Comfortable bike with durable structure. The only issue I had was with the assembly. I followed the instructions but couldn't put it together right. The brake makes noise
great price quality bike
Amazing bike
Amazing bike! Arrived timely, packed very well in a flat box, was medium easy to self assemble (I'm not a pro, so it took me a little while, but I did it all by myself which speaks to the ease of construction). The bike rides soooooo well - love it a lot!
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