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Health & Medical

SmartBuyGlasses

ClaimedCollecting reviews

565 reviews

3.7565 reviews
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About SmartBuyGlasses

Data updated
Website
smartbuyglasses.com.sg
Category
Health & Medical
Location
Singapore
Status
Unclaimed
Last 12 months
110 reviews
Replies to negative
97% (120/124)
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About this business

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

Is SmartBuyGlasses legit?

SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.

Auto-generated from all reviews of this business. For reference only.

What people say

Very happy with the purchase

Very happy with the purchase. Item received as described and fast. Highly recommended. A1 Seller.

Reply from SmartBuyGlasses2024-07-23

Hello Mackie, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Sincerely, Ellen

Wish came true

I lost my favorite sunglasses and couldn't find that model for three years. I was delighted when I saw that they were in stock and I did not hesitate to order. They arrived identical to the ones I had. The package is well protected and the sunglasses came in the original case. Only flaw is waiting. They arrived in a month, but the wait was worth it. I definitely recommend the site

Reply from SmartBuyGlasses2024-06-30

Hello Sandra, We are incredibly grateful that you took the time to leave us this note. Our company’s top priority is making sure our customers are 100% satisfied. It's customers like you that make our job wonderful. We look forward to seeing you again. Sincerely, Ellen

Good secure packaging and well made lenses…

Good secure packaging (as usual) and lenses of spec was well made.

Reply from SmartBuyGlasses2024-06-27

Hello! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers! Sincerely, Ellen

Good customer service

They didn’t had stock on everything I ordered but they offered alt options and I quickly received my refund for the out of stock product, after I didn’t found any replacement.

Reply from SmartBuyGlasses2024-06-27

Hello! Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase. As always, we are at your service! Sincerely, Ellen

Very nice product

Very nice product. Look luxury. Moreover it come with a very classic box. Will definitely buy more. Price is a bit pricey but worth it.

Reply from SmartBuyGlasses2024-05-16

Hi there! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. We hope to welcome you again to SmartBuyGlasses. Sincerely, Elveen

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