Fast efficient service
Really quick with feedback and quality product received, SmartBuyGlasses will be my first choice next time I need to purchase similar specs in the future!
About SmartBuyGlasses
Data updated- Website
- smartbuyglasses.com.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 97% (120/124)
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About this business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
Is SmartBuyGlasses legit?
SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
Very good and very fast shipping.
Miu miu glasses
Purchase and follow up was efficient. Love the glassess so much! Very prompt in delivery and tracking details
Delivery
Supportive customer service
Got my sunglasses at a competitive…
Got my sunglasses at a competitive price. Shipping was fast even when I opted for free delivery.
The customer service is present to help…
The customer service is present to help assist the delivery process.
Excellent After Sales Service
The after sales service is excellent indeed. The negative online comments are untrue. Returns will be reimburse and the company keep their promise of 1-to-1 exchanges for product defects.
Communication was great
Communication was great! Response was swift amd any potential problems were resolved!
Thank you
Thank you. I love both my purchases.
Traps heat the nike glasses
Reply from SmartBuyGlasses2025-07-08
Hi Tim, I appreciate your feedback and I'm sorry that the lenses retain heat and that you're not satisfied with the quality of the product and would like to replace it with a new one. We're committed to customer satisfaction and are always looking for ways to improve our products. Your feedback will help us identify areas where we can improve our quality and durability. Please note that we offer a 2-year product replacement guarantee in the event of any problems. For more information, please visit https://www.smartbuyglasses.com.sg/warranty As we greatly appreciate your business with us, I'll contact you promptly via private message to assist you in resolving this matter effectively. Kindest regards, Elveen
I'm happy with the frame and the deal I…
I'm happy with the frame and the deal I got from the company. I wanted a good frame that did the basics n I love the fact that i can try it on virtually. Its cool. Thanks
It's impressive experience.
The glasses are good quality with free lens offer. Moreover, they provide promotion price that can touch the brandname glasses. Shipping is fast, the package is strong and no damaging to the glasses. Thanks.
Quick delivery
Quick delivery, products in good condition
Not a first time buyer
Not a first time buyer, must have bought close to half a dozen sunglasses. Experience is always satisfactory.
Happy with the product
The item was great and value for money.
Shipping took some time
Shipping took some time. But quality of product is top notch. Thank you. Will definitely purchase more frames from this site.
The item arrived fast and in good…
The item arrived fast and in good condition. This is my third purchase.
From Doubt to Happy plus Smile
TBH, In the beginning I doubt with smartbuyglasses, because the price seems like too good to be true but after I do some research over the internet. I just give it a try to purchase sunglasses from them… And when the item is reached my place… From doubt it changes to happy with big smile 😁😁😁 The feature that really help a lot is the can do Virtual Look of the glasses on ur face 👍🏻👍🏻👍🏻
Fast
Fast, simple process, and easy payment.
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