Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.
Written by the business, not verified by us.Snagged & Bagged (snaggedandbagged.com) has a 3.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-30.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fantastic value and bargain prices offered across various items. Reviewers often commend the rapid delivery speeds and the ease of navigating the ordering process. Many people are pleased with the overall condition of the products upon arrival, noting they are often new with tags. However, some customers were concerned about inconsistent sizing across garments, with several noting pieces were significantly too big or too small. A few other people mentioned receiving items with defects, such as incorrect seam cutting or damaged packaging. Some reviewers felt that items were not as described or encountered issues with sales fulfillment and replacement policies when problems occurred.
Auto-generated from all reviews of this business. For reference only.The shopping experience was transparent and painless - almost felt too good to be true. I can attest to the quality and authenticity of the Page denim. Also, shipping was surprisingly fast! I will definitely recommend Snagged & Bagged to friends and family.
Great shipping packaging. Not a long wait time. A great deal on a designer shoe. Great style and quality
Everything you'll did was ggggreat. Thank you. I'll be back.
Happy you found us, we can't wait to help you find the best deals in the future!
Love it. Great job.
Thank you for shopping with us!! So happy that you love your purchase :)
The product I ordered came in defective with the arm hole sewn shut. I could potentially fix it myself but was nervous to do more damage. When I contracted customer support the options to find a solution were not reasonable considering I bought the item for an event. I think they could have offered a better solution considering their product was faulty.
We are so sorry about this very rare issue with the armhole of your item! I see we offered a full return or a discount to alter the item, and we resolved this with you, but we completely understand this was not the experience you hoped for and we have addressed detailed item checks with our shipping team!
Great experience. Easy to find what i wanted. Fast shipping, great prices and items came exactly as expected. Just placed a second order!!
Thank you so much, Jana!!
Glad to have found this discount site!! I had a small issue with my shipping address (my old saved address) and they helped to get it corrected quickly - SO THANKFUL!!
Great prices, easy checkout, and my order arrived just as expected. What really sets Snagged & Bagged apart for me is their incredible selection of hard to find items that are typically sold out everywhere else. Their support team is friendly and responsive. Highly recommend - will be back!
Easy ordering experience and item arrived as expected - I was pleasantly surprised!
So happy you love your order, Lisa! Thank you for shopping with us!
I would not recommend buying from this company. I ordered a particular Isabel Marant skort in a different color than the one I own. I was looking for a size 38 and found one in the color ecru (I own the one in red). The photo looked exactly like my skort. When I received the item it was nothing like the photo in my order confirmation. It was a skirt with one ruffle at the bottom (in the photo there are tiered ruffles with one midway down the skort) and there was a zipper in the back instead of an elastic waist (like in the photo and my own skort I own in red). Also, there were no tags on the item, which tells me the item was used and not new. While Snagged and Bagged was responsive to my email, they also told me that if I wanted to proceed with the process then I needed to take a photo of the item I got and the packing slip and upload into the email. I've never had to take a photo of an item I got that was incorrect from other vendors. If that ever happened they would send me a prepaid shipping label and apologize for the mistake so I could return it. But I obliged and took the phots and sent them. The next email was really weird. I was told I could keep the wrong item and they would give me 15% off or I could return it for a refund and they included the shipping label. But they said that the item must not have been worn and all tags must be on the item. There were no tags at all. So I contacted my credit card company to dispute the charges since I now didn't trust this company. I wanted my money back and right away. My credit card company had no issues with sending them a letter and crediting my account, but said the merchant would have until May 18th to respond. When I emailed Snagged and Bagged about this I got a long email back stating that they didn't know why there were no tags or why I got the wrong item. I used their prepaid label and drove to the USPS place to return the item (using my own gas money and spending more of my time). Then I got another email the next day from Snagged and Bagged. The woman asked me to cancel the chargeback with my credit card company because they would not be able to issue me a refund if there is a chargeback. She also told me that their company will incur a $15 fee from my credit card company for the chargeback. Really? How about my wasted time responded to emails, taking photos of my item to prove it was the wrong one, and driving to USPS to send back their incorrect item? Do they not.care about my time and inconvenience? Then I read all these negative reviews on Trust Pilot with all similar experiences. Super shady business.
