Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.
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Is Snagged & Bagged legit?
Snagged & Bagged (snaggedandbagged.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-30.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fantastic value and bargain prices offered across various items. Reviewers often commend the rapid delivery speeds and the ease of navigating the ordering process. Many people are pleased with the overall condition of the products upon arrival, noting they are often new with tags.
However, some customers were concerned about inconsistent sizing across garments, with several noting pieces were significantly too big or too small. A few other people mentioned receiving items with defects, such as incorrect seam cutting or damaged packaging. Some reviewers felt that items were not as described or encountered issues with sales fulfillment and replacement policies when problems occurred.
Auto-generated from all reviews of this business. For reference only.
Bought a gorgeous LoveShackFancy dress from here and I’ve already worn it twice!! And saved hundreds! Snagged I’m so happy I found you. My wallet might not be, but I’m in love 🥰
Reply from Snagged & Bagged2026-07-30
Thank you so much for your review - so glad you love your dress <3
Ordered a pair of Adidas for my brother's birthday and so happy to find his favorite style in a new color! His sneakers arrived quickly and in perfect condition. The variety of styles on this website is awesome, will definitely be back for more deals and unique pieces.
I was sent a pair of sneakers that were dirty on the bottoms and cracked soles, along with untied laces and no tags. the tracking shipping/delivery date is not correct and they have refused to issue a refund. I will never order from this company again and I will make sure that those that I know do not either. They are not honest!!!
Reply from Snagged & Bagged2026-07-30
Hello! Can you please share your order number so that our team can look into this? If you received a damaged item, we would absolutely allow a return.
This is the first time that I've used Snagged & Bagged and I had an excellent experience. They sent me exactly what I ordered at a very nice price, their communication was great and it came very quickly. I'll definitely use them again. Thank you so much!
Purchased a top by Z Supply that i needed to go with the matching pants. The item arrived with a 2"x2" discoloration on the top, and was noticeable as soon as i removed it from the package. I reached out immediately to customer service, their response was quick (autobot) asking for more information. I replied with the pictures requested and again when asked to provide the invoice. the response was a copy of the return policy stating "All Sales Final". The next paragraph states policy on damaged goods, which this item clearly is. Their response: "we can confirm this is just a variation in the vintage wash of the fabric" and offered 15% off another item. NO thank you, why would i ever shop with you again. First and last time! The thing is I purchase Z Supply clothing often, great fit and great lightweight fabric - perfect for travel. Shopping online has become common practice for a many consumers and i generally try to only buy from reputable companies. I always check the return policy before purchasing and avoid "Final Sale" websites. However, in this case, I am a fan of this brand and know the size and fit of what i am buying. I am assuming here, but is Snagged and Bagged selling 2nd runs?
This is so frustrating and irritating to waste so much time on a relatively inexpensive item. I have spent my career in sales and customer service and know that it is better business to have a happy customer than a disgruntled one. SO - Buyer Beware with Snagged and Bagged,
No gift message option - Order from Amazon Instead
Ordered item as gift for friend. No way to add gift message when ordering. How will recipient know who box is from? Sent several requests to add message in box via Contact Us on webpage. AI agent only gave canned response. I called customer service, auto message to communicate via online or Chat Agent. While found merchandise to give as gift, simple task of gift message in box is impossible. Recommend Amazon instead !
Reply from Snagged & Bagged2026-07-30
Hi Sue, We are sorry about the lack of a gift message and will pass the feedback to our team.
Product was advertised as 39% off of a $284 MSRP being sold for $172. However, the garment I received was hang tagged by the brand for $198. So their 39% off sale was actually only 13% off. Given they are ALL SALES FINAL, that difference in discount is significant as they will not take returns
First and LAST order I will ever place. This company is a joke. I got a dress that was not authentic— a cheap knockoff made in China that smelled horrible. Contacted customer service and it was a bot responding each time. Never resolved the issue, refused to make it right and I’m stuck with a piece of garbage that I paid full price for. AVOID AT ALL COSTS.
Per the below comment from this company, there is no way the item was authentic and "from the brand." It had no tags on it, was wrapped in tissue paper with a homemade "thank you" sticker. Material is nothing like every other dress I've gotten directly from Flying Tomato. Not sure how the company can guarantee it's authentic when it seems like random people are shipping out whatever it is they are advertising and it's not from a warehouse.
