Sourcing and delivery
The sourcing and delivery process is taking slightly longer than anticipated.
About SmartBuyGlasses
Data updated- Website
- smartbuyglasses.com.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 97% (120/124)
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About this business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
Is SmartBuyGlasses legit?
SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
item came as what was described.
super simple just get my eyes check by your local optometrist and get them to issue a prescription stating of your eyes degree and validation of the prescription. And good to process to upload on the website
The right frame at the right price
The sunglasses is high quality and they…
The sunglasses is high quality and they provided best services. Thanks.
Item is as good as advertised
Item purchased well exceeded my initial…
Item purchased well exceeded my initial expectation. With this purchase of reasonable price, will buy other products from your shop if there's requirement. Thank you.
Very good response from you guys even…
Very good response from you guys even though its an online transaction. Its my 2nd purchase from u guys highly recommended.
Great experience in my new purchase
Great follow up by the staff after making order and dlevery process was updated till I received my new pair of glasses.
Good quality and easy to purchase
Speedy delivery to Asia and good…
Speedy delivery to Asia and good tracking updates
Satisfied customer
First time ordering glasses online. Great service and found style that was discontinued and couldn’t in store.
The product arrived in good condition
They arrived quickly and in excellent…
They arrived quickly and in excellent condition. Love the glasses! Everyone has been complimenting them!
Quality of specs and clarity of lens
Quality of specs and clarity of lens. There was some time waiting for specs to arrive so no updates then. After that the updates were timely.
Good
Nice and good
Great product.
Great service
Great service! I managed to get the out-of-production frame via SmartBuyGlasses! Really appreciate it!
I got them wrong
So i wrote a negative review of this company ( me delivery was late) i finally received my order a few days after posting the review and to my annoyance my prescription was wrong. I do love a moan and was prepared to write another scathing review. But to my embarrassment, I had put the wrong prescription details down. I put a + instead of a - on my prescription details. At this point, I thought I was screwed. I would have to pay for a new pair of lenses and to be fair was prepared to, as it was my fault. But to my utter surprise when I reached out to the company, they informed me of their 28 day guaranteed return policy. Asked me to send a hard copy of my prescription and said they were more than happily sorted it out. Just 15 days later, I am writing this wearing my new shiny glasses. I think a good indication of the quality of a company is how they rectify faults. Even more so when the fault isn’t theirs and in this respect I have definitely got a five star service from them. I will be using them again and I will recommend to anyone who buys glasses online to use them. Okay, they’re obviously a busy company and some stuff arrives a bit late. But the very fact of how they rectified my mistake at their cost and not mine goes to show their commitment to customer service thanks guys. I will be using you again.
Website is easy to navigate
Website is easy to navigate. Great selection of frames.
Keep up with Good Bargain and Quick…
Keep up with Good Bargain and Quick Delivery with Quality Product. Thanks again
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