Hi Jennifer, As mentioned in our email thread, we are extremely sorry that the wrong color skirt was shipped. We require photos for incorrect item claims to confirm the item was indeed from our company and prevent return fraud. Our team replied immediately and provided a return label within 1 hour, offering the best solution available and again apologizing that a mistake was made.
After emailing back and forth, for days I was drained. Their customer service is horrific. In Snagged & Bagged “about us” profile they state, “However, if there’s an issue with your order, we’re here to help! Please email us with your order number and photos, and we’ll do our best to make it right. Customer-first support. If something feels off, our team is here to help quickly and with real empathy”. This is not true. After sending pictures and telling them the shoes have been worn sending them pictures of the bottoms and how they smelled like cigarette smoke, without giving me a chance, they gave me a 15% refund after I purchased two pairs of shoes and an offer for 10% off on another purchase. Why would I want to purchase again from this company? They were not even standing by what they said. After I declined their offer, days passed before they emailed me back. They told me this was a one time deal of “allowing” me to refund the shoes, told me I had five days to get it to them or else they would not return my money and I needed to pay for my own shipping. By the way, the address that they list online is not their real address. “You would be responsible for the return shipping to our address listed below. Once received and inspected, a refund will be processed”. I paid $25 to gave these shoes shipped back to Snagged & Bagged 701 Northpoint Parkway Suite 515 West Palm Beach, FL 33407. Sad to have experienced this, but glad I can reach out to other people to let them know about their merchandise and Customer Service before they spend their hard earned.money.
The worst customer service! Do not buy from them!
Hi Anne-Marie, We're sorry you received an incorrect item, and we understand how frustrating this is. Our team promptly handled your return request from the photos sent and provided a return label in under 2 hours. Your refund is in process and we apologize again on the incorrect color photo.
My husband ordered me some Birkenstock sandals for my birthday and but got the wrong size. We have no option to return or exchange them so I’m stuck with sandals that don’t fit.
Hi Jenn, We are sorry to hear the shoes didn't work! Our final sale policy allows us to offer the best pricing possible, but please do reach out to our support team for some options we may be able to offer!
Would rate zero if I could. They sent me a defective item and when I told them about it they said all sales are final. Would rate zero if I could and I’m reporting them to the BBB.
Hello! We would be happy to check into your request, but you have not left your name or replied to our request for more information. Please reach out to our support team and they will be happy to assist.
Ordered an expensive bracelet. Paid. Company cancelled my order about one week later. Ordered a second expensive bracelet. Paid. Second order cancelled next day, won’t order again, also many items mirror items of poshmark seller that also canceled order of same item.
Hello! We've been in touch via email about the bracelet, and we're sorry for the inventory discrepancy on our site. We're sorry we couldn't ship this order. We're diligently working to ensure our online inventory is as accurate as possible!
I purchased a zip up sweater from a contemporary designer (AMO) through Snagged & Bagged. The sweater arrived promptly but was clearly well worn, used, smelled badly and was misshapen from heavy wear. I reached out to customer service the same day and they asked me to send photos, which I did. They replied by refunding an additional $22 (for a $200 sweater) to pay for cleaning. When making a purchase from this site, I did not expect to receive used clothing. Otherwise, I would purchase from the Real Real where the items' condition is verified and clearly identified.
I had been wanting a specific Topo shoes that was sold out everywhere. I just happened to look them up and Snagged and Bagged had them at a discount. I was a little skeptical because I had never heard of this company before. I checked out their reviews and decided to buy them. Five days later I finally have them. YAY!! I'm glad I took the chance or else I would have missed out. Beyond thrilled. Fast shipping, too!
Thanks so much April!! We hope you love your purchase :)
Order was processed 3 days later I received an email that they were unable to fill. I could have bought the item somewhere else.
We are truly sorry that your order was unable to ship, we work diligently to ensure inventory accuracy across our website and apologize when our computer system is incorrect. We hope you will give us another chance! Please email us with item info, and we can physically pull an item before your order - we would value the chance to make this right!
I found what I wanted and it arrived quickly! No problems!
They had these timberland pros for a great price. However one of the boots had a defect. I followed their communication instructions and they responded fast. I had to answer some questions and send proof pictures but they did their best and corrected the problem. I recommend them and will be a repeat customer.
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