Been buying my sunnies from them a long…
Been buying my sunnies from them a long time, always good
About SmartBuyGlasses
Data updated- Website
- smartbuyglasses.com.sg
- Category
- Health & Medical
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 110 reviews
- Replies to negative
- 97% (120/124)
Do you own SmartBuyGlasses? Claim this profile for free and start replying to reviews.
About this business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
Is SmartBuyGlasses legit?
SmartBuyGlasses (smartbuyglasses.com.sg) has a 3.7 out of 5 rating on OK.one, based on 565 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 70% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt shipping services, mentioning that items arrive well-packaged and exactly as advertised. Many people also highlight the helpful customer support team, highly reasonable pricing, and the wide selection of available brand frames. However, some customers noted that delivery sometimes took longer than initially expected or shown on the website. A few reviewers also mentioned encountering occasional issues, such as misaligned parts or receiving orders without proper processing. Consumers occasionally experienced delays with refunds or encountered specific difficulties that required contacting support to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
Delivered on time.
Trying on online has risks
Got the glasses, good follow-up and service
Reply from SmartBuyGlasses2024-12-21
Hello Karel, Thank you for sharing your feedback. I understand how frustrating it can be when glasses don’t fit as expected. I’ll be reaching out to you via email shortly so we can discuss this matter further and explore options to resolve this for you. Looking forward to assisting you! Sincerely, Hannah
"Fantastic Glasses
"Fantastic Glasses – Style Meets Comfort!" I recently purchased these glasses, and I couldn't be happier! The design is sleek and stylish, perfect for both casual and professional settings. The fit is incredibly comfortable—I can wear them all day without any discomfort. The lenses are crystal clear, offering excellent vision, and they handle glare beautifully. What impressed me the most is the quality; they feel sturdy and well-made, yet lightweight. I’ve received so many compliments since wearing them! If you’re looking for glasses that combine style, comfort, and durability, I highly recommend these. A great purchase!
the price is very worth.
good
good, but please never use aramex they are slow
Goods received as advertised!
Well, the frame I received is as per advertised and I m able to install my prescription glass on it without any issue.
Repeat Satisfied Customer
Easy process. BIG catalog including rare, hard to find models. Competitive prices. Shipping took longer than expected but they managed to track one down for me in the New World. Good thing we were kept informed with regular updates.
Relaible service and products with close support
I always buy from here
I always buy from here. Very trustworthy.
Wasn’t sure on purchases of sunglasses…
Wasn’t sure on purchases of sunglasses online and contacted the customer service. Was assured that if the fit was poor, a return can be easily done. I went ahead and made my purchase. I am happy with the product.
Good quality
Good quality. Only issue is the long wait and the aftercare -fitting where u need to adjust your glasses yourself or find a store which will do for you - should ideally partner with a reputable store where u can go to for fitting/aftercare.
Size abit small
Size abit small. Lens not totally seat on the frame.
Service is stead-fast
Service is stead-fast. Got my first frame purchase replaced without any problems and in good condition, within 1-2 weeks or so. Would recommend the frames here as it's cheaper than the local market rates.
Reply from SmartBuyGlasses2024-09-15
Hello there! Reviews like yours make our day, because it makes all the hard work worthwhile. It's so fantastic that our product made such a difference and fulfilled your needs. Thanks again for choosing SmartBuyGlasses and we can't wait to see you again! Sincerely, Elveen
exxp
Filter can be improved
Reply from SmartBuyGlasses2024-09-03
Hello there! Thank you for your feedback. I recognize the issue and I heard you. I'd like to help you more on this part. One of our phone representatives will call you within 1 hour. Please keep your lines open. Sincerely, Ellen
Recommendable to anyone looking for a…
Recommendable to anyone looking for a pair of sunglasses or glasses.. been buying from here for awhile!
Great sunglasses
Great sunglasses, wonderful customer service, I can’t say the same for the courier service. Nevertheless l, the response time from SmartBuyGlasses was second to none. Thank you
Fast and good deal.
The promptness
The prompt response from you when I did not get any information about my purchase. Peace of mind that I was looked after. Thank you
All good
review edited because problem solved.
Reply from SmartBuyGlasses2024-07-27
Hello Thomas, I’m truly sorry to hear about the delays and inconvenience you’ve experienced with your order. I understand how frustrating this must be, especially when relying on these lenses for your daily needs. I want to assure you that this is not the experience we aim to provide. I’m currently looking into the status of your shipment and will provide you with an update as soon as possible. I'll contact you through email so we can discuss this matter further. Sincerely. Hannah
LIS-SKINS
MAYFEYR
Olive Basics
Delugs
The Shirt Bar
dwarvesshoes.com
STYLEBASE
GENESI