Reply from Snagged & Bagged2026-07-30
We are sorry to hear that the dress did not meet your expectations, but we guarantee the item is not a knockoff. This dress is 100% authentic and direct from the brand.
No customer service. It’s all AI. SnaggedandBagged is not worth the few dollars saved. Will not support them again.
I repli d to snagged & bagged email in response to this critical review. No surprise no one responded, proving there is NO CUSTOMER SERVICE at s&b. Skip this retailer.
Reply from Snagged & Bagged2026-07-28
Hi Mary, We have a dedicated human support team to help our customers! If you can please provide your order number or email, we would be happy to help.
Advertised and sold items that they don't have, then they take their time refunding monies that they receive in seconds. Deceptive trade practices that need reporting to the AG and Consumer Protection.
Reply from Snagged & Bagged2026-07-28
Hi AA, We apologize if the item you purchased was out of stock. We work diligently to confirm inventory accuracy and promptly refund any items that need to be canceled.
I ordered a blouse by Frank & Eileen, a brand I own multiples of. I ordered an X-Small from Snagged & Bagged and, though the item is marked X-Small it is oversized. It was also missing its hang tags so I wondered from the start if it was new. I suspect it is either mismarked (by the manufacturer?) or a second or a fake. Based on the reviews, I will not bother to contact customer service and I surely will not order from them again.
Reply from Snagged & Bagged2026-07-30
Hi There! Some styles from Frank & Eileen are oversized! We guarantee all merchandise is new and authentic.
I have shopped with Snagged & Bagged multiple times, and unfortunately this has become a pattern whenever there is an issue with an order.
I received a pair of pants that are completely see-through. I contacted customer service, and they required me to submit multiple photos of the item, close-ups of the issue, the tags, and even the packing slip. After taking the time to provide everything they requested, they responded with what appeared to be a generic denial, stating that the item was not defective and that the transparency was simply "the nature of the fabric."
In my opinion, the product I received was not of acceptable quality. A pair of pants that are completely sheer is not wearable for the purpose most customers would reasonably expect.
Their "final sale" policy seems to be used to deny any resolution, even after customers go through an extensive claims process. If there is no intention of standing behind the products, requiring customers to submit extensive documentation before denying every claim is frustrating and wastes everyone's time.
I am extremely disappointed with both the quality of the item and the way my claim was handled. Based on my experience, I would not purchase from this company again.
Snagged and Bagged should be called Smashed and Grabbed! Don’t do business with this predatory company beware!!! My experience with this company was horrific! Extremely hard to get ahold of! Sent a jacket that was two sizes too small. Absolutely sneaky as they don’t highlight the Final sale part like other merchants. It’s absolutely part of their business model to do this, to unsuspecting customers. Hoping they don’t catch it! Strongest warning!!!!
Reply from Snagged & Bagged2026-07-09
Hi Paula, Our return policy is clearly listed on every item of our website. Our team has replied to every email and allowed a return on a final sale item that was shipped correctly in the size ordered. We are sorry you did not like the item and we did provide a resolution.
I received an Eaves shirt with glued on home made appliqués added on top of holes in the shirt. It was literally unbelievable. I’ve never seen anything like that in my life from a reputable online retailer. I imagine the shirt must have been a return that someone did this to so whoever is checking returns completely fumbled and fell asleep on the job!
Giving 2 stars instead of negative zero because of how quickly customer service attended to the issue. They sent a return label immediately.
Reply from Snagged & Bagged2026-07-09
Hello! Again, we are very sorry about this item not matching the listing photo and will be checking with the inventory team. Glad we were able to resolve this quickly!
Love the price and dress. I was unable to track my package which was annoying. Love the dress
Reply from Snagged & Bagged2026-07-09
Hi Anna! So glad you love the dress :)
I see your correct email address was sent a few tracking emails from our system - perhaps they are in your junk folder? We do send tracking updates and want to be sure you receive them in the future!
My item got cancelled after ordering it, and I didn't get an equal discount. The item that did arrive was too small and non-returnable.
Reply from Snagged & Bagged2026-07-09
Hi Danielle, We are very sorry that one of your items was out of stock. Please note that the code given is in addition to any site promotions, so this should be an extra discount as a consolation from our side!